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Hey J,
Thanks for contacting us!
No, the code actually has not changed. I wanted to check your page on staging site however it seems like we need logins. Could you please temporary admin logins to your staging site so we can look into it? If possible, please post FTP logins as well :)
Regards,
YigitHi @imdapaolo,
Please start a new thread under Enfold sub forum and attach FTP and WP admin logins in private content field so we can look into it :)
Cheers!
YigitMarch 16, 2021 at 1:28 pm in reply to: Color Section background video not working in Safari Mojave 12.1 #1288513Hi,
It seems like no one from our team is using Safari 12.1.
I checked using version 12.1 on browserstack as well and it loaded fine on my end. I attached a screenshot in private content field below.I am pretty sure you might have tried already but could you please try clearing cache again and check if that helps?
Best regards,
YigitMerhabalar,
Pardon yanlis anlamisim :)
Lutfen assagidaki kodu Enfold theme options > General Styling > Quick CSS alanina ekleyin@media only screen and (max-width: 767px) { .responsive .shop_table .product-quantity { display: block; }}Eger kod calismazsa, lutfen Enfold theme options > Performance sekmesine gidip “CSS file merging and compression” ozelligini deaktif edin, tema ayarlarini kaydedin, sayfayi bir kac defa yenileyin ve tekrar aktif edin calismaya devam edecektir :)
Best regards,
YigitMarch 16, 2021 at 1:10 pm in reply to: Gallery links when clicked on only show images, do not take viewer to the page. #1288504Hi Colin,
Sorry for the late reply!
We are updating Gallery element and will add option to display full size images in lightbox so function will no longer be necessary. We are probably going to add the new option in upcoming version.
Best regards,
YigitHey,
Thanks for contacting us!
You are currently using an older version of the theme.
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.1 and after that please update WordPress as well.
Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)Let us know if issue persists after the updates so we can look further into it :)
Best regards,
YigitMerhabalar Orhan,
Gec cevap icin uzgunum, etiketlenmemisim :)
Sitenize iphone 7 ile goz attim, sepet sayaci benim icin duzgun calisiyor. Ekran goruntusunu assagidaki gizli alana ekledim. Sorun cozuldu mu?
Eger cozulmediyse, mobil tarayicinizin onbellegini temizleyip tekrar goz atabilir misiniz? :)Cheers!
YigitHey,
Could you please try changing the code to following one and adjust “300” as needed?
function scrollToDiv(){ ?> <script> jQuery(document).scroll(function() { var sections = jQuery('.avia-section'), menu = jQuery('a[href^="#"]'); menu.on('click', function(event) { var target = jQuery(this.getAttribute('href')); if( target.length ) { event.preventDefault(); if($(window).width() >= 769){ jQuery('html, body').stop().animate({ scrollTop: target.offset().top - 200 }, 1000); } else{ jQuery('html, body').stop().animate({ scrollTop: target.offset().top - 300 }, 1000); } } window.location.hash = this.getAttribute('href'); }); }); </script> <?php } add_action('wp_head', 'scrollToDiv');Regards,
YigitHey Alex,
You were using a very old version of Enfold, which was probably not compatible with your PHP or WordPress versions. The final FTP upload probably overwrote old files with the new ones correctly and fixed the issue :)
Glad it is working fine now! Please let us know if you have any other questions or issues and enjoy the rest of your day!
Regards,
YigitHi,
Thanks for contacting us!
You are currently using an older version of the theme which is not compatible with your WordPress version.
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.1.
Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)Regards,
YigitHi,
Glad Victoria could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitHey jelle,
Thanks for contacting us and sorry for the late reply!
I added the code I shared in private content field to the bottom of Quick CSS field. You can simply replace the URL of the image to display another one.
Please review your website :)
Best regards,
YigitHey,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.1.
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)
Cheers!
YigitHey,
Could you please register to our support forum – https://kriesi.at/support/register/ using your purchase code, login and then reply to this thread?
Due to our policy, we only provide support to our registered users so we are going to need to validate your purchase before providing further support :)Regards,
YigitHey,
Thanks for contacting us!
You are currently using an older version of the theme.
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.1.
Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)
Regards,
YigitHey Rabi,
Thanks for contacting us!
We exclusively sell Enfold on ThemeForest/Envato and they manage download and payment processes. We only provide support for our team.
I am afraid only payment options they offer are by credit card, PayPal or Skrill.Regards,
YigitHey Omar,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.1.
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)
Regards,
YigitHey Michel,
Thanks for contacting us and sorry for the late reply!
Yes, out of the box, you would only be able to add each company manually. I am pretty sure there are listing plugins in WP repository to support such functionality however I do not have experience with any of them to recommend unfortunately.
Best regards,
YigitMarch 15, 2021 at 5:43 pm in reply to: Enfold compatibility with WooCommerce Mix and Match Products #1288355Hi Kathy,
Thanks for the info!
It still does not work when JS file merging and compression is enabled. I have informed our devs who were waiting for the feedback. I will update you once I hear back from them.
Thanks for your cooperation! :)
Edit: Thanks for checking! Now we are clear on how to reproduce the issue. Will keep you informed!
Best regards,
Yigit-
This reply was modified 5 years ago by
Yigit.
Hi,
Glad Nikko could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitMarch 15, 2021 at 3:31 pm in reply to: Enfold compatibility with WooCommerce Mix and Match Products #1288314Hi Kathy,
Thanks a lot!
I received the copy you sent and tried reproducing NaN issue however I could not. I referred to your documentation but I am not sure what I missed. Could you please let me know the steps to reproduce the issue? :)
I sent you a copy of Enfold with quantity button fix as well.
Best regards,
YigitHi Marcus,
Yes, it works fine for me as well.
Could you please activate plugins one by one to find the culprit?Best regards,
YigitHi Marcus,
We are sorry for the late reply!
Hidden error message (attached a screenshot in private content field below) displayed in Google maps suggests that issue is related to cookies. Since you are not using Enfold’s cookies, I believe the issue is related to cookie plugin you are using or to one of the other plugins.
Can we try de-activating plugins for testing purposes?
Regards,
YigitHey Sebastian,
Now I understand the issue, thanks!
Could you please contact plugin authors and ask them what could be causing the issue? We do not have any experience with the plugin and I am pretty sure they had similar issues with other themes in the past so they should be able to give more insight :)Cheers!
YigitMarch 12, 2021 at 9:51 pm in reply to: Enfold compatibility with WooCommerce Mix and Match Products #1287883Hi Kathy,
Thanks!
Our devs have updated /enfold/config-woocommerce/woocommerce-mod.js file and it will be included in upcoming version. I have attached updated version of the file in private content field below. Could you please test it? If you do not mind sending a copy of your plugin, we can gladly test it as well :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitHey,
Please hard refresh the page – https://kriesi.at/documentation/enfold/how-to-clear-the-cache/
They are still visible on my end. Attached a new screenshot in private content field below :)Regards,
YigitHey,
Yes, you can. Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ to update Enfold to the latest version 4.8.1.
You can then register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)
Best regards,
YigitHi Cristiano,
Thanks for contacting us!
Please update WordPress to the latest version 5.7. If that does not help, please create temporary admin logins and post them here privately so we can look into it.
Best regards,
YigitHi,
That is clearly related to Directorist – Business Directory Plugin. In plugin settings it seems like “Add Listing Page” is not chosen. Could you please choose it and contact plugin authors if that does not help as they should have better insight on what could be causing the issue.
Best regards,
Yigit -
This reply was modified 5 years ago by
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