Forum Replies Created

Viewing 30 posts - 6,541 through 6,570 (of 82,624 total)
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  • in reply to: Enfold theme #1280068

    Hi,

    You are welcome!

    If you are planning to create another website, you can use the other license on it :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

    Hi,

    Not at all!

    Please let us know if there is anything else we can do and enjoy your weekend! :)

    Best regards,
    Yigit

    in reply to: Space between price and quantity #1280066

    Hi,

    1- Please go to Enfold theme options > Performance and disable “CSS file merging and compression” save Enfold theme options, flush cache if you are using a cache plugin and refresh your page a few times. After confirming the changes, you can go back to Enfold theme options > Performance and enable CSS file merging and compression feature.
    If it still does not work, please create temporary admin logins and post them here privately so we can look into it :)

    2- Please add following code to Quick CSS as well

    .single-product .cart {
        margin-top: 50px;
    }

    Best regards,
    Yigit

    in reply to: Enfold theme #1280058

    Hi,

    I updated Enfold to the latest version 4.7.6.4. Please review your website :)

    Best regards,
    Yigit

    in reply to: enfold filter woocommerce #1280035

    Hey,

    It is a WooCommerce feature though I realized I sent you a link of an extension. Please refer to this post instead – https://docs.woocommerce.com/document/managing-product-taxonomies/#section-6 :)

    Cheers!
    Yigit

    in reply to: Cannot Save – lost Elements #1280029

    Hey,

    Thanks for contacting us!

    This issue usually occurs when there is broken HTML on the page such as improperly opened or closed HTML tags (strong tags mostly :)). Glad you figured it out though and thanks for updating us!

    Please let us know if you have any other questions or issues and enjoy your weekend :)

    Best regards,
    Yigit

    in reply to: Essential Grid #1280027

    Hey Nathaniel,

    Thanks for contacting us!

    Could you please share a link of the page where we can see the issue? Also, could you please ask the person you are helping to provide you their purchase code so you can register to our support forum – https://kriesi.at/support/register/ or login info as we are only providing support to our registered users? :)

    Cheers!
    Yigit

    in reply to: Space between price and quantity #1280026

    Hi,

    Thanks for contacting us!

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    .single-product .woocommerce-product-details__short-description {
        margin-top: 50px;
    }
    

    Cheers!
    Yigit

    Hey Ruud,

    Thanks for contacting us and for the information!

    We will forward your message to our devs :)

    Thanks again!

    Regards,
    Yigit

    in reply to: woocommerce payment #1280022

    Hey,

    Thanks for contacting us!

    Please go to WooCommerce > Settings > Payments to enable and edit your payment methods. If you paid using PayPal, you can edit WooCommerce > Settings > Payments > PayPal to see which email you set in “PayPal email” field.

    If you have any other questions or issues, please register to our support forum using your purchase code – https://kriesi.at/support/register/ and start new threads under Enfold sub forum :)

    Regards,
    Yigit

    in reply to: Enfold theme #1280018

    Hey Darren,

    Thanks for contacting us!

    I noticed that you have inserted your purchase code into theme update field which would explain why you missed the updates. Please use your purchase code to register to our support forum here – https://kriesi.at/support/register/ so you can start new threads under Enfold sub forum whenever you have a question or an issue :)

    That being said, could you please post FTP logins here privately as well so we can update the theme for you? After that, you can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert your Personal Token in Enfold theme options so you would receive auto updates :)

    Regards,
    Yigit

    in reply to: Registering #1280013

    Hi Vivian,

    Thanks for contacting us!

    You can register to our support forum using your purchase code here – https://kriesi.at/support/register/ :)

    Let us know if you have any other questions and enjoy the rest of your day!

    Regards,
    Yigit

    in reply to: LayerSlider WP Update #1280011

    Hey,

    Thanks for contacting us!

    Since LayerSlider is bundled in Enfold, you do not get a separate license key for it. Instead, we update LayerSlider files in Enfold and release an update with updated version, which is going to be released soon so please kindly wait for the upcoming version of Enfold :)

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start new threads under Enfold sub forum :)

    Best regards,
    Yigit

    in reply to: enfold filter woocommerce #1280010

    Hi,

    Thanks for contacting us!

    You can go to Appearance > Widgets and add “Filter Products by Attribute” widget to “Shop Overview Page” widget area. For more info, please see – https://docs.woocommerce.com/document/woocommerce-product-search/widgets/product-filter-attributes/

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

    Cheers!
    Yigit

    in reply to: Problems with envato API – key and support forum of kries #1280008

    Hi,

    Thanks for contacting us!

