Page 605 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 18,121 through 18,150 (of 82,620 total)

← 1 2 3 … 604 605 606 … 2,752 2,753 2,754 →

Author

Posts
October 4, 2017 at 7:07 pm in reply to: Can someone please help me get rid of the grey border line around my boxes ? #860269

Yigit
Keymaster

Hi,

Can you please post FTP logins here privately as well? I could not find the code in WordPress dashboard and trying to overwrite it failed.

Best regards,
Yigit

October 4, 2017 at 4:47 pm in reply to: New Enfold install hanging and really slow #860213

Yigit
Keymaster

Hey!

Glad you figured it out!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

October 4, 2017 at 4:45 pm in reply to: Can't Register… #860210

Yigit
Keymaster

Hey Jon,

Thanks for contacting us!

Please find your login credentials in private content field below :)

Regards,
Yigit

October 3, 2017 at 9:59 pm in reply to: Resolving blurred images on Masonry #859799

Yigit
Keymaster

Hi,

Please try the following:
1. Install this plugin: https://wordpress.org/plugins/simple-image-sizes/
2. Go to Settings > Media
3. Change the masonry image size (increase its width / height).
4. Regenerate the thumbnails by clicking the button at the bottom.

Best regards,
Yigit

October 3, 2017 at 9:50 pm in reply to: Mobile Menu Not Displaying Anymore #859798

Yigit
Keymaster

Hi Brian,

I went to Appearance > Edit CSS and removed the code Victoria mentioned. Please review your website.

Best regards,
Yigit

October 3, 2017 at 9:03 pm in reply to: Avia Layout Builder not working – please help, I'm not a developer #859790

Yigit
Keymaster

Hi,

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

P.S.: Please consider reviewing Enfold on ThemeForest if you have not already – https://themeforest.net/downloads :)

October 3, 2017 at 7:57 pm in reply to: Enfold installation FATAL ERROR #859767

Yigit
Keymaster

Hi!

Please contact your service provider and ask them to upgrade PHP version to a version newer than 5.6.

Cheers!
Yigit

October 3, 2017 at 7:06 pm in reply to: Different Logo on different sites #859744

Yigit
Keymaster

Hey,

Not at all! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

P.S.: Please consider reviewing Enfold on ThemeForest if you have not already – https://themeforest.net/downloads :)

October 3, 2017 at 6:46 pm in reply to: Avia Layout Builder not working – please help, I'm not a developer #859734

Yigit
Keymaster

Hi Sérgio,

Yes, please do let WebDorado know. They should have better insight on what could be causing the issue.

Best regards,
Yigit

October 3, 2017 at 6:45 pm in reply to: How do I remove the post date on posts in masonry view? #859732

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions or issues :)

Best regards,
Yigit

October 3, 2017 at 6:43 pm in reply to: Footer columns alignment mobile problem #859729
Yigit
Keymaster
Hey!

Please use the code as following
```
@media only screen and (min-width: 768px) {
#footer .av_one_third {
width:20%;
}

#footer .first {
width:40% !important;
}}
```
Alternatively, add following code to Quick CSS
```
@media only screen and (max-width: 767px) {
#footer .flex_column { width: 100% !important; margin-left: 0 !important; }}
```
Regards,
Yigit
October 3, 2017 at 6:41 pm in reply to: Renew support – pre purchase question #859725

Yigit
Keymaster

Hi Chantal,

Thanks for contacting us!

You are not using a child theme. Have you made any changes on parent theme files (functions.php, header.php etc.)? If not, you can post FTP and WP admin logins to us and we can update plugins, WordPress and Enfold theme for you.

Also, please increase the allocated memory to 256M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
You can contact your service provider and they can do it for you. Please ask them to upgrade PHP version to newer versions if you are using a version older than 5.6 as well.

Best regards,
Yigit

October 3, 2017 at 6:34 pm in reply to: Logo height #859719

Yigit
Keymaster

Hey Nicola!

Your header height seems to be 102px at the moment. If you are using a caching plugin, please flush cache and refresh your page a few times.

Cheers!
Yigit

October 3, 2017 at 6:31 pm in reply to: Domain Change #859718

Yigit
Keymaster

Hi,

Glad Victoria could help! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

October 3, 2017 at 6:30 pm in reply to: Mobile Layout Is Not Great #859717

Yigit
Keymaster

Hi!

