Page 637 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 19,081 through 19,110 (of 82,620 total)

← 1 2 3 … 636 637 638 … 2,752 2,753 2,754 →

Author

Posts
August 9, 2017 at 12:39 pm in reply to: Quote for a New Website #836344

Yigit
Keymaster

Hi Ola,

Thanks for contacting us!

We sell premium WordPress themes and provide support for our themes. Unfortunately, we do not provide services such as creating/recreating websites. However you can consider to hire a freelancer from Codeable if necessary :)

Currently Enfold theme is the most popular, powerful, flexible and user friendly theme we have ever created therefore we would recommend you that one.
Enfold is fully compatible with WPML. so you can easily turn site into a multilingual one.

You can import one of Enfold demos with a single click in Enfold theme options > Demo Import within a few minutes and start working on your website right away.

Enfold uses Advanced Layout Builder ( please go to – http://kriesi.at/documentation/enfold/videos/ and check out “Intro to the Advanced Layout Editor” video to see how it works. Currently there are many more elements on ALB and we are adding new ones with major updates).

Enfold is current on sale on ThemeForest and comes with a 6 month support, you can extend it to a year. After purchasing Enfold, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread whenever you have a question or an issue and we will gladly try to help you.

If you have any other questions, please let us know :)

Best regards,
Yigit

August 9, 2017 at 12:32 pm in reply to: problems registering #836340

Yigit
Keymaster

Hi Rob,

Thanks for contacting us!

Please see private content field below :)

Cheers!
Yigit

August 9, 2017 at 11:27 am in reply to: Support extension #836302

Yigit
Keymaster

Hi Peter,

Thanks for contacting us!

You can login to your ThemeForest account and go to – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 to extend your support :)

Cheers!
Yigit

August 9, 2017 at 11:24 am in reply to: Flashlight theme author #836297

Yigit
Keymaster

Hey Collin,

Thanks for contacting us!

We would like to inform you that we only provide support to our registered users.

You can register to our support forum here – https://kriesi.at/support/register/ and then start a new thread under Flashlight sub forum – https://kriesi.at/support/forum/flashlight/#new-post.

Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com or Dropbox public folder and attach the links in your posts :)

Best regards,
Yigit

August 9, 2017 at 11:21 am in reply to: Question to Enfold license #836295

Yigit
Keymaster

Hi Michael,

Thanks for contacting us!

Since download and purchase processes are managed by Envato, you should contact their support team and ask if it would be possible to transfer licenses from one account to another. As far as i know, it is not possible.

If you have registered to our support forum using the purchase code, you can post it here privately and we would remove your account so your client could register to our forum – https://kriesi.at/support/register/ and you can generate API key and pass it to them so they can receive auto updates – kriesi.at/documentation/enfold/updating-your-theme-files/ however if they want access to theme files, they might need to re-purchase the theme.

Let us know if you have any other questions :)

Cheers!
Yigit

August 9, 2017 at 11:09 am in reply to: sales help #836281

Yigit
Keymaster

Hey!

Please check out this screenshot to find your purchase code – http://kriesi.at/wp-content/uploads/2013/09/registration_steps.jpg

After installing the theme, you can go to Enfold theme options > Demo Import to import consulting demo.

Regards,
Yigit

August 8, 2017 at 4:17 pm in reply to: Adding check mark icon to table #835902

Yigit
Keymaster

Hey,

Sorry for the late reply!

You can enable debugging mode to see shortcodes you have created in pages using Advanced Layout Builder – http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Or, You can switch to Default Editor and click on Magic Wand to see full list of shortcodes http://i.imgur.com/n4KXkdm.jpg
then you can create any of them and copy/paste shortcode into any other content element or into text widget.

Best regards,
Yigit

August 8, 2017 at 4:14 pm in reply to: How to display blog posts from a custom year automatically ? #835901

Yigit
Keymaster

Hey!

Please refer to this post – http://kriesi.at/documentation/enfold/add-new-or-replace-advanced-layout-builder-elements-from-child-theme/ :)

Cheers!
Yigit

August 8, 2017 at 4:13 pm in reply to: No sidebar on search result page #835899

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions or issues :)

Best regards,
Yigit

August 8, 2017 at 3:36 pm in reply to: Change output order of Recent-News-Widget #835882
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
span.post-date {
    top: 30%;
}
```
Best regards,
Yigit
August 8, 2017 at 2:56 pm in reply to: Enfold German or English #835867

Yigit
Keymaster

Hi,

Please go to Settings > General and change language to English or German and corresponding language files will be used.
If that is not what you meant, please elaborate :)

Cheers!
Yigit

August 8, 2017 at 2:55 pm in reply to: Accordian Tabs — Still Having iPhone Issues When Viewed #835866

Yigit
Keymaster

Hey,

We have replied you here – https://kriesi.at/support/topic/tab-issue-on-mobile-device/. Let us continue there :)

Best regards,
Yigit

August 8, 2017 at 2:47 pm in reply to: Mobile menu search #835862

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

August 8, 2017 at 2:46 pm in reply to: Are Enfold inserted icons suppose to provide mouse over/hover functionality? #835861
Yigit
Keymaster
Hi,

Sorry for the late reply!

Can you please post the link to your login page? /wp-admin and /wp-login.php did not work for me.
Also, now you no longer need to add following code to Functions.php file
```
add_theme_support('avia_template_builder_custom_css');
```
Instead, please go to Enfold theme options > Layout Builder and check “Show element options for developers”

Best regards,
Yigit
August 8, 2017 at 2:24 pm in reply to: Font size witges #835851

Yigit
Keymaster

Hi,

Glad Rikard could help!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

August 8, 2017 at 2:23 pm in reply to: No sidebar on search result page #835849
Yigit
Keymaster
Hi,

You can simply add your widgets to “Displayed everywhere” widget area and then add that logic. However, if you would like to simply remove sidebar from search page, please add following code to Quick CSS in Enfold theme options under General Styling tab
```
.search .content {
    width: 100%!important;
    border: none!important;
}
.search .sidebar {
    display: none!important;
}
```
Best regards,
Yigit
August 8, 2017 at 2:21 pm in reply to: Join TemplateMonster’s marketplace #835848

Yigit
Keymaster

Hi Helen,

Thanks for contacting us and for your offer.

We have forwarded your offer to Kriesi. If interested, he will contact you.

Best regards,
Yigit

August 8, 2017 at 2:19 pm in reply to: Footer question #835846
Yigit
Keymaster
Hi,

Sorry for the late reply! Forums are pretty busy at the moment.

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
#footer .widget {
    margin: 0;
}
#footer {
    padding-bottom: 25px;
}
@media only screen and (max-width: 400px) {
#footer .container {
    width: 100%!important;
    max-width: 90%!important;
}}
```
Best regards,
Yigit
August 8, 2017 at 2:08 pm in reply to: Custom Button URGENT ATTENTION #835837

