Page 261 – Support | Kriesi.at – Premium WordPress Themes

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September 3, 2020 at 1:40 pm in reply to: Change alignment of Socials Share Buttons #1243088

Yigit
Keymaster

Hi Haiko,

It is possible but you would need to edit /enfold/includes/helper-social-media.php file and your changes would be overwritten each time you update the theme.

If you would like to change Dutch translations, you can use this plugin to update the theme strings – https://wordpress.org/plugins/loco-translate/ :)

Best regards,
Yigit

September 3, 2020 at 1:28 pm in reply to: Merhaba Yigit ! (Portfolio) #1243083

Yigit
Keymaster

Merhabalar,

Anladim. Interaktif olup kredi karti bilgisi istemeyecek bir alternatif bildigim kadariyla malesef yok :/

Best regards,
Yigit

September 2, 2020 at 7:36 pm in reply to: Mailchimp signup form error: "We are very sorry…" #1242899

Yigit
Keymaster

Hi,

You are welcome!

Let us know if you have any other questions or issues :)

Best regards,
Yigit

September 2, 2020 at 6:26 pm in reply to: Change alignment of Socials Share Buttons #1242885

Yigit
Keymaster

Hi,

As I mentioned, you can go to Users > Profile and set your profile language to English while site language is Dutch :)

Best regards,
Yigit

September 2, 2020 at 4:58 pm in reply to: Change alignment of Socials Share Buttons #1242867

Yigit
Keymaster

Hi Haiko,

Please go to Settings > General and set site language to Dutch, so Dutch language files can be used. It is currently set to English.

If you would like to use WordPress in English, you can go to Users > Profile and set profile language to English :)

Best regards,
Yigit

September 2, 2020 at 4:39 pm in reply to: Product Hover Effect #1242860

Yigit
Keymaster

Hi,

It seems to be related to Lazy load feature of Smush. I could not reproduce the issue on my installation with Enfold’s lazy load feature enabled :)

You are welcome! Let us know if you have any other questions or issues :)

Best regards,
Yigit

September 2, 2020 at 3:47 pm in reply to: Inconsistent Image Hover Overlay Behavior #1242843

Yigit
Keymaster

Hi,

I could not reproduce the issue on my local installation but I think it might be plugin related. Could you please try de-activating all active plugins and check if that helps? Then you can activate them one by one to find the culprit.
If that too does not help, please create temporary admin logins and post them here privately so we can look into it :)

Best regards,
Yigit

September 2, 2020 at 1:30 pm in reply to: Product Hover Effect #1242799
Yigit
Keymaster
Hey,

Thanks for contacting us and sorry for the late reply!

It seems to be related to lazy load. I added following code to bottom of Style.css file of your child theme and that helped
```
.avia-product-hover.lazyloaded {
    opacity: 0;
}
```
Please review your website :)

Best regards,
Yigit
September 2, 2020 at 12:14 pm in reply to: Mailchimp signup form error: "We are very sorry…" #1242780

Yigit
Keymaster

Hey,

Thanks for contacting us and sorry for the late reply!

I have tested your subscription form and it worked for me. Attached a screenshot in private content field below.
I believe Mailchimp throws that error when you try to subscribe with the same email you registered on Mailchimp, so please make sure that is not the case :)

Best regards,
Yigit

September 2, 2020 at 11:06 am in reply to: Merhaba Yigit ! (Portfolio) #1242761

Yigit
Keymaster

Merhabalar,

Tesekkurler! Peki, Google Maps iyi bir cozum oldu mu? :)

Best regards,
Yigit

September 2, 2020 at 9:39 am in reply to: Remove Search Button on Mobile devices #1242740

Yigit
Keymaster

Hey Dominik,

Please go to Enfold theme options > Main Menu > General and disable “Append search icon to main menu” :)

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

Cheers!
Yigit

September 2, 2020 at 9:35 am in reply to: Merhaba Yigit ! (Portfolio) #1242737

Yigit
Keymaster

Merhabalar Ugur,

Iyiyim, tesekkurler, umarim sende iyisindir :)

1- Bence Portfoy ogelerine Google Maps elementi ekleyerek en guzel cozebilirsiniz. Hem interaktif olur :) Google Maps API’si olusturmaniz gerekiyor onuda bu gonderiye goz atarak olusturabilirsiniz – https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key sonrasinda API anahtarinizi Enfold theme options > Google Services sekmesinde eklemeniz yeterli olucak.

2- Malesef su an icin ozellikle Woocommerce uzerine bir calisma yok ama eger gerceklestirmek istediginiz bir ozellik varsa yardimci olmayi seve seve denerim :)

Regards,
Yigit

September 1, 2020 at 3:25 pm in reply to: I couldnt use Endolf Contact form #1242536

Yigit
Keymaster

Hi,

Gizli alan bu alttaki alan, ekran goruntusu paylastigim :)
“Set as private reply” secenegine tiklayarakta gonderinizi ozel gizli yapabilirsiniz :)

Best regards,
Yigit

August 31, 2020 at 5:05 pm in reply to: Position of Zoom Icon on single product page #1242254
Yigit
Keymaster
Hey Lyse,

Credentials did not work for me. If suggestion below does not help, could you please check them once again?

