Page 2058 – Support | Kriesi.at – Premium WordPress Themes

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November 24, 2014 at 2:15 pm in reply to: Where are the video tutorials and other material? #356779

Yigit
Keymaster

Hey Micheal0424!

You can find Enfold documentation here – http://kriesi.at/documentation/enfold/

Cheers!
Yigit

November 24, 2014 at 2:13 pm in reply to: Can't edit Text Block WordPress 4.0.1 #356778

Yigit
Keymaster

Hi!

Can you please post the link to your website? We may need a temporary admin login as well. Please also de-activate all active plugins and check if that helps

Cheers!
Yigit

November 24, 2014 at 2:12 pm in reply to: Sliders blank after WP update (Firefox, Safari) #356777

Yigit
Keymaster

Hey!

Can you please try de-activating all active plugins and check if that helps?

Cheers!
Yigit

November 24, 2014 at 2:09 pm in reply to: Partner/Logo elements not working – not showing up at all on site #356774

Yigit
Keymaster

Hey!

Please update Enfold to the latest version 3.0.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ :)

Best regards,
Yigit

November 24, 2014 at 2:08 pm in reply to: How do I remove hover on img? #356773
Yigit
Keymaster
Hi eriktobben!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
.image-overlay { display: none !important; }
```
You can upload your images in higher resolution and they should display just fine on retina displayed devices

Cheers!
Yigit
November 24, 2014 at 2:06 pm in reply to: Team members not showing after wp update #356764

Yigit
Keymaster

Hi Elise!

Can you please try de-activating all active plugins and check if that helps?

Regards,
Yigit

November 24, 2014 at 2:04 pm in reply to: Social Icons messed up after Enfold update #356762
Yigit
Keymaster
Hi!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
.avia-menu.av-main-nav-wrap {
margin-right: 25px;
}
```
Regards,
Yigit
November 24, 2014 at 2:03 pm in reply to: Fill header area with image #356761
Yigit
Keymaster
Hi!

Please add following code to Quick CSS as well
```
@media only screen and (max-width: 767px) {
.responsive #header_main .container { height: 175px!important; }}
```
Cheers!
Yigit
November 24, 2014 at 1:57 pm in reply to: Delete Print.css file #356757
Yigit
Keymaster
Hey avanzamas!

Please go to Appearance > Editor and open Functions.php file and find
```
wp_enqueue_style( 'avia-print' ,  $template_url."/css/print.css", array(), '1', 'print' );
```
and comment it out as following
```
//wp_enqueue_style( 'avia-print' ,  $template_url."/css/print.css", array(), '1', 'print' );
```
Regards,
Yigit
November 24, 2014 at 1:55 pm in reply to: Theme upgrade #356755

Yigit
Keymaster

Hey Serge!

Please try updating the theme via FTP and make sure that API key is correct – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Cheers!
Yigit

November 24, 2014 at 1:54 pm in reply to: Team Member Block error #356754

Yigit
Keymaster

Hey!

Please try de-activating all active plugins and check if that helps.
P.S.: You are using older version of Enfold and WordPress.

Regards,
Yigit

November 24, 2014 at 1:53 pm in reply to: Header overlaps slider #356753
Yigit
Keymaster
Hi!

1- Please try adding !important rule to Ismael’s code as following
```
.html_header_top.html_header_sticky #top #wrap_all #main {
padding-top: 140px!important;
}
```
2- You can use HTML in Phone text area – http://www.w3schools.com/tags/tag_a.asp

