Page 215 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
March 2, 2021 at 11:36 am in reply to: Logo padding fixed header #1284666

Yigit
Keymaster

Hi,

You are welcome!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

March 2, 2021 at 11:35 am in reply to: How can I add messenger icon in enfold theme social icons in header? #1284665

Yigit
Keymaster

Hey Chris,

Thanks for contacting us and sorry for the late reply!

Have you uploaded your custom icon in Enfold theme options already? If not, please do so and then create temporary admin logins and post them here privately so we can add the icon among social icons for you :)

Best regards,
Yigit

March 2, 2021 at 11:32 am in reply to: Logo padding fixed header #1284661
Yigit
Keymaster
Hey Anna,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
.html_header_top.html_header_transparency #header:not(.av_header_transparency) .logo img {
    padding: 10px 0;
}
```
Cheers!
Yigit
March 2, 2021 at 11:29 am in reply to: magnifying glass does not appear #1284660

Yigit
Keymaster

Hi,

Thanks for contacting us!

Please go to Enfold theme options > Shop Options > Product gallery and choose “WooCommerce 3.0 product gallery” option :)

Cheers!
Yigit

March 2, 2021 at 11:27 am in reply to: Free Enfold theme for wordpress update #1284659

Yigit
Keymaster

Hi Mark,

Thanks for contacting us!

Unfortunately there never was a free version of Enfold so you probably are using a version that has been downloaded illegally :(

We have made many improvements on Enfold and continue doing so with each update. Enfold license costs $59 and you get lifetime updates plus 6 months of support so please consider purchasing a license – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990.

Current version of Enfold is compatible up to PHP7.4 and new version we will release, most probably this week, will bring up PHP8 compatibility.

I hope that helps. Let us know if you have any other questions :)

Best regards,
Yigit

March 2, 2021 at 11:23 am in reply to: Problème d'utilisation des Pricing Tab #1284658

Yigit
Keymaster

Hi,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.7.6.4.
If that does not help, could you please point out the page where your pricing table is not showing up? :)

Cheers!
Yigit

March 2, 2021 at 11:21 am in reply to: display issue #1284657

Yigit
Keymaster

Hi Laura,

Thanks for contacting us!

Could you please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new thread under Enfold sub forum and attach temporary admin logins so we can look into it? :)

Best regards,
Yigit

March 2, 2021 at 11:18 am in reply to: advertising #1284656

Yigit
Keymaster

Hey,

Thanks for contacting us!

Could you please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new thread under Enfold sub forum and elaborate on the issue you are having? :)

Cheers!
Yigit

March 2, 2021 at 11:16 am in reply to: Header with logo and textwidget on the right #1284653
Yigit
Keymaster
Hi,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
#top #header #header_main .widget {
    position: absolute;
    right: 10%;
}
```
Cheers!
Yigit
March 2, 2021 at 11:15 am in reply to: The products is discount are not showing up in the shop. #1284652

Yigit
Keymaster

Hey Jan,

Thanks for contacting us and sorry for the late reply!

I temporarily added a sale price to one of your private products and it worked. I attached a screenshot in private content field below.

Have you figured it out already? If not, could you please point out the product where we can see the issue? :)

Best regards,
Yigit

March 2, 2021 at 11:03 am in reply to: Problem about editing CSS #1284650

Yigit
Keymaster

Hi Roland,

Please make sure that you edit your page and find the Layout section there. Here is a screenshot from my local installation – https://imgur.com/a/M8VYNb4 :)

Best regards,
Yigit

March 2, 2021 at 10:51 am in reply to: How can I change the font size in footer? #1284646

Yigit
Keymaster

Hi @hacart,

Please check your CSS code for any errors using this website – http://csslint.net/. Broken CSS might be causing the issue.
If that is not the case, please post a link to your website and a screenshot showing the changes you would like to make. You can upload your screenshots on imgur.com and post the links here :)

