Hi!

Does the same thing happen when you add Product Info Tab to “campad” product as well?

Regards,
Yigit

Hey!

Glad NIkko could help!
Let us know if you have any other questions or issues :)

Cheers!
Yigit

Hey!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

Hi Krissie,

Yes, our devs confirmed yesterday that a fix and improvement will be added to Tab Section element in upcoming Enfold update.

I checked your pages on Safari 10.0.3 on macOS 10.12.3 however i could not reproduce the issue on my end. Which version are you using?

Best regards,
Yigit

Hey!

You are welcome!

Even though it is agains our policy, we do not mind answering if it is a simple or a quick one :)

Cheers!
Yigit

Hi Whitney!

Thanks for contacting us!

I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

The easiest way would be to get in touch with your developer and ask her/him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

Sorry for that!

Best regards,
Yigit

Hey Monique,

Please add following code to Functions.php file in Appearance > Editor

function show_portfolio_tags_func() {
	global $post;
	$the_tags = get_the_tags( $post->ID , 'portfolio_entries');
	$output = '';
	foreach($the_tags as $tag) {
		$taglink = get_tag_link($tag->tag_id);
		$output .= '<span class="portfolio_tag"><a href='.$taglink.'>'.$tag->name.' </a></span>';
	}
    return $output;
}
add_shortcode('portfolio_tags', 'show_portfolio_tags_func');

then insert [portfolio_tags] shortcode to your portfolio posts :)

Best regards,
Yigit

Hey,

Please refer to this post – http://kriesi.at/documentation/enfold/register-additional-google-fonts-for-theme-options/ :)

Best regards,
Yigit

Hey Daniella,

Please enable the custom css class field: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ and then edit your button element and give it a custom CSS class (“my-custom-button” in example below) and then add following code to Functions.php file in Appearance > Editor

function av_custom_fb_pixel(){
?>
 <script>
jQuery(window).load(function(){
jQuery(".my-custom-button a").removeAttr("href");
jQuery(".my-custom-button a").attr("onClick","fbq('track', 'Purchase');");
});
 </script>
<?php
}
add_action('wp_footer', 'av_custom_fb_pixel');

Best regards,
Yigit

Hi,

No, we can confirm that file you freshly downloaded from ThemeForest is not corrupted. Please try updating the theme via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/ :)

Best regards,
Yigit

Hey,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Yigit

Hi,

There was a missing closing curly bracket in your Quick CSS field. I closed it and added following code

@media only screen and (max-width: 768px) {
#kontakt .av_one_third {
    width: 33%!important;
}}

Please review your website

Best regards,
Yigit

Hey,

Thanks for contacting us!

Please see private content field below :)

Best regards,
Yigit

Hey Nigel!

Thanks for contacting us!

I am not sure if i understood your question clearly. Can you please rephrase your question?
Would you like to make an interview with Kriesi?

Regards,
Yigit

• This reply was modified 8 years, 8 months ago by Yigit.

Hi,

That is because of the Shift bar menu. You can add following code to Quick CSS to solve plugins CSS issue

#shiftnav-toggle-main.shiftnav-toggle-position-absolute {
    width: 55px;
}

Best regards,
Yigit