Page 48 – Support | Kriesi.at – Premium WordPress Themes

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December 9, 2022 at 2:06 pm in reply to: Stars not showing in ratings for reviews #1375680

Yigit
Keymaster

Hi Annemarie,

I can confirm that we cannot see private login details either so please post them once again :)

Regards,
Yigit

December 9, 2022 at 12:10 pm in reply to: Gdpr security dialog batch on left side #1375667

Yigit
Keymaster

Hi,

Could you please post FTP logins here privately as well so we can look into it?
Also, can we temporarily de-activate active plugins and switch to parent theme for testing purposes? :)

Best regards,
Yigit

December 9, 2022 at 12:09 pm in reply to: Parallax demo #1375666

Yigit
Keymaster

Hi John,

I have adjusted the padding yesterday but I guess you updated the page after me and it was overwritten. I adjusted the cell once again and decreased padding cell to 50px on smaller screens – https://i.imgur.com/q6v9gN8.png.

Please review your website :)

Best regards,
Yigit

December 9, 2022 at 12:05 pm in reply to: perfect image sizes to use for the sliders | ENFOLD Restaurant "about"? #1375663

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy your weekend :)

Best regards,
Yigit

December 9, 2022 at 12:05 pm in reply to: Hoe can I add a red arrow? #1375658

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy your weekend :)

Best regards,
Yigit

December 8, 2022 at 6:00 pm in reply to: Revisionen #1375575

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

December 8, 2022 at 6:00 pm in reply to: How to prevent 2 people working on the website at the same time? #1375574

Yigit
Keymaster

Hi,

That is fine. As I mentioned in another thread, if we really have to work on the same layout, we can duplicate it using templates and work on it. If we need to work on the exact page, we can edit your revision and work on it :)

Regards,
Yigit

December 8, 2022 at 5:58 pm in reply to: message " automatic save" to select #1375573

Yigit
Keymaster

Hey,

You can publish your pages as private and they would be only visible to logged in users who have administrator, editor or author user roles :)

Regards,
Yigit

December 8, 2022 at 5:56 pm in reply to: Magazine to display excerpt #1375571

Yigit
Keymaster

Hi,

Glad Ismael could help!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

December 8, 2022 at 5:26 pm in reply to: Kleine Leiste über dem Hauptmenü – Höhe verändern #1375565

Yigit
Keymaster

Hi Philipp,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

December 8, 2022 at 5:26 pm in reply to: Einzelne Elemente mit Code anpassen #1375564

Yigit
Keymaster

Hi,

You can save pages and elements as templates – https://imgur.com/a/bn495s1 and then load them on other pages/sections – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#templates :)

Regards,
Yigit

December 8, 2022 at 4:52 pm in reply to: Installation funktioniert nicht #1375558

Yigit
Keymaster

Hallo,

Thanks for contacting us!

Could you please contact your hosting provider and ask them to increase “upload_max_filesize” and “post_max_size” to 128M? That should fix the issue :)

Regards,
Yigit

December 8, 2022 at 4:43 pm in reply to: Microsoft Browser Edge // Pictures are not showing #1375555

Yigit
Keymaster

Hi T,

Glad you figured it out and thanks for sharing your solution :)

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

December 8, 2022 at 4:40 pm in reply to: message " automatic save" to select #1375554

Yigit
Keymaster

Hi,

1- You can change status from published to draft and save your changes as draft and publish whenever you like.
2- The most recent update will be saved but your previous updates will be added in revisions. If you are having this issue with us, feel free to update the page. The worst case scenario, we can duplicate your page and work on it if we need to work on a certain page :)

Best regards,
Yigit

December 8, 2022 at 4:34 pm in reply to: perfect image sizes to use for the sliders | ENFOLD Restaurant "about"? #1375553

Yigit
Keymaster

Hi Nic,

Height of that section is 280px but your image does not have to be the exact size. This is the image that was used as background in that section – https://kriesi.at/themes/enfold-restaurant/wp-content/uploads/sites/39/2014/07/coffee.jpg. You can simply edit the background settings and position it at the top center or bottom depending on which portion of the image you would like to display.

Best regards,
Yigit

December 8, 2022 at 4:28 pm in reply to: Kleine Leiste über dem Hauptmenü – Höhe verändern #1375552
Yigit
Keymaster
Hi,

You are welcome, Philipp!

