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Hi,
You are welcome!
If you are planning to create another website, you can use the other license on it :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitFebruary 12, 2021 at 3:45 pm in reply to: Avia_is_200 function can cause large delay in load time for pages with embed local video files #1280067Hi,
Not at all!
Please let us know if there is anything else we can do and enjoy your weekend! :)
Best regards,
YigitHi,
1- Please go to Enfold theme options > Performance and disable “CSS file merging and compression” save Enfold theme options, flush cache if you are using a cache plugin and refresh your page a few times. After confirming the changes, you can go back to Enfold theme options > Performance and enable CSS file merging and compression feature.
If it still does not work, please create temporary admin logins and post them here privately so we can look into it :)2- Please add following code to Quick CSS as well
.single-product .cart { margin-top: 50px; }Best regards,
YigitHi,
I updated Enfold to the latest version 4.7.6.4. Please review your website :)
Best regards,
YigitHey,
It is a WooCommerce feature though I realized I sent you a link of an extension. Please refer to this post instead – https://docs.woocommerce.com/document/managing-product-taxonomies/#section-6 :)
Cheers!
YigitHey,
Thanks for contacting us!
This issue usually occurs when there is broken HTML on the page such as improperly opened or closed HTML tags (strong tags mostly :)). Glad you figured it out though and thanks for updating us!
Please let us know if you have any other questions or issues and enjoy your weekend :)
Best regards,
YigitHey Nathaniel,
Thanks for contacting us!
Could you please share a link of the page where we can see the issue? Also, could you please ask the person you are helping to provide you their purchase code so you can register to our support forum – https://kriesi.at/support/register/ or login info as we are only providing support to our registered users? :)
Cheers!
YigitHi,
Thanks for contacting us!
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
.single-product .woocommerce-product-details__short-description { margin-top: 50px; }Cheers!
YigitFebruary 12, 2021 at 1:50 pm in reply to: Avia_is_200 function can cause large delay in load time for pages with embed local video files #1280023Hey Ruud,
Thanks for contacting us and for the information!
We will forward your message to our devs :)
Thanks again!
Regards,
YigitHey,
Thanks for contacting us!
Please go to WooCommerce > Settings > Payments to enable and edit your payment methods. If you paid using PayPal, you can edit WooCommerce > Settings > Payments > PayPal to see which email you set in “PayPal email” field.
If you have any other questions or issues, please register to our support forum using your purchase code – https://kriesi.at/support/register/ and start new threads under Enfold sub forum :)
Regards,
YigitHey Darren,
Thanks for contacting us!
I noticed that you have inserted your purchase code into theme update field which would explain why you missed the updates. Please use your purchase code to register to our support forum here – https://kriesi.at/support/register/ so you can start new threads under Enfold sub forum whenever you have a question or an issue :)
That being said, could you please post FTP logins here privately as well so we can update the theme for you? After that, you can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert your Personal Token in Enfold theme options so you would receive auto updates :)
Regards,
YigitHi Vivian,
Thanks for contacting us!
You can register to our support forum using your purchase code here – https://kriesi.at/support/register/ :)
Let us know if you have any other questions and enjoy the rest of your day!
Regards,
YigitHey,
Thanks for contacting us!
Since LayerSlider is bundled in Enfold, you do not get a separate license key for it. Instead, we update LayerSlider files in Enfold and release an update with updated version, which is going to be released soon so please kindly wait for the upcoming version of Enfold :)
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start new threads under Enfold sub forum :)
Best regards,
YigitHi,
Thanks for contacting us!
You can go to Appearance > Widgets and add “Filter Products by Attribute” widget to “Shop Overview Page” widget area. For more info, please see – https://docs.woocommerce.com/document/woocommerce-product-search/widgets/product-filter-attributes/
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)
Cheers!
YigitFebruary 12, 2021 at 1:27 pm in reply to: Problems with envato API – key and support forum of kries #1280008Hi,
Thanks for contacting us!
1- Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token. Please also make sure have set all required token permissions
2- You can register to our support forums using your purchase code here – https://kriesi.at/support/register/ and after logging in, start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post :)
Best regards,
YigitHey,
Glad Rikard could help!
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)
Regards,
YigitHey Jason,
Thanks for contacting us!
You can purchase an Enfold license here – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 and then download the latest version. After that, please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update the theme to the latest version.
The latest version of Enfold is compatible with PHP7.x and very soon we will release another update which will bring PHP8 compatibility :)
I hope that helps! Let us know if you have any other questions!
Regards,
YigitHey James,
Thanks for contacting us!
You are currently running a very old version of Enfold, which is not compatible with your WordPress version. Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version.
If your client cannot find who purchase the theme for them, I am afraid they might need to re-purchase it again to be able to update the theme and to receive full support by our team.
I hope that helps! If you have any other questions, please let us know :)
Regards,
YigitHey!
Great! Let us know if you have any other questions or issues and enjoy your weekend :)
Best regards,
YigitHi,
In that case please try adding following code to wp-config.php file which is located at the root of your WordPress installation via FTP
define('AUTOSAVE_INTERVAL', 86400);If that does not help, I am afraid there is not anything else we can recommend as this is a WordPress feature and is not related to Enfold.
Best regards,
YigitHi,
Honestly, I am not sure how exactly they would need to whitelist it but users who had similar issues contacted their hosting providers who adjusted modsec rule in firewall settings and that fixed their issue.
In the worst case, please add following code to bottom of Functions.php file in Appearance > Editor
function select_shortcode() { return "select"; } add_shortcode( 'sel', 'select_shortcode' );and use [sel] where you would normally type “select”. That shortcode basically echoes “select” :)
Best regards,
YigitHi,
Could you please try adding following code to bottom of functions.php file in Appearance > Editor and check if that disables auto save?
add_action( 'admin_init', 'disable_autosave' ); function disable_autosave() { wp_deregister_script( 'autosave' ); }Best regards,
YigitMerhabalar,
Umarim gununuz guzel geciyordur :)
Ornek siteye goz attim fakat acikcasi pek bir fark goremedim. Mobilde portrait modda bilgisayarda landscape modda gordugumuz icin mobilde gorselin sagi ve solu kesiliyor. Ornek sitedede ayni sekilde eger gozden kacirdigim bir nokta yoksa.
Daha iyi anlayabilmem icin biraz daha detaylandirabilir misiniz? :)Best regards,
YigitHi Karin,
1- Can we try de-activating all active plugins for testing purposes?
2- I checked your header widget and it seems like displaying logo instead of header widget on mobile would be a good solution. Shall we enable logo on mobile? :)
Best regards,
YigitHi,
You are welcome!
I am closing this thread for now. If you have any other questions or issues, please feel free to start a new one :)
Best regards,
YigitHey,
We are going to introduce Custom Element Templates in upcoming version which is exactly what you are looking for :)
Currently we are finalizing WPML compatibility and will release the new version very soon.Best regards,
YigitHey Karin,
Thanks for contacting us!
Could you please create temporary admin logins and post them here privately so we can look into it? :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
Yigit -
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