Yes, it is free. You can refer to this post – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and update the theme. And you can check highlighted new features of version 4.1 here – http://kriesi.at/archives/enfold-4-1-mobile-improvements-photography-demos-new-gallery-and-more :)

Cheers!
Yigit

October 3, 2017 at 6:15 pm in reply to: Different Logo on different sites #859712
Yigit
Keymaster
Hi,

Please use the code as following
```
add_filter('avf_logo_link','av_change_logo_link');
function av_change_logo_link($link)
{
if(is_page(array(59,79)))
{
    $link = "http://kriesi.at";
}
if(is_page(array(69,89)))
{
    $link = "http://kriesi.at/2/";
}
    return $link;
}

add_filter('avf_logo','av_change_logo');
function av_change_logo($logo)
{
if(is_page(array(59,79)))
    {
    $logo = "http://kriesi.at/wp-content/themes/kriesi/images/logo.png";
    }
if(is_page(array(69,89)))
    {
    $logo = "http://kriesi.at/wp-content/themes/kriesi/images/logo2.png";
    }
    return $logo;
}
```
Best regards,
Yigit
October 3, 2017 at 6:13 pm in reply to: mobile menu / hamburger menu disappeared #859710

Yigit
Keymaster

Hi,

Have you tried checking on another browser or computer?

Best regards,
Yigit

October 3, 2017 at 6:12 pm in reply to: Mobile Menu Doesn't Display When Changing Breakpoint for It's Activation #859707

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions or issues!

Best regards,
Yigit

October 3, 2017 at 6:06 pm in reply to: Display only excerpt on archive page #859704
Yigit
Keymaster
Hi,

@reggiescott Please try using the code as following
```
function change_blog_tag_style() {	
	global $avia_config;
	if(is_tag()){ $avia_config['blog_content'] = "excerpt_read_more"; }
}
add_action('get_header', 'change_blog_tag_style');
```
I am closing this thread for now. If you have any other questions or issues, please start your own thread under Enfold sub forum :)

Best regards,
Yigit
October 3, 2017 at 6:03 pm in reply to: Angezeigte Bildgröße in Masonry Galerie #859702

Yigit
Keymaster

Hi,

Please feel free to request – or vote if already requested – such feature on Enfold feature request form :)

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

October 3, 2017 at 6:02 pm in reply to: Can someone please help me get rid of the grey border line around my boxes ? #859700

Yigit
Keymaster

Hi,

Can you please create temporary admin logins and post them here privately so we can look into it?

Best regards,
Yigit

October 3, 2017 at 3:18 pm in reply to: Woocommerce hide info wrapper #859663

Yigit
Keymaster

Hey!

You are welcome, we are always happy to help :) Let us know if you have any other questions or issues!

Cheers!
Yigit

October 3, 2017 at 3:00 pm in reply to: Woocommerce hide info wrapper #859658
Yigit
Keymaster
Hi,

If i understood you correctly, you would like to remove post navigation that shows up on each side. Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
#top .avia-post-nav { display: none; }
```
Best regards,
Yigit
October 3, 2017 at 2:59 pm in reply to: Woocommerce – Hide description heading #859656

Yigit
Keymaster

Hey!

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

October 3, 2017 at 2:58 pm in reply to: Can someone please help me get rid of the grey border line around my boxes ? #859654
Yigit
Keymaster
Hey PhatJ,

It seems like you have following custom CSS code
```
.page-id-3263 .flex_column_div, .page-id-3275 .flex_column_div, .page-id-3288 .flex_column_div {
    padding: 5px;
    border: 1px solid #e6e6e6;
}
```
please remove it and flush cache.

Best regards,
Yigit
October 3, 2017 at 2:32 pm in reply to: Woocommerce – Hide description heading #859644
Yigit
Keymaster
Hi!

Please use following code
```
#top div.product .woocommerce-tabs ul.tabs { display: none; }
#top div div.product .woocommerce-tabs .panel { border: none; }
```
Cheers!
Yigit
October 3, 2017 at 1:58 pm in reply to: Woocommerce – Hide description heading #859638
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
.single-product div.product .product_title {
    display: none;
}
.template-shop .single-product-main-image .images a {
    border: none;
    padding: 0;
}
```
Best regards,
Yigit
October 3, 2017 at 1:46 pm in reply to: Woocommerce – Hide description heading #859632

Yigit
Keymaster

Hi ibetubet!

Can you please post the link to your page and point out the changes you would like to make so we can provide you an accurate solution?

Cheers!
Yigit

October 3, 2017 at 1:41 pm in reply to: Can I display the comment box on a page? #859628

Yigit
Keymaster

Hi!

You are welcome Antonio! Always happy to help :)
Let us know if you have any other questions or issues!

Cheers!
Yigit

October 3, 2017 at 1:41 pm in reply to: Hide footer on mobil #859627
Yigit
Keymaster
Hey,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
@media only screen and (max-width: 480px) {
#footer { display: none !important; }}
```
Best regards,
Yigit
Author

Posts

Viewing 30 posts - 18,121 through 18,150 (of 82,620 total)

← 1 2 3 … 604 605 606 … 2,752 2,753 2,754 →