Best regards,
Yigit

March 2, 2021 at 10:45 am in reply to: Socket colour #1284644
Yigit
Keymaster
Hi,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
html {
background-color: white;
}
```
Best regards,
Yigit
March 1, 2021 at 1:08 pm in reply to: Make buttons inline AND centered #1284409
Yigit
Keymaster
Hi,

That is because you have following custom CSS code
```
.avia-button-cta a.avia-button {
display: inline !important;
padding: 14px 30px;
font-size: 16px !important;
font-weight: bold;
}
```
Please edit it and remove “display: inline !important;” line

Best regards,
Yigit
February 28, 2021 at 8:01 pm in reply to: ENFOLD TEMASINI ALDIKTAN SONRA TOKEN OLUŞTURMAMA RAĞMEN BU HATAYI ALIYORUM #1284286

Yigit
Keymaster

Merhabalar,

Bu hata gerekli tokenlere izin verilmedigi zaman olusuyor. Lutfen bu gonderiye goz atip gerekli tokenlere izin verdiginizden emin olun – https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5 :)

Cheers!
Yigit

February 26, 2021 at 6:53 pm in reply to: Bought new theme license instead of support 1 year #1283933

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy your weekend :)

Best regards,
Yigit

February 26, 2021 at 4:10 pm in reply to: Bought new theme license instead of support 1 year #1283885

Yigit
Keymaster

Hi Ruben,

Thanks for contacting us!

Could you please contact Envato support and explain the situation to them? Since download and purchase processes are managed by them, I am sure they will gladly help. My guess is you might need to request a refund for the theme but please contact Envato support as they might offer a simpler solution :)

Cheers!
Yigit

February 26, 2021 at 4:07 pm in reply to: Enfold theme and Learndash #1283880

Yigit
Keymaster

Hey,

Thanks for contacting us!

Enfold is compatible with LearnDash plugin except for focus mode at the moment. After releasing a new update, which is very soon, we are going to look into integrating focus mode as well :)

Regards,
Yigit

February 26, 2021 at 2:51 pm in reply to: Change breadcrumbs title on custom taxonomy page #1283855

Yigit
Keymaster

Hi panda,

Could you please create temporary admin logins and post them here privately so we can look into it?

Best regards,
Yigit

February 26, 2021 at 2:48 pm in reply to: 403 Forbidden Access to this resource on the server is denied! #1283854

Yigit
Keymaster

Merhabalar,

Gec cevabim icin uzgunum!

Anasayfanizda “Servisler” yazisini “Servislerimiz” yapip kaydettim sonrasinda tekrar “Servisler”e cevirip kaydettim ve her hangi bir sorunla karsilasmadim.

Sorunu alabilmemiz icin yapmamiz gerekenleri adim adim yazabilir misiniz?

Bu arada eger Blok editor kullanmak istemiyorsaniz, Enfold tema ayarlarindan “Use Classic WP Editor” secenegini secebilirsiniz – https://imgur.com/a/7B4iFAR

Best regards,
Yigit

February 26, 2021 at 2:42 pm in reply to: Make buttons inline AND centered #1283853
Yigit
Keymaster
Hey Navin,

1- Please use Button Row element instead and choose to align them in center under Styling tab – https://imgur.com/a/rwMpdsP

2- Please insert the phone link as following – https://imgur.com/a/4fu1LUK
```
tel:0412121212
```
Best regards,
Yigit
February 26, 2021 at 2:25 pm in reply to: Full Width Easy Slider & FAQ's Widget #1283847

Yigit
Keymaster

Hi,

Glad Rikard could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

February 25, 2021 at 1:28 pm in reply to: Falsche Darstellung Grundpreiseinheiten Enfold & WooCommerce #1283653

Yigit
Keymaster

Hi Cornelie,

Glad you figured it out and thanks for sharing your solution!

Please let us know if you have any other questions or issues and enjoy the rest of your day :)

Best regards,
Yigit

February 25, 2021 at 1:27 pm in reply to: Main Menu without displaying default logo #1283651

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

February 25, 2021 at 1:26 pm in reply to: Question about buttons and headers #1283650

Yigit
Keymaster

Hi,

Could you please request the purchase code from your client? Due to our policy, we only provide support to our registered users :)

Best regards,
Yigit

February 24, 2021 at 5:53 pm in reply to: Question about buttons and headers #1283466
Yigit
Keymaster
Hi,

You can use following CSS code in Enfold theme options > General Styling > Quick CSS field
```
#top #after_section_3 .avia-button {
    box-shadow: 0px 6px 6px #555;
}
```
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

Best regards,
Yigit
February 24, 2021 at 2:39 pm in reply to: Slider Revolution #1283403

Yigit
Keymaster

Hi Jessica!

Slider Revolution is not included in Enfold. Only plugin included in Enfold is LayerSlider – https://layerslider.kreaturamedia.com/.

If you would like to use Slider Revolution, you would need to purchase it separately :)

Best regards,
Yigit

February 24, 2021 at 12:43 pm in reply to: Non editable input fields #1283372

Yigit
Keymaster

Hi,

I wanted to look into it however FTP takes forever for me and never connects. I will ask my teammates to check the thread :)

Regards,
Yigit

February 23, 2021 at 4:35 pm in reply to: masonry gallery "load more" button flickers #1283129

Yigit
Keymaster

Hey,

Thanks for contacting us!

I checked your website however I could not find the issue in the first inspection. Could you please post FTP logins here privately as well so we can see modified files on your child theme? Also, can we try de-activating all active plugins and temporarily activate parent theme for testing purposes? :)

Best regards,
Yigit

February 23, 2021 at 4:19 pm in reply to: Change breadcrumbs title on custom taxonomy page #1283125
Yigit
Keymaster
Hey panda,

Thanks for contacting us!

Please add following code to bottom of functions.php file of your child theme
```
add_filter('avf_title_args', 'av_custom_tax_title', 10, 2);
function av_custom_tax_title($args,$id)
{
if ('is_tax')
{
$args['title'] = get_the_title($id);
$args['link'] = get_permalink($id);
$args['heading'] = 'h1';
}

return $args;
}
```
Best regards,
Yigit
Author

Posts

Viewing 30 posts - 6,421 through 6,450 (of 82,624 total)

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