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April 27, 2018 at 7:40 am in reply to: Upgrade 4.3 Fullwidth Easy Slider not working on some pages #947680
Hi,
By re-creating the page the theme/plugin forces the CSS and JS files to be regenerated in the cache which resolve the issue.
An alternate and a quicker way that might work depending on the site settings would be to try disabling the CSS and JS file merging and empty the cache from the caching plugin settings if there are any. You should be able to view the page like before after the cache is cleared and the new CSS and JS files are loading you can enable the CSS and JS file merging from the performance option.
Best regards,
Vinay-
This reply was modified 7 years, 2 months ago by
Vinay.
Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
VinayHi,
Ok here is what I managed to do.
Add the below masonry shortcode and select the portfolio or blog posts to display.
Note: masonry has a custom CSS class “av-masonry-flip”.
[av_masonry_entries link='portfolio_entries,20,22,23' wc_prod_visible='' prod_order_by='' prod_order='' sort='yes-tax' items='9' columns='3' paginate='load_more' query_orderby='date' query_order='DESC' size='fixed' orientation='av-orientation-square' gap='large' overlay_fx='active' id='av-masonry-flip' caption_elements='title excerpt' caption_styling='overlay' caption_display='always' color='' custom_bg='' av-medium-columns='' av-small-columns='' av-mini-columns='' av_uid='av-jggf0l6e']
Then add the below CSS
/* Masonry flip */ .av-masonry-flip .av-masonry-entry { transform-style: preserve-3d; transition: all .85s ease-in-out; } .av-masonry-flip .av-masonry-entry:hover { transform: rotateY(180deg); } .av-masonry-flip .av-masonry-entry .av-masonry-outerimage-container { backface-visibility: hidden; } .av-masonry-flip .av-masonry-entry .av-inner-masonry-content { z-index: -1; } .av-masonry-flip .av-masonry-entry:hover .av-inner-masonry-content { z-index: 1; transform: rotateY(180deg); backface-visibility: visible; animation: .85s flipIn!important; } @keyframes flipIn { 0% { opacity: 0; } 49% { opacity: 0; } 50% { opacity: 1; } }
You can see a working example here http://graphitivity.com/enfold/docs/_test/
This is the best we can do for you if you need an effect that’s better than this we recommend using a 3rd party plugin that offers this type of animation.
Best regards,
VinayHi,
Please verify the link and let us know when we can inspect the element in question.
Best regards,
VinayHi,
Please enable custom CSS class name in Enfold > Layout Builder > Show element options for developers
Give the container a unique class name and replace it with the page-id-class :)
Best regards,
VinayHi,
I checked for any plugin conflict but it appearsw to be all ok! Please update the theme to 4.3 and see if that fix the issue.
Best regards,
VinayHi,
Please check the plugin documentation or check if the plugin author can help you with it as they know their plugin better. If it was anything to do with enfold we would have surely helped you with it.
Best regards,
VinayHi,
Please add the below code to make the gallery fullwidth
@media only screen and (max-width: 767px) { .responsive #top #wrap_all #after_section_1 .container { width: 100%; max-width: 100%; }}
Best regards,
VinayHi,
I have added the below code to the Quick CSS section and the top bar has a white background now please review the site :)
@media only screen and (max-width: 990px) and (min-width: 768px) { #top #header_meta { background-color: #ffffff!important; }}
Best regards,
VinayHi,
It appears you have taken a bit different approach to add margins to 3rd and 4th menu item. I have not tested this method.
It’s better to use the nth child rule on the 3rd menu item as it will be one menu less to adjust.
I checked your site and the logo appears centered on scrolled state of the header as well.
If you like to target the logo on a scrolled header please use the below CSS
#header.header-scrolled-full .logo { /* YOUR CSS HERE */ }
Best regards,
VinayHi,
I still see the same login screen. Please review the link and let us know when we can inspect the element.
You need to logout of admin and be able to view the link or share the admin login details in private content area.
Best regards,
VinayHey mfuji,
I’m not sure about the plugin but the layout description is possible to achieve with enfolds builtin features.
Open the frontpage and look at the layout options on the right size you can hide the header, footer and sidebar. Then drop a masonry grid inside a color section element and play around with the settings to achieve the desired look and feel.
Check the below sites for inspiration:
Best regards,
VinayHey isabella pieri,
We do not provide bulk discounts. Please contact ThemeForest support for sales queries.
Thank you for reaching us out.
Best regards,
VinayHey smarta-brett,
I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?
You can find the element shortcode on the page by enabling the debug mode or on our temporary docs.
Best regards,
VinayApril 26, 2018 at 6:40 am in reply to: PLEASE STOP WRITING CAPITALIZED – it is no good netiquette #947089Hi,
Yes, we sure will. On a daily basis, we do see different types of customers. Screaming or clam we always try our best to help them out and treat them right.
Thank you for this post :)
Best regards,
VinayHey Christina,
You have to enable sticky header from the theme options Enfold > Header > Header behavior > Sticky Header
I have enabled it for you and it is working correctly :)
Best regards,
VinayHey rossboom22,
If you check the console you will notice Google Maps API error: RefererNotAllowedMapError which means the API key does not support Google Maps or the domain name is not included please review the API key again and it should work for you.
https://console.developers.google.com/apis/library?project=_
Best regards,
VinayHey mheinen1critical,
A plugin conflict may be one of the reasons for this issue.
To find which plugin is causing the conflict please follow these steps:
1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
@media only screen and (max-width: 767px) { .responsive .logo img { max-height:140px; }}
Best regards,
VinayHey Jaap,
The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.
Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.
If you are using a caching plugin, please check the plugin settings and empty the cache.
Best regards,
VinayHey oscarvanheeswijk,
I checked your site and it looks fine. It could be a caching issue on your end. Check the caching plugin setting and empty the cache if you are using one.
You may not see the changes until the cached files are cleared in your browser.
Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.
Best regards,
VinayApril 26, 2018 at 1:25 am in reply to: Enfold 4.3 – Custom Background and Logo Gone After Update to Enfold 4.3 #946974Hey classywebsites,
Your site cache is not cleared and one of the plugins you are using is causing this issue.
1. Deactivate all plugins.
2. Remove logo and save theme settings. You will notice that header bg and enfold default logo appears.
3. Upload your logo and save.Everything works fine.
Activate one plugin at a time and refresh the page to see which plugin is in conflict.
Best regards,
VinayApril 26, 2018 at 1:15 am in reply to: Problems with icons, buttons and separators after Enfold update #946971Hi,
If it’s the Lato font family you recently added please also import the font in the style sheet.
Assuming you are using a child theme
Go to Appearance > Editor > style.css
Add the below line to the top of the stylesheet
@import url('https://fonts.googleapis.com/css?family=Lato');
If it is a different font you added please copy the import rule from google fonts and add it to the top.
Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.main_color tr, .main_color td, .main_color th { border: 0px!important; }
Best regards,
VinayHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
#top .avia-testimonial blockquote { border:none; }
Best regards,
VinayHey MM,
Thank you for bringing this up. we have notified our development team.
Best regards,
VinayHi,
Both versions were showing the same width for me from the first time. It could be a caching issue on your end.
The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.
Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.
Also, clear the cache from the caching plugin settings.
Best regards,
VinayHey Xinspirit,
Please empty the cache in the caching plugin and it should fix for you 100%.
If you still have an issue please use the below CSS
.avia_transform .avia-icon-list.av-iconlist-big .iconlist_icon { opacity: 1!important; transform: scale(1)!important; }
Best regards,
Vinay -
This reply was modified 7 years, 2 months ago by
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