Page 513 – Support | Kriesi.at – Premium WordPress Themes

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March 20, 2018 at 11:16 am in reply to: Not able to update to latest version – 500 error #929718

Yigit
Keymaster

Hey!

@dalboslampen could you please post FTP and WP admin logins here privately so we can look into it?

@paddlesurfes Please upgrade your PHP version to minimum 5.6. We would recommend PHP 7.x. If that does not help, please start a new thread under Enfold sub forum and attach FTP and WP admin logins in private content field. If you post them here, they will be visible to creator of this thread as well.

Cheers!
Yigit

March 20, 2018 at 11:03 am in reply to: Refund #929699

Yigit
Keymaster

Hi,

Normally we reply to each thread within 24 hours however depending on how busy the forums are, that may change and unfortunately forums are quite busy at the moment.

I just replied to your thread. Let us continue there :)

Regards,
Yigit

March 20, 2018 at 11:01 am in reply to: Scaling issue and gallery settings #929696

Yigit
Keymaster

Hi,

Please edit your Masonry element and choose “Perfect Manual Masonry” in Size setting. You can add “portrait” tag to your post on your left and “landscape” to the ones on the right.
If you would like us to look into it for you, please create a temporary admin login and post it here privately.

Best regards,
Yigit

March 20, 2018 at 10:29 am in reply to: neue Version Enfold Theme zum Testen des 404page Plugins #929669

Yigit
Keymaster

Hi,

Please see below :)

Best regards,
Yigit

March 20, 2018 at 12:21 am in reply to: Enfold Instagram Widget not Working (Enfold 4.2.6, PHP 7.2) #929437

Yigit
Keymaster

Hi,

@cfcre Thanks for contacting us! It seems like you forgot to share a link of your website.
Could you please start a new thread under Enfold sub forum so we can look into it?

Best regards,
Yigit

March 20, 2018 at 12:19 am in reply to: Enfold Formcraft #929436

Yigit
Keymaster

Hi,

I added custom CSS code to Style.css file of your child theme in Appearance > Editor. Could you please check your form once again? :)

Best regards,
Yigit

March 19, 2018 at 11:54 pm in reply to: WEBSITE HANG after updating to Enfold 4.2.6 #929428

Yigit
Keymaster

Hi Vito,

Glad it is working fine!
Yes, you can update it as well. Please make sure you are using PHP 7.x on it as well. To be on the safe side, you can create a testing environment – https://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/ and update the theme there firstly.

If you run into any issues, please share FTP and WP admin logins for your second website and we will gladly look into it :)

Best regards,
Yigit

March 19, 2018 at 11:05 pm in reply to: Update 4.2.6 crashed site #929401

Yigit
Keymaster

Hey,

Please go to wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/ folder via FTP and remove events_countdown.php file. It is now inside wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/ folder.
If you would like us to look into it, please post FTP logins here privately :)

Regards,
Yigit

March 19, 2018 at 10:39 pm in reply to: Events Calendar PRO Map View #929391

Yigit
Keymaster

Hi!

Are you adding your element under Plugin Additions tab of Advanced Layout Builder? If so, could you please try updating Enfold to the latest version 4.2.6 – kriesi.at/documentation/enfold/updating-your-theme-files/ (please also make sure that you are using PHP version 5.6 or higher)

Regards,
Yigit

March 19, 2018 at 10:23 pm in reply to: neue Version Enfold Theme zum Testen des 404page Plugins #929378

Yigit
Keymaster

Hey Peter,

Thanks for contacting us!

Please see private content field below :)

Cheers!
Yigit

March 19, 2018 at 10:07 pm in reply to: breadcrumbs #929371

Yigit
Keymaster

Hi Sandra,

Thanks for contacting us!

You can simply go to Enfold theme options > Header and disable title and breadcrumbs. If you would like to display it on certain pages, you can edit your pages and choose to display breadcrumbs :)

I hope that helps! Let us know if you have any other questions!

Cheers!
Yigit

P.S.: If you would like to receive replies in German, please let us know so our German speaking moderators can help :)

