Page 114 – Support | Kriesi.at – Premium WordPress Themes

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December 14, 2021 at 3:28 pm in reply to: CRITICAL Uncaught Error #1332804

Yigit
Keymaster

Hi,

Bon voyage! We will keep the thread open and wait to hear from you

Best regards,
Yigit

December 14, 2021 at 3:26 pm in reply to: PHP 8 Enfold 4.8.7.1 generates a critical error #1332802

Yigit
Keymaster

Hi @cvanberkel,

Thanks for contacting us!

Could you please start a new thread on https://kriesi.at/support/forum/enfold#new-post and attach FTP and WP admin logins in private content field so we can look into it? :)

Best regards,
Yigit

December 14, 2021 at 3:24 pm in reply to: Enfold updates temporary domain #1332800

Yigit
Keymaster

Hi,

Thanks for contacting us!

You can use the same license on your live, staging and local installations :)

Best regards,
Yigit

December 14, 2021 at 3:22 pm in reply to: Disable Gutenberg Widget Block Editor #1332799

Yigit
Keymaster

Hey Nancy,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.8 :)

If you would like to use a plugin instead, you can use this one – https://wordpress.org/plugins/classic-widgets/

Best regards,
Yigit

December 14, 2021 at 3:20 pm in reply to: Update to 4.8.8 magazine change #1332797

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

December 14, 2021 at 3:20 pm in reply to: CRITICAL Uncaught Error #1332796

Yigit
Keymaster

Hi Oriano :)

Could you please replace the content of /enfold/config-woocommerce/config.php file with this one via FTP – https://pastebin.com/y3UPvKam?

Regards,
Yigit

December 14, 2021 at 3:15 pm in reply to: Adjust Mobile Menu Breakpoint 4.8.8 #1332792
Yigit
Keymaster
Hi Rob,

Happy holidays!

Could you please try replacing the code with the one I attached in private content field?

I found following code and updated screen size so that should fix the issue :)
```
@media only screen and (max-width: 1300px) and (min-width: 768px) {
.responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item-avia-special {
display: block;
}

.responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item {
display: none;
}
}
```
Best regards,
Yigit
December 14, 2021 at 2:34 pm in reply to: Fatal Error in class-asset-manager.php after installing Version 4.8.8 #1332772

Yigit
Keymaster

Hi,

Thanks for the information. Issue seems to be related to Asset CleanUp: Page Speed Booster plugin. I de-activated it and error went away. Please review your website :)

Best regards,
Yigit

December 14, 2021 at 2:16 pm in reply to: Update to 4.8.8 magazine change #1332766

Yigit
Keymaster

Hi,

I have updated the file. Please edit your Magazine element and uncheck the meta info you would not like to display – https://imgur.com/a/PGFJQka :)

Best regards,
Yigit

December 14, 2021 at 1:45 pm in reply to: Comment cacher le header sur la page d'accueil #1332753

Yigit
Keymaster

Bonjour,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

December 14, 2021 at 1:44 pm in reply to: Add Widget Area to the right side of header #1332751

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

December 13, 2021 at 8:18 pm in reply to: Update to 4.8.8 magazine change #1332655

Yigit
Keymaster

Hi,

Could you please check WP admin logins once again so we can update the file for you?

Best regards,
Yigit

December 13, 2021 at 6:31 pm in reply to: don`start the video on iphone11 #1332639

Yigit
Keymaster

Hi,

I am not really sure but I think it could be related to the settings. Could you please refer to this post – https://www.igeeksblog.com/how-to-turn-off-autoplay-videos-on-iphone-ipad/ and make sure auto play is not disabled?

Regards,
Yigit

December 13, 2021 at 5:58 pm in reply to: update 4.8.8: Critical error – Call to undefined function avia_breadcrumbs #1332631

Yigit
Keymaster

Hi,

You are welcome, Emil! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

December 13, 2021 at 5:57 pm in reply to: don`start the video on iphone11 #1332630

Yigit
Keymaster

Hey,

Thanks for contacting us!

Which version of iphone are you using to test your site? I just checked your website on my iphone 7 and autoplay worked. I attached a screenshot in private content field below :)

Regards,
Yigit

December 13, 2021 at 5:53 pm in reply to: Adjust Mobile Menu Breakpoint 4.8.8 #1332628
Yigit
Keymaster
Hey Rob!

