Hi Dennsen,

I noticed you have modified header.php file on your child theme. That file was updated therefore you would need to copy a fresh header.php file from your parent theme, apply the changes you have previously applied on header.php file on your child theme. That should solve the issue :)

Regards,
Yigit

Hi,

Please refer to this post – https://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/

Regards,
Yigit

Hi Diego,

Have you made any changes on theme files? If you have not, you can go ahead and update the theme via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/ and overwrite all files. You content and options are saved on your database, only theme files will be overwritten and if you have made changes on files such as header.php or functions.php file of your parent theme, they will be lost. If you modify files, please consider using a child theme – kriesi.at/documentation/enfold/using-a-child-theme/

Cheers!
Yigit

Hi!

Great! Let us know if there is anything we can do to help!

Enjoy your holidays!

Best regards,
Yigit

Hi Jorge,

Thanks for contacting us!

Even though Enfold is officially compatible with WPML, i have seen other Enfold users using multilingual plugins such as Polylang and qTranslate X. However since they are not officially tested, we cannot guarantee that they will work 100% fine.

I hope that helps! Let us know if you have any other questions :)

Cheers!
Yigit

Hey Lizzy,

Not really sure however it might be related to one of the plugins you are using. To provide you an accurate solution, i am afraid you are going to need to login to our support forum and start a new thread under Enfold sub forum. It would be great if you could retrieve purchase code from your client as you are going to need it in case you run into any other issues on future and need our assistance :)

Thanks! You too have a great Christmas!

Best regards,
Yigit

Hey,

Can you please try re-updating the theme via FTP and overwriting all files – kriesi.at/documentation/enfold/updating-your-theme-files/? If that too does not help, please post FTP logins privately as well.

Cheers!
Yigit

Hey Advokate,

You have following code in Quick CSS field

.logo img {
    position: relative;
    top: 18px;
}

Please change it to following

@media only screen and (min-width: 768px) {
.logo img {
    position: relative;
    top: 18px;
}}

Cheers!
Yigit

Hi,

@vbonora no worries at all. Glad you figured it out :) Let us know if you have any other questions or issues.

Best regards,
Yigit

Hey James,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

.html_header_top.html_bottom_nav_header #header_main {
    border: none;
}

Best regards,
Yigit

Hey Martyna,

Thanks for contacting us!

Due to our agreement with ThemeForest/Envato, we are not allowed to sell themes directly, they are only being sold on ThemeForest. ThemeForest currently does not have such license i am afraid however there are many agencies and developers are asking for such license i believe so it would be great if you contacted Envato support and request such license as well :)

If you have any other questions, please let us know!

Best regards,
Yigit

Hi Nathan,

Thanks for contacting us!

Couple things you can check are deactivating all active plugins and making sure that you are using the latest version of WordPress and Enfold (currently 4.2).
If that does not help, please ask purchase code from your customer. Without a purchase code, i am afraid we cannot validate your purchase therefore cannot provide support. Currently Advanced Layout Builder works fine and any issue you might have is probably something specific to your installation.

Please register/login to our forum so we can help you solve this issue :)

Regards,
Yigit

Merhabalar,

Kodu functions-enfold.php dosyasindan sildim, child temada functions.php dosyasindaki kodu ve Quick CSS alanindaki kodlari biraz duzenledim. Lutfen tekrar goz atin

Cheers!
Yigit

Hi,

You would see shortcodes on default editor as long as you are using Advanced Layout Builder elements which are basically shortcodes. That is expected behaviour.

Best regards,
Yigit

Merhabalar,

Assagidaki kodu Appearance > Editor > Functions.php dosyasina ekleyip

function av_stick_column(){
?>
 <script>
var stickySidebar = jQuery('.sidebar').offset().top;

jQuery(window).scroll(function() {  
    if (jQuery(window).scrollTop() > stickySidebar) {
        jQuery('.negative-top').addClass('fixed-pos');
    }
    else {
        jQuery('.negative-top').removeClass('fixed-pos');
    }  
});
 </script>
<?php
}
add_action('wp_footer', 'av_stick_column');

sonrasinda assagidaki kodu Quick CSS alanina ekleyebilirsiniz

.negative-top.fixed-pos { 
    position: fixed; 
    top: 0;
}

Cheers!
Yigit