March 19, 2018 at 10:05 pm in reply to: Bold in music player #929370
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
.wp-playlist-item-title {
    font-weight: bold;
}
```
Best regards,
Yigit
March 19, 2018 at 10:04 pm in reply to: Read more / information site #929368

Yigit
Keymaster

Hey Ignar,

Thanks for contacting us!

You can display read more buttons on Enfold as well. Here are two examples – https://kriesi.at/themes/enfold-blog/ and https://kriesi.at/themes/enfold-lifestyle-blog/.

If you need assistance displaying read more buttons, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

Regards,
Yigit

March 19, 2018 at 9:59 pm in reply to: Theme For Live plants Nursery #929366
Yigit
Keymaster
Hi,

Best regards,
Yigit
- This reply was modified 8 years ago by Yigit.
March 19, 2018 at 9:57 pm in reply to: Template with Hotel Booking Engine Integrated #929362

Yigit
Keymaster

Hey Roberto,

Thanks for contacting us!

Could you please share more information? Do you have booking plugin? Could you please share a link where we can read more about your product? :)

Regards,
Yigit

March 19, 2018 at 9:08 pm in reply to: Enfold Theme Update changed formatting #929325

Yigit
Keymaster

Hey Deanna!

Could you please try going to Enfold theme options and saving your options and check if that helps? If it does not, please post FTP and WP admin logins here privately so we can look into it.

Best regards,
Yigit

March 19, 2018 at 9:06 pm in reply to: Enfold customization capabilities on a wp website #929324

Yigit
Keymaster

Hi Samir,

You can upload it on your Dropbox public folder and share the link in private content field so it would be only visible to us, moderators and to you :)

Best regards,
Yigit

March 19, 2018 at 9:05 pm in reply to: Custom Post Type functionalities #929323

Yigit
Keymaster

Hi Constantinos!

Thanks for contacting us!

You can use ALB elements to display your CPT’s on your page and with a small customization, you would be able to use Advanced Layout Builder on your single CPT pages.

I hope that helps! If you have any other questions, please let us know :)

Cheers!
Yigit

March 19, 2018 at 8:52 pm in reply to: How to change time zone details #929314

Yigit
Keymaster

Hey!

Glad Mike could help!
Let us know if you have any other questions or issues :)

Regards,
Yigit

March 19, 2018 at 6:28 pm in reply to: illegally use of you themes #929213

Yigit
Keymaster

Hi,

Thanks for the info. We will look into it.

Best regards,
Yigit

March 19, 2018 at 6:27 pm in reply to: Enfold customization capabilities on a wp website #929212

Yigit
Keymaster

Hi Samir,

You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)

Best regards,
Yigit

March 19, 2018 at 6:26 pm in reply to: Information on Demo Pages #929211

Yigit
Keymaster

Hi Teddy,

Please find shortcodes below:
1- https://pastebin.com/KK19ZdQJ
2- https://pastebin.com/W85s3pYV

You can enable debugging mode – https://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ and insert shortcodes into debugging field :)

Best regards,
Yigit

March 19, 2018 at 6:25 pm in reply to: Enfold Formcraft #929209

Yigit
Keymaster

Hi,

Could you please create temporary admin logins and post them here privately? We might need FTP logins as well. If you do not mind, please post them as well :)

Best regards,
Yigit

March 19, 2018 at 5:52 pm in reply to: Update from 4.2.2 to 4.2.6 breaks fullwidth button #929188

Yigit
Keymaster

Hey eC,

Could you please post FTP and WP admin logins here privately so we can look into it?

Best regards,
Yigit

March 19, 2018 at 5:06 pm in reply to: Demos #929154

Yigit
Keymaster

Hey Alessandro!

Thanks for contacting us and for your suggestions!

1- We are adding more demos with each major update and we will continue adding them. If you have specific demos in mind, please let us know! :)
2- We are also working on improving ALB to make it compatible with more plugins. Please also let us know about plugins that are currently not working fine with Enfold.

Thanks again for your suggestions and kind words!

Best regards,
Yigit

March 19, 2018 at 4:56 pm in reply to: Having trouble with updating #929151

Yigit
Keymaster

Hey,

Are you having issues updating the theme? If so, please try updating it via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Yigit

March 19, 2018 at 4:53 pm in reply to: Events calendar and demo #929147

Yigit
Keymaster

Hi Leon,

Thanks for contacting us!

Due to our agreement with Envato/ThemeForest, we are not able to sell/distribute themes directly. Therefore i am afraid it is not possible to test it. However you can find video tutorials and reviews on Youtube to see how it works :)
Yes, Enfold is compatible with The Events Calendar.

Let us know if you have any other questions!

Cheers!
Yigit

March 19, 2018 at 4:50 pm in reply to: Enfold Instagram widget not working #929141

Yigit
Keymaster

Hi!

Please refer to this post – https://kriesi.at/support/topic/enfold-instagram-widget-not-working-enfold-4-2-6-php-7-2/#post-926751

Also, please make sure you using the latest version of Enfold 4.2.6 – kriesi.at/documentation/enfold/updating-your-theme-files/ and that your PHP version is minimum 5.6.

Best regards,
Yigit

March 19, 2018 at 4:49 pm in reply to: Information on Demo Pages #929140

Yigit
Keymaster

Hey Teddy,

Thanks for contacting us!

I believe providing each page as a template would be difficult however we can provide shortcodes of pages.
You can post a link to the pages you would like to replicate here and we can send you their shortcodes :)

Regards,
Yigit

March 19, 2018 at 4:47 pm in reply to: Multi-site support #929138

Yigit
Keymaster

Hi David!

Thanks for contacting us!

Yes, that would be possible. Normally each site requires a new license however if you are going to use second site as a blog, you can use single license.

I hope that helps. Let us know if you have any other questions :)

Cheers!
Yigit
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Viewing 30 posts - 15,361 through 15,390 (of 82,625 total)

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