I just checked your website and it seems to be switching to mobile menu at 1300px. You may also have a CSS code similar to following one in Quick CSS field or in Style.css file of your child theme which might be the reason why menu did not show up at certain screen sizes.
```
/* Activate burger menu */
 @media only screen and (max-width: 1300px) {
#top #header .av-main-nav > li.menu-item  {
    display: none!important;
}
#top #header .av-burger-menu-main {
    cursor: pointer;
    display: block!important;
}}
```
Could you please check if that is the case? :)

Regards,
Yigit
December 13, 2021 at 5:43 pm in reply to: Uploads & Dynamic Avia #1332621

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Regards,
Yigit

December 13, 2021 at 5:43 pm in reply to: update 4.8.8: Critical error – Call to undefined function avia_breadcrumbs #1332620
Yigit
Keymaster
Hi,

Thanks for contacting us!

Please use following code instead
```
function av_breadcrumbs_shortcode( $atts ) {
	return Avia_Breadcrumb_Trail()->get_trail( array( 'separator' => '/', 'richsnippet' => true ) );
}
add_shortcode( 'av_breadcrumbs', 'av_breadcrumbs_shortcode' );
```
Best regards,
Yigit
December 13, 2021 at 5:42 pm in reply to: Buttons no in the same line on mobile devices #1332619
Yigit
Keymaster
Hi Tino,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
@media only screen and (max-width: 490px) and (min-width: 440px) {
.avia-buttonrow-wrap .avia-button.avia-size-x-large {
  display: inline;
}}
```
Cheers!
Yigit
December 13, 2021 at 5:04 pm in reply to: update 4.8.8. Critical error in Theme PHP 8+ #1332612

Yigit
Keymaster

Hey,

Sure! Could you please post FTP logins privately as well? :)

Best regards,
Yigit

December 13, 2021 at 5:00 pm in reply to: update 4.8.8. Critical error in Theme PHP 8+ #1332609

Yigit
Keymaster

Hey,

Could you please upgrade PHP on one of the sites and share its credentials so we can look into it? :)

Cheers!
Yigit

December 13, 2021 at 4:56 pm in reply to: update 4.8.8. Critical error in Theme PHP 8+ #1332606

Yigit
Keymaster

Hey,

Thanks for contacting us!

Could you please post WP admin and FTP logins here privately so we can look into it? :)

Best regards,
Yigit

December 13, 2021 at 4:18 pm in reply to: Add Widget Area to the right side of header #1332601
Yigit
Keymaster
Hi,

Please try adding following code to bottom of Quick CSS field
```
.html_header_top.html_bottom_nav_header #header_main {
  max-width: 1310px;
  margin: auto;
}
#top #header #header_main .widget {
  right: 0;
}
#menu-item-100 a {
  padding-right: 0;
}
```
Best regards,
Yigit
December 13, 2021 at 4:14 pm in reply to: Fatal Error in class-asset-manager.php after installing Version 4.8.8 #1332600

Yigit
Keymaster

Hey,

Thanks for contacting us!

Could you please post WP admin and FTP logins here privately so we can look into it?

Best regards,
Yigit

December 13, 2021 at 4:10 pm in reply to: Archive – Remove Sidebar #1332597

Yigit
Keymaster

Hey J,

Glad Ismael and Mike could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Regards,
Yigit

December 13, 2021 at 4:09 pm in reply to: Table of Content only show H1 heading. #1332596

Yigit
Keymaster

Hi,

Please do so and let us know. I tested on version 4.8.8 as well :)

Best regards,
Yigit

December 13, 2021 at 3:27 pm in reply to: Error when installing on hosting #1332591

Yigit
Keymaster

Hey,

Thanks for contacting us!

Could you please post WP admin and FTP logins here privately so we can look into it? :)

Regards,
Yigit

December 13, 2021 at 3:26 pm in reply to: Problems with updating homepage #1332590

Yigit
Keymaster

Hi Jeroen,

Could you please point out the page where you are having this issue? I checked your homepage but I am able to use ALB and also to update the page. I attached a screenshot in private content field below :)

Best regards,
Yigit

December 13, 2021 at 3:21 pm in reply to: Comment cacher le header sur la page d'accueil #1332588

Yigit
Keymaster

Hi Kidbert6,

Thanks for contacting us!

Please edit your page and then go to Layout section > Header visibility and transparency and change the option – https://imgur.com/a/nRxMAQ3 :)

Regards,
Yigit

December 13, 2021 at 3:06 pm in reply to: Issue with the fullscreen slider on mobile #1332584

Yigit
Keymaster

Hi,

Glad you figured it out and thanks for sharing your solution! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 3,391 through 3,420 (of 82,624 total)

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