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Viewing 30 posts - 2,401 through 2,430 (of 10,428 total)
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  • Author
    Posts
  • March 27, 2018 at 10:29 am in reply to: Color selection Background image Positioning #933544
    Vinay

    Hi,

    The login credentials are not working for us to check the backend.

    Unfortunately, browsers scale or fit the background images proportionately to the screen size so what looks good on desktop might not look the same on mobile because of the reduced screen size.

    Please try both the background options available in colorsection “Scale to fit” or “stretch to fit” and let us know which one suits better.

    Best regards,
    Vinay

    March 27, 2018 at 10:21 am in reply to: Can't view post navigation #933539
    Vinay

    Hi,

    You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    If you still have an issue please deactivate any caching plugins and try again. If that does not help let us know what browsers you are using and how we can re-produce the issue so we can help you better :)

    Best regards,
    Vinay

    March 27, 2018 at 10:18 am in reply to: Separation/whitespace between sections #933537
    Vinay

    Hi,

    Thank you for the clarification, Please use the below settings.

    If you still have any issue please post the admin login details in private content area so we can take a look at the backend.

    Best regards,
    Vinay

    March 27, 2018 at 10:15 am in reply to: Use two different menus on my website #933534
    Vinay

    Hi,

    Thanks for sharing the tip @guenni007

    Do let us know if you need further assistance, we are happy to help you!

    Best regards,
    Vinay

    March 27, 2018 at 10:13 am in reply to: Header #933530
    Vinay

    Hi,

    Glad it’s sorted for you :) Thank you for sharing the tip here it will also help others.

    We will close this ticket as the issue is resolved for you.

    Thank you for using Enfold.

    Best regards,
    Vinay

    March 27, 2018 at 10:09 am in reply to: Header Phone Number/Extra Info – Capitalisation #933527
    Vinay

    Hi,

    For testing purpose please delete the Old_Home page it will be in “trash” if needed it can be restored later.

    As we already deactivated all plugins it might be caching problem on the server. Do get in touch with your hosting company and let us know what they have to say about this.

    Best regards,
    Vinay

    March 27, 2018 at 10:04 am in reply to: Slider not under the header menu #933526
    Vinay

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Vinay

    March 27, 2018 at 1:12 am in reply to: Custom scroll to top icon #933276
    Vinay

    Hi,

    Your initial request was to make the background transparent but if you like to add the image I have updated the code for you :)

    Please use the below code.

    a#scroll-top-link:hover {
  background:gold;
  color:#000;
}
a#scroll-top-link {
background-image: url(//77.104.145.231/~atouch87/wp-content/uploads/2018/03/socialicon_top-1.png);
  font-size:24px 
}
#top a#scroll-top-link .avia-font-entypo-fontello, 
body a#scroll-top-link .avia-font-entypo-fontello, 
html body a#scroll-top-link [data-av_iconfont='entypo-fontello']:before {
  color:#000;
}

    Best regards,
    Vinay

    March 27, 2018 at 1:08 am in reply to: Demo Import – how to create such text-files #933274
    Vinay

    Hi,

    Thank you and have a good day :)

    Best regards,
    Vinay

    March 27, 2018 at 1:07 am in reply to: Separation/whitespace between sections #933273
    Vinay

    Hi,

    Please upload a screenshot/mockup of the end result you are looking for to imgur.com and share the link here so we can help you better :)

    Best regards,
    Vinay

    March 27, 2018 at 1:06 am in reply to: Can't resolve Warnings – Locked out of site #933272
    Vinay

    Hey Snerp,

    If you recently updated enfold theme to 4.2.6 and get an error here is what you should do to resolve this issue:

    1. Deactivate all plugins (If you have access to backend) else access the /wp-content/ folder and rename the plugins folder to plugins.old.

    2. Update the PHP version being used by your hosting server to PHP 7 by getting in touch with your hosting company.

    Access your site with FTP or log in to your control panel and access the site via File Manager and perform the below steps:

    3. Replace the header.php file in wp-content/themes/enfold folder with an updated version of the header.php file.

    4. Access your WordPress site root folder and rename the current .htaccess file to .htaccess.bak. Login to WordPress admin area go to settings > permalinks > select “Post name” and save changes.

    5. Define a higher memory limit in WordPress and if possible increasing the memory on the hosting server.

    To increase the WordPress memory limit please access wp-config.php file and add the below line 

    define('WP_MEMORY_LIMIT', '256M');

    For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    and you can contact your service provider to increase the memory limit.

    If none of the above works for you please go ahead and delete the “enfold” folder in wp-content/themes/ and upload a fresh copy of the “enfold” theme files.

