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Hi Regina,
Thanks for contacting us!
If i understood correctly, you are trying to activate LayerSlider. Is that correct?
You do not receive a separate purchase code for bundled version of LayerSlider so you can skip that step. We include updated version of LayerSlider in Enfold updates.You can register to our support forum using your purchase code – https://kriesi.at/support/register/ and start new threads under Enfold sub forum whenever you have a question or an issue :)
I hope this clarifies it!
Regards,
YigitHey Conny,
Please try updating Enfold to the latest version 4.2.6 – kriesi.at/documentation/enfold/updating-your-theme-files/. It should have been corrected already :)
Also, please make sure you are using PHP version 5.6 or higher. If it is older, please refer to this post – https://kriesi.at/support/topic/fatal-php-error-after-update-to-4-2-6/#post-940935
Best regards,
YigitHey Martin,
Thanks for contacting us!
Yes, you can use the same license on your testing and live server :)
Let us know if you have any other questions!
Best regards,
YigitApril 12, 2018 at 8:18 pm in reply to: RealtyPress plugin not showing images with Enfold theme. #941125Hey,
I believe this was resolved – https://kriesi.at/support/topic/disable-image-overlay-function/#post-941117 :)
Regards,
YigitHey!
@wep_management_inc Glad it is working fine now and thanks for sharing your solution :)Best regards,
YigitMerhabalar,
I replied to your thread here – https://kriesi.at/support/topic/color-section-32/#post-941113
Let us continue there :)Best regards,
YigitMerhabalar,
Gec cevap icin uzgunum! Ingilizce devam edecegim ki diger arkadaslarda anlayabilsin :)
It seems like you set background attachment to scroll and that fixed the issue? Personally, i would recommend that as well. Otherwise, either there would be empty spaces around image (either on top and bottom or on the sides) or image would be cropped.
Best regards,
YigitApril 12, 2018 at 8:05 pm in reply to: URGENT please – logo left + menu below the logo on the right #941110Hey,
Could you please post a screenshot and show the changes you would like to make so we can make sure that we are on the same page? :)
You can upload your screenshots on imgur.com or Dropbox public folder and post the links hereBest regards,
YigitHey,
Could you please post a screenshot and show the changes you would like to make? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)
Best regards,
YigitHey,
Instagram made changes on their API so we needed to update the file, which we have already and will be including in upcoming update.
I updated enfold/framework/php/class-framework-widgets.php file on your installation as well. Please review your website :)Regards,
YigitHey,
Thanks for contacting us!
Yes, all demos – https://kriesi.at/themes/enfold-overview/ are included in Enfold and you can simply import them in Enfold theme options > Demo Import with a single click within a few minutes :)
You can create as many as you want basically but you would need to use a plugin such as this one – https://wordpress.org/plugins/zen-menu-logic/ to display different menu per page.
I hope that helps! Let us know if you have any other questions :)
Best regards,
YigitApril 12, 2018 at 5:19 pm in reply to: How to show featured products (woocommerce) on the websites homepage? #941055Hi,
Please try using following shortcode
[products limit="12" columns="4" visibility="featured" ]Best regards,
YigitApril 12, 2018 at 5:15 pm in reply to: EMERGENCY…..PLEASE HELP!!!!!!!!!!!!! ENFOLD UPDATE FAILED. BUSINESS WEBSITE DOWN. PLEASE HELP. #941048Hi,
Glad you figured it out! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitApril 12, 2018 at 3:45 pm in reply to: After installation Enfold the website gives a blank screen #941013Hi,
It seems like you are using PHP version older than 5.6. I updated header.php file via FTP to make the theme compatible with PHP versions older than 5.6. Please review your website :)
Best regards,
YigitApril 12, 2018 at 3:42 pm in reply to: EMERGENCY…..PLEASE HELP!!!!!!!!!!!!! ENFOLD UPDATE FAILED. BUSINESS WEBSITE DOWN. PLEASE HELP. #941011Hey,
Please post FTP logins here privately so we can replace the file for you :)
Cheers!
YigitHey!
There was a missing closing curly bracket before that line. Please replace your custom CSS code with this one – https://pastebin.com/2F5HHFi6
Best regards,
YigitApril 12, 2018 at 3:20 pm in reply to: EMERGENCY…..PLEASE HELP!!!!!!!!!!!!! ENFOLD UPDATE FAILED. BUSINESS WEBSITE DOWN. PLEASE HELP. #941003Hi,
Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum.
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitApril 12, 2018 at 1:44 pm in reply to: Site crashes after updating to the latest version of theme #940940Hi Janne,
You are currently using a very old version of the theme, 3.5.4. Please try updating the theme via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/ and that should help. Also, please make sure you are using PHP version 5.6 or higher. We would recommend PHP 7.x.
Best regards,
YigitHi Ricardo,
Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.
If that does not help, please post FTP and WP admin logins here privately so we can look into it
Regards,
YigitApril 12, 2018 at 1:40 pm in reply to: I Never Ever EVER Want To See A Featured Image Placeholder #940931Hi,
@newmediologo Glad it worked for you! :)
If you have any other questions or issues, please feel free to start a new thread.Best regards,
YigitHi,
I replied you here – https://kriesi.at/support/topic/missing-line-in-product-review-box/#post-940926
Let us keep this thread on hold for now and return back to it after checking your custom CSS.Best regards,
YigitHey!
Could you please post your custom CSS here using – https://pastebin.com/ so we can check it? Code you pasted above is correct.
Regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHey,
1- Please go to Enfold theme options > Main Menu and uncheck “Append search icon to main menu”
2- Please edit font color in Advanced Styling as well. If that does not help, please also post a screenshot showing the changes you would like to make. Your mobile menu has a black background on my end at the moment.
Best regards,
YigitHi,
htpass logins did not work for me as well. Could you please check them once again? :)
Best regards,
Yigit -
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