Please add following code to Quick CSS as well and adjust it as needed
```
#top .phone-info {
  font-size: 14px;
}
#top .sub_menu {
  font-size: 14px;
}
```
Best regards,
Yigit
December 8, 2022 at 4:24 pm in reply to: Gdpr security dialog batch on left side #1375550
Yigit
Keymaster
Hi Dondela!

I believe the issue might be related to modified header.php file you have on your child theme.

I added following code to bottom of Quick CSS field to display it
```
/* display lock icon on cookie badge */
#av-cookie-consent-badge:before {
  font-family: 'entypo-fontello';
  content: "\e824";
  color: #091844;
} 
```
Please review your website :)

Best regards,
Yigit
December 8, 2022 at 4:15 pm in reply to: Background color on hotspots is gone #1375547

Yigit
Keymaster

Hi,

You are welcome, C! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

December 8, 2022 at 4:14 pm in reply to: Transparent Mobile menu as on desktop "Transparent header" function. #1375546

Yigit
Keymaster

Hi,

Thanks for contacting us!

Please post temporary admin logins privately so we can look into it :)

Regards,
Yigit

December 8, 2022 at 3:47 pm in reply to: How to prevent 2 people working on the website at the same time? #1375544

Yigit
Keymaster

Hey,

Revisions are enabled on your installation as far as I remember, so you can simply revert back to your most recent version.

Regards,
Yigit

December 8, 2022 at 3:47 pm in reply to: Compatiblity with PHP 8.1 #1375543

Yigit
Keymaster

Hi,

Site is using Enfold theme but pirated copy. Normally when you update the theme, everything should be intact but we cannot guarantee that for pirated copies.

Regards,
Yigit

December 8, 2022 at 3:42 pm in reply to: Parallax demo #1375542

Yigit
Keymaster

Hi John,

Thanks for contacting us!

I edited your page and decreased cell paddings on mobile and changed parallax from default to large screens so it only applies on screens larger than 990px – https://imgur.com/a/GbYsqIX. You can edit each column and use smaller parallax speed on smaller screens in case you would not like to disable parallax.

Please review your website :)

Regards,
Yigit

December 8, 2022 at 3:28 pm in reply to: Background color on hotspots is gone #1375539
Yigit
Keymaster
Hi Chrilles,

Thanks for contacting us!

Main color background color seems to be set to transparent, hence the issue. Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
.avia-tooltip, .avia-tooltip .avia-arrow {
  background-color: white;
}
```
Best regards,
Yigit
December 8, 2022 at 3:22 pm in reply to: Logo distorted (retina) #1375538

Yigit
Keymaster

Hi Andreas,

Thanks for contacting us!

I checked your website on my iphone however your logo looks fine to me. I attached a screenshot in private content field below.

Have you figured it out already? :)

Best regards,
Yigit

December 8, 2022 at 3:18 pm in reply to: Revisionen #1375537

Yigit
Keymaster

Hey,

If the other person working on your site is one of us, you can go ahead and update the page. The most updated version of the site would be displayed but when you update your changes, you can revert back to it in revisions if the most recent version is not the one you created.

WordPress displays a warning message if two users are trying to edit the same page. In case you have requests about that functionality, please feel free to submit your request on WP org.

Regards,
Yigit

December 8, 2022 at 3:10 pm in reply to: header and footer aren't showing the color settings #1375534

Yigit
Keymaster

Hi,

I checked your website however there is no overlay when I hover over the image. I attached a screenshot in private content field below.

I am guessing that was cache related as well :)

Regards,
Yigit

December 8, 2022 at 3:03 pm in reply to: Different menu for homepage or specific page #1375532

Yigit
Keymaster

Hey,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/menu/#different-menu-for-different-pages :)

Regards,
Yigit

December 8, 2022 at 2:18 pm in reply to: Einzelne Elemente mit Code anpassen #1375531

Yigit
Keymaster

Hey,

You can edit your Accordion element and go to Styling > Colors – https://imgur.com/a/3G693xH to adjust the colors of the element :)

Regards,
Yigit

December 8, 2022 at 2:16 pm in reply to: How to prevent 2 people working on the website at the same time? #1375529

Yigit
Keymaster

Hi,

Do you only get the pop-up message on the Blog Pages?

No, you get it on pages as well.

@guenni007 thanks for your input!

Best regards,
Yigit

December 8, 2022 at 2:12 pm in reply to: Template Pages #1375527

Yigit
Keymaster

Hey,

Thanks for contacting us!

You can use Advanced Layout Builder to create your products and events. You can save your layout as a template – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#templates and load that template on each product and then replace the content :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 1,411 through 1,440 (of 82,588 total)

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