Page 7 – Support | Kriesi.at – Premium WordPress Themes

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June 21, 2022 at 3:58 pm in reply to: Image Caption #1356011

woogie07
Participant

Hi Rikard

What is the css code to change the font weight?

Thanks
Marcus

June 21, 2022 at 10:06 am in reply to: Image Caption #1355966

woogie07
Participant

Hi Rikard,

Where is the css located to add the code?

What is the correct CSS coding Eg. If I wanted Image Caption to be Fira Sans light what is the coding?

Thanks
Marcus

April 24, 2021 at 12:15 pm in reply to: Contact Form Junk Emails #1296503

woogie07
Participant

Hi

I am hoping to upload the latest version of the site in a staging environment.

Could you advise what improvements on form security have been made. What files within the enfold WP theme effect the form update?

Thanks
Marcus

February 10, 2021 at 11:48 am in reply to: Contact Form Junk Emails #1279371

woogie07
Participant

This reply has been marked as private.

February 9, 2021 at 11:32 am in reply to: Contact Form Junk Emails #1279005

woogie07
Participant

Hi

See link below in private

January 28, 2021 at 9:48 pm in reply to: Pop-up lightbox on Enfold theme #1276162

woogie07
Participant

Hi

Link shown in private content with an example of a pop-up that loads on home. The pop-up may contain graphics or a message.

November 3, 2020 at 11:40 am in reply to: Avia Layout Builder Not Showing text content not showing in Element Preview #1257945

woogie07
Participant

Hi,

I am going to try the theme update this week inline with your advice.

On another note, is there a preferred plug-in for Enfold that creates a pop-up or light box on the homepage? Or can you create a pop-up within the theme?

Thanks
Marcus

October 18, 2020 at 12:36 pm in reply to: Avia Layout Builder Not Showing text content not showing in Element Preview #1253594

woogie07
Participant

Hi Rikard,

Thanks for the feedback. I will try this.

If the update breaks the site, and I switch back to the old theme, would I also need to re-upload the backed up database?

Thanks
Marcus

October 16, 2020 at 11:12 am in reply to: Avia Layout Builder Not Showing text content not showing in Element Preview #1253233

woogie07
Participant

Hi Rikard,

Thanks for the feedback.
Your comment on the php was only relating to turning the wordpress block editor off.

Going back to fixing my initial problem, your recommendation to update the theme, I still have the issue of what is the best solution if I do not have a staging environment. Eg. If I update it live and the site breaks?

What would you recommend?

eg.
1/ Back-up the current site (wordpress and database)
2/ Download the latest enfold theme wordpress files
3/ In ftp drag the new Enfold WP files from the above into the existing theme enfold folder: wp_content > themes > enfold (and replace the files already in there).

If performing the above theme update breaks the site, then I replace the wordpress files within the theme with older back-up one and also database within php-may-admin on the server?

It is a shame that you do not offer a service to help from the developer as I have come across many colleagues who use Enfold and have had issue when they have uploaded the updated theme.

I look forward to your reply.

Thanks
Marcus

October 7, 2020 at 2:37 pm in reply to: Avia Layout Builder Not Showing text content not showing in Element Preview #1251165

woogie07
Participant

Hi,

I have read several issues with sites breaking if you update the theme and wordpress and I do not want to risk this live. Would this be something that your developer could look at for me to fix, or do you have the facility to take the site into your own staging environment and update/test before its done live?

I am reaching out for help.

Thanks
Marcus

August 24, 2020 at 6:17 pm in reply to: Full Width Easy Slider Element Issue #1240463

woogie07
Participant

Thanks

In terms of a staging environment is there a preferred method that you would recommend?

Thanks
Marcus

August 24, 2020 at 1:27 pm in reply to: Full Width Easy Slider Element Issue #1240357

woogie07
Participant

Hi

I am not seeing a link, only a graphic for the update. What is the link?

In terms of a staging environment, do you have any recommendations?

Thanks
Marcus

August 20, 2020 at 5:23 pm in reply to: Full Width Easy Slider Element Issue #1239592

woogie07
Participant

Hi,

Could you advise on the link for the graphic you sent on theme update?

Also, what would your suggestions be for testing any wordpress/theme updates in a non live environment eg. a staging environment

Thanks
Marcus

August 19, 2020 at 7:05 pm in reply to: Full Width Easy Slider Element Issue #1239262

woogie07
Participant

Hi

Where is the link for the screen capture attached?

Thanks
Marcus

August 19, 2020 at 12:17 pm in reply to: Full Width Easy Slider Element Issue #1239147

woogie07
Participant

Hi,

Is there a best practice/safer way to update the theme and wordpress?

Thanks

August 13, 2020 at 12:08 pm in reply to: Full Width Easy Slider Element Issue #1237381

woogie07
Participant

Hi,

I this also causing some of the issues with the urls not loading and the pages going to 404?
What is the easiest and safest way to update wordpress and the theme?

The web server is running php 7.3.6 so I presume this is OK?

Thanks
Marcus

August 12, 2020 at 10:56 am in reply to: Full Width Easy Slider Element Issue #1236930

woogie07
Participant

Hi,

I have added you admin user for the development site.

Thanks

August 12, 2020 at 10:49 am in reply to: Avia Layout Builder Not Showing text content not showing in Element Preview #1236926

woogie07
Participant

Thanks

I presume I add this coding to the php file suggested?

Thanks
Marcus

August 11, 2020 at 11:44 am in reply to: Full Width Easy Slider Element Issue #1236647

woogie07
Participant

Hi,

The 404 is another issue I have. The pages do not seem to be loading although the permalinks are set correctly to /post-name.

I can give login details but would not want you to change anything before advising me.
Which email do you want the login set-up for?

Thanks

August 11, 2020 at 9:03 am in reply to: Avia Layout Builder Not Showing text content not showing in Element Preview #1236618

woogie07
Participant

Hi

Thanks for the feedback.

As per my initial post, I am reluctant to update the theme live in case it breaks.
I guess the only other way is to take the site elsewhere and update the theme?

Also, as per my initial post – can you turn off the WordPress Blocks editor as this displays all the blocks for the page on every page and I have to scroll down to Avia Layout Builder – when I edit a page in admin?

Thanks
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