If you are using WC 3.0 product gallery style, please try adding following code to Quick CSS
```
.single-product .single-product-main-image .avia-wc-30-product-gallery-lightbox {
    position: relative;
    float: right;
    left: auto;
    right: 55px;
}
```
Best regards,
Yigit
August 31, 2020 at 4:05 pm in reply to: refund request #1242231

Yigit
Keymaster

Hi,

Please contact them anyway. I am sure there have been similar cases in the past. In the meantime, we will inform Kriesi :)

Best regards,
Yigit

August 31, 2020 at 2:31 pm in reply to: The Events Calendar – Styling (CSS) problems #1242190

Yigit
Keymaster

Hey,

Sorry for the late reply!

Please go to Events > Settings > Display and uncheck “Use updated calendar designs” :)

Best regards,
Yigit

August 31, 2020 at 1:54 pm in reply to: Mobile menu keeps scrolling #1242182

Yigit
Keymaster

Hi,

It was on 60th line of header.php file of your child theme.

Also, if you have added header.php file to your child theme to add links to head section, using a function in functions.php file instead would be a better solution – https://kriesi.at/documentation/enfold/add-custom-js-or-php-script/#add-a-script-to-head-section :)

Please review your website.

Best regards,
Yigit

August 31, 2020 at 12:06 pm in reply to: Mobile menu keeps scrolling #1242126

Yigit
Keymaster

Hi,

Thanks however logins did not work for me. Could you please check them once again?

Best regards,
Yigit

August 31, 2020 at 12:00 pm in reply to: Mobile menu keeps scrolling #1242119

Yigit
Keymaster

Hi,

I believe it is related to changes in your header.php file however file seems empty when I go to Appearance > Editor. CSS change I made would not add that to your header.

Please post FTP logins here privately as well so we can look further into it.

Best regards,
Yigit

August 28, 2020 at 6:40 pm in reply to: Advanced layerslider spacing – removing top margin or padding #1241677
Yigit
Keymaster
Hi,

@arcadiamediaspace Please add following code to Quick CSS in Enfold theme options > General Styling tab
```
.home #main {
    padding-top: 0 !important;
}
```
Best regards,
Yigit
August 28, 2020 at 6:25 pm in reply to: Mobile menu keeps scrolling #1241671
Yigit
Keymaster
Hi,

You had following custom CSS code in Additional CSS tab of Customize tab
```
.av-burger-overlay-scroll {
    overflow: hidden !important;
}
```
I commented it out and that helped. Please review your website :)

Best regards,
Yigit
August 28, 2020 at 6:04 pm in reply to: Styling the menu + grid row content not centered on mobile view #1241666
Yigit
Keymaster
Hi,

I noticed a closing curly bracket is missing, please use the code as following
```
@media only screen and (max-width: 767px) {
.responsive #top #wrap_all #mob-center.av-flex-cells .no_margin {
    display: flex;
    align-items: center;
}}
```
Best regards,
Yigit
August 28, 2020 at 6:02 pm in reply to: Advanced layerslider spacing – removing top margin or padding #1241665

Yigit
Keymaster

Hi,

@arcadiamediaspace You do not need to add custom CSS, if you would like to hide header on a certain page, please simply edit that page and choose to hide header under Layout section :)

Best regards,
Yigit

August 28, 2020 at 5:53 pm in reply to: I couldnt use Endolf Contact form #1241664

Yigit
Keymaster

Merhabalar Orhan,

ThemeForest’ten temayi indirirken “installable WordPress files only” secenegini secip yuklemeniz gerekiyor. Eger yine olmuyorsa WP admin loginlerini gizli alandan gonderebilir misiniz goz atmam icin? :)

Best regards,
Yigit

August 27, 2020 at 10:22 pm in reply to: ALB bug when Slider Revolution active – space character does not work in fields #1241312

Yigit
Keymaster

Hi,

@intrusefinecraft Please go to – enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php and replace the content of the file with this one – https://pastebin.com/WhQ6fqdR. If you would like us to apply the fix for you, please start a new thread under Enfold sub forum and attach temporary admin logins in private content field.

@m1000000 I have applied the fix on your installation and confirmed it works. Please review your website.

Fix will be included in upcoming version :)

Regards,
Yigit

August 27, 2020 at 12:37 pm in reply to: Icon grid with flip #1241186
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
@media only screen and (max-width: 1310px) and (min-width: 1200px) {
#avia-icongrid-5f478bc40353c li:nth-child(4) {
    clear: left;
}}
```
Best regards,
Yigit
August 24, 2020 at 11:21 pm in reply to: Event calendar PRO – tribe bar broken #1240549

Yigit
Keymaster

Hi,

Sorry for the delay! We are working on it. For the time being, you can go to The Events Calendar settings > Display and uncheck “Use updated calendar designs”.

Best regards,
Yigit

August 24, 2020 at 10:06 am in reply to: refund request #1240297

Yigit
Keymaster

Hi Chris,

Sorry for the wait!
Please feel free to raise a dispute with Envato.

Best regards,
Yigit

August 23, 2020 at 5:03 pm in reply to: ALB bug when Slider Revolution active – space character does not work in fields #1240143

Yigit
Keymaster

Hi,

We are going to try to contact Slider Revolution devs but could you please also start a support thread and ask if they could help fix the issue?

There does not seem to be a problem with our JS. RevSlider seems to capture event.keyCode == 20 and blocks it.

Regards,
Yigit

August 22, 2020 at 7:50 am in reply to: Enfold theme not visible #1239936

Yigit
Keymaster

Hi,

@alexbezianis Could you please start a new thread and attach temporary admin logins in private content field so we can look into it? – https://kriesi.at/support/forum/enfold/#new-post

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 7,801 through 7,830 (of 82,625 total)

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