Forum Replies Created
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May 2, 2018 at 9:54 pm in reply to: (NEED HELP ASAP) MAJOR Issue with lightbox window (for youtube/vimeo videos) #950325
Hi,
I checked the page in private content field in on Chrome, Firefox, Safari and Opera but lightbox opens and plays videos fine on my end. Which browser and OS are you using? Also, could you please post a screencast showing the issue?
Best regards,
YigitHey fredengl,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
YigitHi,
You are welcome! Let us know if you have any other questions or issues :)
Best regards,
YigitHi,
Lutfen assagidaki koduda Quick CSS alanina ekleyin
@media only screen and (max-width: 767px) { .responsive .title_container .breadcrumb { left: auto; right: 0; }}Fakat kucuk ekranlarda yine ayni sorun olacaktir. Kucuk ekranlarda breadcrumbsi silme alternatifi sizin icin uygunsa assagidaki kodu kullanabilirsiniz
@media only screen and (max-width: 660px) { .responsive .title_container .breadcrumb { display: none; }}Best regards,
YigitHey Turgay,
You have following custom CSS code
.logo img { height: 160% !important; max-height: 141px !important; } .logo img { height: 160% !important; max-height: 130px !important; }Please change it to following one
@media only screen and (min-width: 769px) { .logo img { height: 160% !important; max-height: 141px !important; } .logo img { height: 160% !important; max-height: 130px !important; }}Best regards,
YigitHey,
Have you tried adding following code to Functions.php file in Appearance > Editor?
add_theme_support('avia_no_session_support');If you have not, please do so :)
Regards,
YigitHey,
@loyalmedia Please go to /wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/ folder via FTP and delete events_countdown.php file inside it. If you would like us to delete it for you, please start a new thread under Enfold sub forum and attach FTP logins in private content field.Cheers!
YigitMay 2, 2018 at 3:27 pm in reply to: Clicking on page 2 of Masonry gallery jumps to the top of the page #950107Hey,
I could not find Masonry gallery with pagination on your page. Could you please create a testing page where we can see the issue?
Also, please try de-activating all active plugins and check if that helps.Best regards,
YigitHi,
You are currently using PHP Version 5.3.10. Could you please ask your hosting provider to upgrade it to minimum 5.6 and preferably to 7.x?
Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
@media only screen and (max-width: 769px) and (min-width: 480px) { .responsive #top #wrap_all .flex_column.button-col { width: 50%; }}Best regards,
YigitHey Huw,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
YigitHey Corine,
Could you please post FTP logins as well? We might need to access theme files on your server.
Best regards,
YigitHi,
You are welcome!
Let us know if you have any other questions or issues :)Best regards,
YigitHey,
@c0rien Please try updating the theme via FTP – http://kriesi.at/documentation/enfold/updating-your-theme-files/
If you would like us to update the theme for you, please start a new thread under Enfold sub forum and attach FTP and WP admin logins in private content field. If you post them here, they will be visible to creator of this thread as well :)Best regards,
YigitHi!
Glad you figured it out! Let us know if you have any other questions or issues :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
#top .av_header_glassy.av_header_transparency .social_bookmarks li a { color: #85bc26; }Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.avia_textblock span.post_tag a { color: white; } .avia_textblock span.post_tag { background: #999999; padding: 5px; border-radius: 3px; margin-right: 5px; }Best regards,
YigitHi,
Glad you figured it out! Let us know if you have any other questions or issues :)
Best regards,
YigitHi,
Yes, that should be possible. Could you also please post a link to your page? :)
Best regards,
YigitHi,
1- Please use following code instead
#top #wrap_all .av-masonry-entry .av-masonry-entry-title { font-size: 20px; }2- Please go to Enfold theme options > Header > Transparency Options and adjust transparent header menu colors :)
Best regards,
YigitHey Glyn,
Thanks for contacting us!
As long as username and API key are correct, you would receive auto updates. However to receive full support and to have access to theme files, you would need access to ThemeForest account that was used when purchasing the theme.
If you have any other questions, please let us know :)
Cheers!
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi!
You are welcome! If you have any other questions, please let us know :)
Regards,
YigitHi,
Please try adding following code to Functions.php file in Appearance > Editor
function avia_woocommerce_frontend_search_params() { return; }Best regards,
YigitMerhabalar!
I get “403 Forbidden” error when i try to open your link. Could you please check it once again?
Cheers!
YigitMay 1, 2018 at 11:18 pm in reply to: Blog Page Missing After Update to Latest Version of Enfold #949737Hey,
Glad you figured it out :) You can read about Enfold 4.3 here – https://kriesi.at/archives/enfold-4-3-performance-update
Let us know if you have any questions or issues!
Cheers!
Yigit -
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