Best regards,
Yigit
November 24, 2014 at 1:51 pm in reply to: Enfold custom header menu placement #356749
Yigit
Keymaster
Hey Erin!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
.av-main-nav > li > a > .avia-menu-text { position: relative; top: 50px; }
#header_main nav .social_bookmarks { top: 83%; }
```
Regards,
Yigit
November 24, 2014 at 1:47 pm in reply to: How to middle alight the special heading #356745
Yigit
Keymaster
Hey DROR!

Please give your Color Section elements a unique ID ( http://kriesi.at/documentation/enfold/wp-content/uploads/sites/2/2013/12/color-section-ID.png ) and then add following code to Quick CSS
```
#your-custom-id {
height: 87px;
min-height: 87px;
}
```
Best regards,
Yigit
November 24, 2014 at 1:45 pm in reply to: No links in Safari Browser #356744

Yigit
Keymaster

Hey Cevik_Kuersad!

I checked your website on OS X 10.10 on Safari 8.0 and link works totally fine. Safari on Windows is no longer supported since 2012, therefore, please try checking your website on a Mac using Safari.

Cheers!
Yigit

November 24, 2014 at 1:37 pm in reply to: Updated WP cant edit pages #356741

Yigit
Keymaster

Hi!

It seems like you are still using Enfold version 2.4.5. Please check Style.css file of your freshly downloaded Enfold, version should be 3.0.4

Best regards,
Yigit

November 24, 2014 at 1:36 pm in reply to: Masonry gallery beyond control ??? #356740

Yigit
Keymaster

Hi!

Glad you figured it out! Please request features you wish Enfold had here – https://kriesi.at/support/enfold-feature-requests/ :)

Regards,
Yigit

November 24, 2014 at 1:35 pm in reply to: Widget Issue #356738

Yigit
Keymaster

Hi!

Please refer to this video tutorial and update the parent theme via FTP – http://vimeo.com/67209750
If you have moved your modified files to child theme, updating the parent theme should make no difference

Regards,
Yigit

November 24, 2014 at 1:12 pm in reply to: Sliders blank after WP update (Firefox, Safari) #356724

Yigit
Keymaster

Hey!

Can you please try re-updating the theme via FTP and make sure to overwrite all files – http://vimeo.com/67209750

Cheers!
Yigit

November 24, 2014 at 1:09 pm in reply to: Special headline #356721

Yigit
Keymaster

Hi Al06!

Can you please post the link to your website? Also please try de-activating all active plugins and check if that helps.

Best regards,
Yigit

November 24, 2014 at 1:09 pm in reply to: Partner/Logo Element not showing #356720

Yigit
Keymaster

Hi kathrynmichaud!

Please update Enfold to the latest version 3.0.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Yigit

November 24, 2014 at 1:08 pm in reply to: Full width slider does not appear #356719

Yigit
Keymaster

Hi!

Please try updating the theme manually via FTP – http://vimeo.com/67209750

Best regards,
Yigit

November 24, 2014 at 1:07 pm in reply to: Easy Slider not working ! #356715

Yigit
Keymaster

Hey hobapli!

Can you post the link to your website please? Also please try de-activating all active plugins and check if that helps. New update went smooth and fixed all issues for all users. Something must have gone wrong while you were updating the theme or a plugin could be causing the issues.

Regards,
Yigit

November 24, 2014 at 1:04 pm in reply to: Updated WP cant edit pages #356709

Yigit
Keymaster

Hey!

You are using older version of Enfold which is not compatible with WordPress 4.0.1. Please update Enfold to the latest version 3.0.4 via FTP and make sure to overwrite all files – http://vimeo.com/67209750

Best regards,
Yigit

November 24, 2014 at 1:01 pm in reply to: Issue with firefox and chrome not loading content #356708

Yigit
Keymaster

Hi!

I checked your website on Chrome 39.0.2171.65 and Firefox 33.1.1 on OSX 10.10 ( Yosemite )and could not reproduce any of the issues posted in screenshots. I see that you are using the latest version of Enfold, maybe updating the theme fixed the issues?

Cheers!
Yigit

November 24, 2014 at 12:53 pm in reply to: Tab element #356703

Yigit
Keymaster

Merhabalar

Hayir sorun olmaz ekipten sadece Turkce anlayan ben oldugum icin sorularinizin cevaplanmasi biraz daha fazla zaman alabilir sadece :)
Yanlis anlamadiysam tab icinde tab istiyorsunuz degil mi? Screenshot gonderebilir misiniz dogru anlastigimizdan emin olmak adina? :) imgur.com yada Dropbox public klasorune yukleyip linkleri gonderebilirsiniz.

Regards,
Yigit

November 21, 2014 at 8:03 pm in reply to: Footer Column background-image #355499
Yigit
Keymaster
Hey!

Please add following code to Quick CSS
```
#footer section#text-5 {
background-image: url(https://openfin.co/images/world-map2.png);
background-repeat: no-repeat;
background-size: contain;
background-position: 50% 50%;
}
```
Best regards,
Yigit
November 21, 2014 at 8:00 pm in reply to: Gray screen before youtube video auto plays in Layer Slider #355494

Yigit
Keymaster

Hi!

Overwriting theme files should not cause such issue unless you have not changed theme name

Regards,
Yigit

November 21, 2014 at 6:13 pm in reply to: Gray screen before youtube video auto plays in Layer Slider #355381

Yigit
Keymaster

Hi!

Please update Enfold to the latest version 3.0.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Yigit

November 21, 2014 at 6:11 pm in reply to: Margin between logo area and screen upper edge #355378
Yigit
Keymaster
Hey!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
.header-scrolled .logo {
margin-top: 0;
}
.logo {
margin-top: 5px;
}
```
Cheers!
Yigit
Author

Posts

Viewing 30 posts - 61,711 through 61,740 (of 82,620 total)

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