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Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitFebruary 8, 2018 at 11:24 am in reply to: Color Section Video Not Playing on Safari or Apple Devices #909693Hey!
Enfold 4.2.3 is available on ThemeForest – kriesi.at/documentation/enfold/updating-your-theme-files/. You can check out change log here – https://kriesi.at/documentation/enfold/enfold-changelog/
Thanks for your help @guenni007 :)
Regards,
YigitFebruary 8, 2018 at 11:13 am in reply to: 2 images logo on header, one on left, one on right and menu under and on right #909688Hi,
No worries at all! Have you referred to my post here – https://kriesi.at/support/topic/2-images-logo-on-header-one-on-left-one-on-right-and-menu-under-and-on-right/#post-907130? :)
Best regards,
YigitHi,
LayerSlider is included however some of its features require a separate license for it. We have released Enfold 4.2.3 yesterday and the latest version of LayerSlider is included. After updating the theme, notification should not appear – kriesi.at/documentation/enfold/updating-your-theme-files/ :)
Best regards,
YigitHi!
It seems fine on my end. Attached a screenshot in private content field. Could you please flush browser cache and refresh your page a few times? If that does not help, please post a screenshot and show the issue you are seeing. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)
Regards,
YigitHi
I went to Performance > General Settings and disabled “Browser Cache” and that helped. Please review your website :)
Cheers!
YigitHey Dan,
1- Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
#top #header .av-main-nav > li#menu-item-search > a { font-size: 30px; }Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.
2- You have some other modifications on header. It would be easier for us to login and replace/remove some of your existing custom CSS code. If you do not mind, could you please create a temporary admin login and post it here privately so we can look into it?
Best regards,
YigitHi Dan,
Please try using this plugin – https://wordpress.org/plugins/widget-logic/ and use conditional tags to display widgets on conditions – https://developer.wordpress.org/themes/basics/conditional-tags/ :)
Best regards,
YigitFebruary 7, 2018 at 7:17 pm in reply to: div class="av-share-box" doesn't show at the bottom of single posts #909350Hey Philipp,
When using Advanced Layout Builder to create your blog posts, you would need to add each element you would like to display manually. You can simply edit your post and add Social Share Buttons element under Content Elements of Advanced Layout Builder :)
Best regards,
YigitHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
YigitHey!
I corrected one more issue in Style.css file of your child theme and then changed the code to following one and flushed cache
.logo img{ padding: 15px 0px; }Please review your website
Best regards,
YigitHey Ron,
Thanks for contacting us!
I am not really sure why you are having such weird issue. Could you please try using a different browser and check if it is browser related? Alternatively, we can remove your “ccupcps” account then you can re-register in – https://kriesi.at/support/register/. That would probably solve the issue. If you would like us to delete that account, please post purchase code you used to register in private content field so we can validate :)
Best regards,
YigitHi,
Could you please create a temporary admin login and post it here privately so we can look into it? :)
Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
#top .wc-tab .mejs-mediaelement { position: inherit; } #top .wc-tab .mejs-container { height: 100%!important; }Best regards,
YigitHey!
Please replace your custom CSS above with following one – https://pastebin.com/Nh1fCbnH, then apply this one again.
Regards,
YigitHi,
Login credentials did not work for me. I tried a couple of variations :)
Could you please check them once again?Best regards,
YigitHi!
Please change following code
.main_menu > div > ul.av-main-nav > li > a { padding-top: 45px !important; }to following one
.main_menu > div > ul.av-main-nav > li.menu-item > a { padding-top: 45px !important; }And to change mobile menu break point, please refer to this post – https://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/
Cheers!
Yigit-
This reply was modified 8 years, 2 months ago by
Yigit.
Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHey!
Enfold 4.2.3 is now available on ThemeForest – kriesi.at/documentation/enfold/updating-your-theme-files/. We have included the latest version of LayerSlider :)
Best regards,
YigitHey Tom,
Can you please post a link to your page so we can look into it?
Best regards,
YigitHi,
Glad Rikard could help! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
You have following custom CSS code
@media only screen and (max-width: 1130px) { nav.main_menu { display: none !important; }}Please remove it and flush cache in cache plugin you are using and that should help :)
Best regards,
YigitFebruary 7, 2018 at 2:28 pm in reply to: Updated theme and Mobile burger menu shows but doesn't work #909173Hi,
Can you also please try de-activating all active plugins and check if that helps?
Cheers!
YigitHey!
If you do not mind, please post FTP and WP admin logins here privately so we can install the theme for you.
Best regards,
YigitHey,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.html_header_sidebar #header .av-main-nav > li { display: none; } .html_header_sidebar #top div .av-burger-menu-main { display: block!important; }Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
Yigit -
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