    Best regards,
    Vinay

    March 27, 2018 at 1:04 am in reply to: Best way to create a layout of products(example) #933271
    Vinay

    Hi,

    Please feel free to check out our theme overview page :)

    The Enfold 2017 has some latest and beautiful layouts please give it a try!

    Best regards,
    Vinay

    March 27, 2018 at 1:01 am in reply to: Slider not under the header menu #933270
    Vinay

    Hi,

    Please go to Admin > Pages > Edit the page on which you like to change the header > Look at the right side layout options > Header visibility and Transparency options > No Transparancy

    Hope this helps!

    Best regards,
    Vinay

    March 27, 2018 at 12:55 am in reply to: Header Adjustments / Tweaks #933269
    Vinay

    Hi,

    Please replace the code with the below

    /* Logo margin*/
#top .logo,
#top .logo a{
	margin:8px 0;	
}

#top .logo a img {
max-height:80px;
}

/* Center menu */
.av-main-nav-wrap ul {
    display: flex;
    justify-content: center;
}
/* Social icon size*/
#top #header .social_bookmarks li a {
    font-size:18px;
}

#top .logo ,
#top .logo a {	
	width: 180px;
 }

@media only screen and (max-width: 767px) {
#top .logo ,
#top .logo a {	
	max-width: 100% !important;
	width: 100% !important;
	height: auto;
 }}

    Best regards,
    Vinay

    March 27, 2018 at 12:50 am in reply to: Equal height for columns in mobile #933268
    Vinay

    Hey belinger,

    Did you try the Equal height column settings? If yous till have an issue please share a mockup (Upload to dropbox or imgur.com) and share the link here of the end result. and provide a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    March 27, 2018 at 12:47 am in reply to: Bold Header Text #933266
    Vinay

    Hey sbukofsky1,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    March 27, 2018 at 12:46 am in reply to: slider not working (media element not displayed on pages) #933265
    Vinay

    Hey RichardB66,

    If you recently updated enfold theme to 4.2.6 and get an HTTP 500 error here is what you should do to resolve this issue:

    1. Deactivate all plugins.

    2. Update the PHP version being used by your hosting server to PHP 7 by getting in touch with your hosting company.

    Let us know if this helps!

    Best regards,
    Vinay

    March 27, 2018 at 12:45 am in reply to: Fatal error solution? #933264
    Vinay

    Hey Martin,

    If you recently updated enfold theme to 4.2.6 and get an error here is what you should do to resolve this issue:

    1. Deactivate all plugins.

    2. Update the PHP version being used by your hosting server to PHP 7 by getting in touch with your hosting company.

    Access your site with FTP or log in to your control panel and access the site via File Manager and perform the below steps:

    3. Replace the header.php file in wp-content/themes/enfold folder with an updated version of the header.php file.

    4. Access your WordPress site root folder and rename the current .htaccess file to .htaccess.bak. Login to WordPress admin area go to settings > permalinks > select “Post name” and save changes.

    5. Define a higher memory limit in WordPress and if possible increasing the memory on the hosting server.

    To increase the WordPress memory limit please access wp-config.php file and add the below line 

    define('WP_MEMORY_LIMIT', '256M');

    For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    and you can contact your service provider to increase the memory limit.

    If none of the above works for you please go ahead and delete the “enfold” folder in wp-content/themes/ and upload a fresh copy of the “enfold” theme files.

    Best regards,
    Vinay

    March 27, 2018 at 12:44 am in reply to: 500 Error Blog #933263
    Vinay

    Hey mediasauce,

    If you recently updated enfold theme to 4.2.6 and get an HTTP 500 error here is what you should do to resolve this issue:

    1. Deactivate all plugins.

    2. Update the PHP version being used by your hosting server to PHP 7 by getting in touch with your hosting company.

    Access your site with FTP or log in to your control panel and access the site via File Manager and perform the below steps:

    3. Replace the header.php file in wp-content/themes/enfold folder with an updated version of the header.php file.

    4. Access your WordPress site root folder and rename the current .htaccess file to .htaccess.bak. Login to WordPress admin area go to settings > permalinks > select “Post name” and save changes.

    5. Define a higher memory limit in WordPress and if possible increasing the memory on the hosting server.

    To increase the WordPress memory limit please access wp-config.php file and add the below line 

    define('WP_MEMORY_LIMIT', '256M');

    For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    and you can contact your service provider to increase the memory limit.

    If none of the above works for you please go ahead and delete the “enfold” folder in wp-content/themes/ and upload a fresh copy of the “enfold” theme files.