Yigit
Keymaster

Hi,

Sorry we could not help as forums are very busy at the moment.

Are you sure this customization made the site slow? If it did not the first time, it should have not made it this time as well.

Best regards,
Yigit

August 8, 2017 at 1:53 pm in reply to: sales help #835835

Yigit
Keymaster

Hi Diganta,

Thanks for contacting us!

Enfold theme is now on sale for the first time for a limited time only so currently Enfold has the best price :)

If you decide to purchase Enfold, you can register to our support forum here – https://kriesi.at/support/register/ and start new threads under Enfold sub forum whenever you have a question or an issue.

Let us know if you have any other questions :)

Regards,
Yigit

August 8, 2017 at 1:49 pm in reply to: Complaint about someone using your nulled Theme #835832

Yigit
Keymaster

Hi Saad!

Thanks for contacting us and letting us know!

Cheers!
Yigit

August 8, 2017 at 1:47 pm in reply to: cooperation #835831

Yigit
Keymaster

Shalom Sharon! :)

Thanks for contacting us!

You can simply create a subdomain and import Enfold shop demo on that subdomain and then change the design and content as needed to show as an example to your clients.

I hope that helps :) If you have any other questions, please contact us again!

Cheers!
Yigit

August 8, 2017 at 1:40 pm in reply to: You have a typo #835828

Yigit
Keymaster

Hey Diane!

Thanks for contacting us and for the heads up :) We will be fixing those shortly.

If you have any questions or issues, see you on the forums! :)

Regards,
Yigit

August 8, 2017 at 1:34 pm in reply to: Multiple Portfolio Themes #835826

Yigit
Keymaster

Hi Richard,

Thank you for contacting us!

That would be possible using Enfold theme. You can simply create two different portfolio categories and then create two pages and choose to display certain category in each page.

Enfold theme is the most popular, powerful, flexible and user friendly theme we have ever created.
Enfold is fully compatible with WPML. You can easily turn site into a multilingual one.

You can import one of Enfold demos with a single click in Enfold theme options > Demo Import within a few minutes and start working on your website right away.

Enfold uses Advanced Layout Builder ( please go to – http://kriesi.at/documentation/enfold/videos/ and check out “Intro to the Advanced Layout Editor” video to see how it works. Currently there are many more elements on ALB and we are adding new ones with major updates).

Enfold is currently on sale on ThemeForest and comes with a 6 month support, you can extend it to a year. After purchasing Enfold, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread whenever you have a question or an issue and we will gladly try to help you.

Let us know if you have any other questions! :)

Cheers!
Yigit

August 8, 2017 at 1:18 pm in reply to: Lizens Fragen #835822

Yigit
Keymaster

Hi!

Thanks for contacting us!

Each domain requires a new license. Therefore, if you are planning to install the theme on more than one domain, you would need to purchase a separate license for each domain.

Most agencies purchase regular license for their clients and give them their purchase code, so they can register to our support forum – https://kriesi.at/support/register/ and start a thread when they have a question or an issue.
Then you can provide them your ThemeForest username and API key – kriesi.at/documentation/enfold/updating-your-theme-files/ so they would be able to receive auto updates from WordPress dashboard.

I hope that was helpful! If you have any other questions or would like to receive replies in German, please let us know :)

Best regards,
Yigit

August 7, 2017 at 6:58 pm in reply to: Telephone number size #835542

Yigit
Keymaster

Hey!

You can refer to this post – http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/ and add a widget area to your header and place your text inside your widget area :)

Cheers!
Yigit

August 7, 2017 at 6:46 pm in reply to: Telephone number size #835534
Yigit
Keymaster
Hey,

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
.phone-info { font-size: 18px; }
```
Can you please post a link to your website and a screenshot showing the changes you would like to make? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)

Best regards,
Yigit
August 7, 2017 at 5:25 pm in reply to: z-index for code block in a color section not working #835486
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
#dfbook-floating-button-outer {
    z-index: 9999;
}
```
Best regards,
Yigit
August 7, 2017 at 5:24 pm in reply to: add LinkedIn Conversion Tracking to child theme – functions.php #835485

Yigit
Keymaster

Hi,

Glad you figured it out! Let us know if you have any other questions or issues :)

Best regards,
Yigit

August 7, 2017 at 5:20 pm in reply to: BURGER MENU NOT WORKING ON MOBILE #835483

Yigit
Keymaster

Hi,

@classywebsites Glad we could help! :)

We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 19,081 through 19,110 (of 82,620 total)

← 1 2 3 … 636 637 638 … 2,752 2,753 2,754 →