    1- Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token. Please also make sure have set all required token permissions

    2- You can register to our support forums using your purchase code here – https://kriesi.at/support/register/ and after logging in, start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post :)

    Best regards,
    Yigit

    in reply to: enfold woocommerce categories #1280003

    Hey,

    Glad Rikard could help!

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

    Regards,
    Yigit

    in reply to: Updated Enfold Theme #1280002

    Hey Jason,

    Thanks for contacting us!

    You can purchase an Enfold license here – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 and then download the latest version. After that, please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update the theme to the latest version.

    The latest version of Enfold is compatible with PHP7.x and very soon we will release another update which will bring PHP8 compatibility :)

    I hope that helps! Let us know if you have any other questions!

    Regards,
    Yigit

    in reply to: Theme Version #1279999

    Hey James,

    Thanks for contacting us!

    You are currently running a very old version of Enfold, which is not compatible with your WordPress version. Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version.

    If your client cannot find who purchase the theme for them, I am afraid they might need to re-purchase it again to be able to update the theme and to receive full support by our team.

    I hope that helps! If you have any other questions, please let us know :)

    Regards,
    Yigit

    in reply to: Enfold forum #1279971

    Hey!

    Great! Let us know if you have any other questions or issues and enjoy your weekend :)

    Best regards,
    Yigit

    in reply to: Vorschau funktioniert nicht #1279967

    Hi,

    In that case please try adding following code to wp-config.php file which is located at the root of your WordPress installation via FTP
    define('AUTOSAVE_INTERVAL', 86400);

    If that does not help, I am afraid there is not anything else we can recommend as this is a WordPress feature and is not related to Enfold.

    Best regards,
    Yigit

    in reply to: Avia Layout Builder not loading on some Pages #1279802

    Hi,

    Honestly, I am not sure how exactly they would need to whitelist it but users who had similar issues contacted their hosting providers who adjusted modsec rule in firewall settings and that fixed their issue.

    In the worst case, please add following code to bottom of Functions.php file in Appearance > Editor

    function select_shortcode() {
    return "select";
    }
    add_shortcode( 'sel', 'select_shortcode' );

    and use [sel] where you would normally type “select”. That shortcode basically echoes “select” :)

    Best regards,
    Yigit

    in reply to: Vorschau funktioniert nicht #1279797

    Hi,

    Could you please try adding following code to bottom of functions.php file in Appearance > Editor and check if that disables auto save?

    add_action( 'admin_init', 'disable_autosave' );
    function disable_autosave() {
    wp_deregister_script( 'autosave' );
    }

    Best regards,
    Yigit

    in reply to: Yiğit Merhaba #1279728

    Merhabalar,

    Umarim gununuz guzel geciyordur :)

    Ornek siteye goz attim fakat acikcasi pek bir fark goremedim. Mobilde portrait modda bilgisayarda landscape modda gordugumuz icin mobilde gorselin sagi ve solu kesiliyor. Ornek sitedede ayni sekilde eger gozden kacirdigim bir nokta yoksa.
    Daha iyi anlayabilmem icin biraz daha detaylandirabilir misiniz? :)

    Best regards,
    Yigit

    in reply to: Events calendar #1279531

    Hi Karin,

    1- Can we try de-activating all active plugins for testing purposes?

    2- I checked your header widget and it seems like displaying logo instead of header widget on mobile would be a good solution. Shall we enable logo on mobile? :)

    Best regards,
    Yigit

    in reply to: Custom and reusable blocks of content #1279485

    Hi,

    You are welcome!

    I am closing this thread for now. If you have any other questions or issues, please feel free to start a new one :)

    Best regards,
    Yigit

    in reply to: Custom and reusable blocks of content #1279464

    Hi,

    Thanks for your understanding!

    Best regards,
    Yigit

    in reply to: Custom and reusable blocks of content #1279433

    Hi,

    As soon as we make sure new feature is compatible with WPML, we will release it :)

    Best regards,
    Yigit

    • This reply was modified 5 years, 1 month ago by Yigit.
    in reply to: Custom and reusable blocks of content #1279420

    Hey,

    We are going to introduce Custom Element Templates in upcoming version which is exactly what you are looking for :)
    Currently we are finalizing WPML compatibility and will release the new version very soon.

    Best regards,
    Yigit

    in reply to: Events calendar #1279418

    Hey Karin,

    Thanks for contacting us!

    Could you please create temporary admin logins and post them here privately so we can look into it? :)

    Best regards,
    Yigit

    in reply to: Accordion align title and Symbol to the right #1279415

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

Viewing 30 posts - 6,541 through 6,570 (of 82,624 total)