    Best regards,
    Vinay

    March 27, 2018 at 12:43 am in reply to: Social Bookmark Buttons #933262
    Vinay

    Hey pewi64,

    Yes, it is possible if we make use of shortcodes :)

    Please enable debug mode

    Open a blank page and drop the social icon widget

    Copy the shortcode to Appearance > Widgets > Footer > Column >

    You need to add a text widget in the footer column and paste the social icons shortcodes in here.

    Best regards,
    Vinay

    March 27, 2018 at 12:39 am in reply to: Light Transparent Button, Changing Colors #933261
    Vinay

    Hi,

    Would you mind providing a precise link to the page/post, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    March 27, 2018 at 12:37 am in reply to: Remove top margin with header set to show on scroll #933260
    Vinay

    Hi,

    I checked your site and did not find the code provided earlier. Please add the code and refresh the page a few times.

    When I manually tested the code on your site it works as intended. Please see screenshot attached.

    Best regards,
    Vinay

    March 27, 2018 at 12:29 am in reply to: Replace social menu with, add menu in header #933257
    Vinay

    Hi,

    A fullwidth submenu cannot be placed next to logo because it is a fullwidth element and take’s up the whole space, sorry about that.

    I have updated the earlier post with custom CSS please feel free to change the color values in the code to suit your design.

    Best regards,
    Vinay

    March 27, 2018 at 12:26 am in reply to: Menu problem #933255
    Vinay

    Hi,

    Please adjust the max-width value of the media query in the line ” @media only screen and (max-width: 1224px) ” sp the menu on the frontend will kick at the width you like. Please note the browser may not be calculating the max width exactly how we think but by changing the width value it should work.

    Best regards,
    Vinay

    March 27, 2018 at 12:21 am in reply to: Sidebar News #933254
    Vinay

    Hey vandeutekom,

    Please check the below options and make sure it is set to display correctly.

    Enfold > Sidebar Settings
    Admin > Page/Post > Layout options on the right size > Sidebar options

    If you still have any issue please post your login details in private content.

    Best regards,
    Vinay

    March 27, 2018 at 12:16 am in reply to: Large logo on header to expand into content and Meta area #933251
    Vinay

    Hi,

    Please select a slim header from Enfold > Header > Header Layout > Header Size

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    #top .logo,
#top .logo a{
	overflow: visible;
}

.logo img {
    height: 140%;
    max-height: 180px !important;

}

#header {
	margin-top:40px;
}

    Best regards,
    Vinay

    March 26, 2018 at 11:57 pm in reply to: Header Phone Number/Extra Info – Capitalisation #933244
    Vinay

    Hi,

    I check the issue and was unable to find out what has happened to the phone number on the homepage. It looks like something on the homepage is corrupt.

    I have enabled debug mode and re-created the homepage. Please check the link in private. Everything works fine here please review this page. If everything is ok for you simply set this as homepage and delete the current one which is corrupt.

    Best regards,
    Vinay

    March 26, 2018 at 11:10 pm in reply to: Icon boxes removed in latest update, promoboxes buttons are not working. #933236
    Vinay

    Hey infosws,

    If you recently updated enfold theme to 4.2.6 and get an HTTP 500 error here is what you should do to resolve this issue:

    1. Deactivate all plugins.

    2. Update the PHP version being used by your hosting server to PHP 7 by getting in touch with your hosting company.

    Access your site with FTP or log in to your control panel and access the site via File Manager and perform the below steps:

    3. Replace the header.php file in wp-content/themes/enfold folder with an updated version of the header.php file.

    4. Access your WordPress site root folder and rename the current .htaccess file to .htaccess.bak. Login to WordPress admin area go to settings > permalinks > select “Post name” and save changes.

    5. Define a higher memory limit in WordPress and if possible increasing the memory on the hosting server.

    To increase the WordPress memory limit please access wp-config.php file and add the below line 

    define('WP_MEMORY_LIMIT', '256M');

    For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    and you can contact your service provider to increase the memory limit.

    If none of the above works for you please go ahead and delete the “enfold” folder in wp-content/themes/ and upload a fresh copy of the “enfold” theme files.

    Best regards,
    Vinay

    March 26, 2018 at 11:09 pm in reply to: Produkt-Slider nur mit Produkt-Titel (ohne Preisangaben/Steuer) #933234
    Vinay

    Hi,

    Thank you for getting back to us, please do let us know if you need any further help with this issue or we can close this ticket.

    Best regards,
    Vinay

    March 26, 2018 at 11:07 pm in reply to: Slow loading connection error #933231
    Vinay

    Hi,

    Glad it’s sorted for you!

    Thank you for using Enfold :)

    Best regards,
    Vinay

  • Author
    Posts
Viewing 30 posts - 2,401 through 2,430 (of 10,428 total)
1 2 3 … 80 81 82 … 346 347 348