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Hi!
Please open new tickets if you have multiple issues to avoid mixup.
You can find the comments element in advance layout builder > content elements > comments
Best regards,
VinayJanuary 19, 2016 at 10:41 am in reply to: Contact form 7 & Enfold contact form: identical styling #567735Hey strila!
We have setup a custom CF7 form please check the page in private message.
Regards,
VinayHi!
Please hold the shift key and refresh a few times i think you are seeing the cached version of the site.
Regards,
VinayHey!
Yes there seem to be some problem with importing the pages. To resolve this please follow the steps provided in the link below and re-install the theme via FTP
http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Best regards,
VinayJanuary 19, 2016 at 9:23 am in reply to: Contact Form 7: 3 Fields, Same Row Like Enfold Shop Demo #567710Hi!
@jend_onesource I will keep this ticket open in case we find a easy solution for the input fields i will update the same here.
@strila please open a new ticket so we can help you without getting the issues mixed up.Regards,
VinayJanuary 19, 2016 at 9:12 am in reply to: Captions in Main Menu displayed as TIMES only on a windows pc #567705Hey!
I believe you are using a font that is installed on all your mac systems but is not on windows hence the windows will display a default font set int he browser
.main_menu ul:first-child > li > a { font-family: HelveticaNeue; }
Remove any custom css for font family and please try this plugin https://wordpress.org/plugins/wp-google-fonts/ and set up your font styles this should fix the inconsistancy in the font style accross all platforms.
Best regards,
VinayHey!
Inside the child theme I recommend to Only include the files which you want to edit in the parent theme. This way when you update the parent theme you get the new features and updates and still not lose any changes you made to that file in child theme.
In your case maintain the same folder structure and only add iconbox.php
Please refer to https://developer.wordpress.org/themes/advanced-topics/child-themes/ for more details.
Regards,
VinayHey!
Look’s like you already updated the site… We checked the testimonial feature and it is working correctly please check the link in private message.
Find it in Pages/ Post > Advance Layout Builder > Content Element > Testimonials
Cheers!
VinayHi!
Please check the site we have fixed the menu.
If you have any other issue please let us know…
Thank you for using Enfold :)
Best regards,
VinayHi!
Glad you got it working :)
Please see the below link for more info on how to setup portfolio…
http://kriesi.at/documentation/enfold/create-new-portfolio-item/
Regards,
VinayHey!
Please use the below code to highlight the menu items.
.wppizza-article:hover { background: gold; }
Best regards,
VinayHey!
@yondisney please create a new ticket so we can help you without mixing up the issues :)After setting up the social icons please enable social icons in enfold > footer
The icons are now showing in the footer.Cheers!
VinayHey Denise!
1. I do not see leave a reply on the blog post you mentioned. Please confirm if you like to enable comments on blog post.
There are two way’s one is enable wordpress comment for which we can help you 2nd method is using a 3rd party plugin and enable facebook comments like https://wordpress.org/plugins/facebook-comments-plugin/ we do not support this plugin but i personally think you will like this feature.2. please center align the heading in the text box.
3. I see the title missing but I’m unable to login (Credentials are not working) to add a title in a text box and give it a heading tag which match the other headings like h2 or h3 .
4. I think they have a textblock setup and inserted a code inside it which you can copy to the otehr pages… however i can only say for sure if i am able to see it.5. add the fullwidth slider above the 1/1 layout element so margins will be applied only for the elements inside 1/1
Best regards,
VinayHey!
The below code is working fine for me please check it and let us know…
jQuery(document).ready(function() { jQuery('#layerslider_15').layerSlider({ hoverPrevNext: false, cbInit: function(element) { jQuery('.c-api'); console.log('function cbInit() called when Layer Slider is Loaded'); } }); });
Best regards,
VinayJanuary 18, 2016 at 10:36 pm in reply to: Accordion slider doesn't work on some mobile devices #567425Hey dk210se!
1. I check on my samsung note and the according slider works fine please send us a screenshot and description of the issue so we can help you better.
2. Have you added any custom css to achieve this dark area? Please elaborate more on this issue and get back to us with admin access to the site in a private message so we can further trouble shoot this issue.
3. Use the below css in enfold > general styling > quick css
#menu-item-61:hover { background-color: #33ad0a; padding-left: 10px!important; }
4. To move the title to the right please use the below css
div .mfp-title { float: right; }
Regards,
VinayHey!
If the link you have added is correct the issue is with the default email program. outlook or a default email program should be installed and popup blockers need to be off. These days most people use only web mail and popup blocker is almost always on…
please see more info here https://support.microsoft.com/en-us/kb/312346
I recommend using a contact page link in the email so when users click on it they cans end you message from contact page and you get finer and advanced control on how they send the message.
Best regards,
VinayHi webdesignphx!
I see 3 sliders on the homepage and they seem to share the same slides.
I tested in IE and it works fine… please send us a screenshot of the issue you are facing so we can help you better you can upload the screenshot to imgur.com and share the link here.
please provide us with admin access to the wordpress backend in a private message and let us know exactly how you want to setup the slider. We can help you setup like it is in our popular demos http://kriesi.at/themes/enfold-overview/
Regards,
VinayHey!
We are working on this issue will update you shortly.We have updated the theme with the changes you requested for.
is the mobile menu suppose to be transparent when you open it?
Regards,
Vinay- This reply was modified 8 years, 9 months ago by Vinay.
January 18, 2016 at 7:05 pm in reply to: Contact Form 7: 3 Fields, Same Row Like Enfold Shop Demo #567315Hi!
We have updated the form except to display the labels inside the input fields as it requires a lot of customization with javascript.
Contact form 7 plugin outputs a html form and it is wrapped in a ID and styled using the custom css.
#shop-style-cf7 .wpcf7 input { color:#FFF!important; } #shop-style-cf7 .wpcf7 p { color: white; clear: none !important; float: left; width: 30%; margin-right: 3%; } #shop-style-cf7 .wpcf7-form p:last-child { margin-right: 0%!important; } #shop-style-cf7 .wpcf7 input[type='submit'] { margin-top: 20px; background:transparent!important; border: 2px solid white!important; width: 100%; padding:13px 0; }
Thanks you for the compliment i updated a recent one :)
Please let me know if there is anything else I can help you with…
Best regards,
VinayHi!
Please check the link in the private message. You need to add a featured image to the portfolio item and check the settings of the page to change the look and feel… Please feel free to contact us if you need any help.
You can go ahead and activate the plugins that you like to use.
Regards,
VinayHi!
Please set the featured imags for the blog post for the images to appear. You can find this option when you click edit on a blog post on the right sidebar at the bottom.
Best regards,
VinayHi!
2.
Please elaborate the ” Enfold Advance Layout Breaks” issue with a screenshot so we can help you fix it.3.
Please clarify what is the extra additional info you like to display is it discount price or product description ?If it is a discounted price this feature is already in woocommerce
To achieve the above you can add sale price in the product page.
By default woocommerce display only the product name and price in the product grid. The feature you are looking for can be achieved by modifying the theme core files. However modifying core files is out of the support scope but we can help to point in the right direction to achieve what you are looking for. Using a child theme is recommended to do these changes.
https://wordpress.org/support/topic/how-to-add-product-description-to-category-or-shop-page
or
Regards,
VinayHey!
We are always here to help you :) If you need any info to try out some changes on your own we can definitely help you with useful resources.
Best regards,
VinayHi!
The link you provided us is protected i guess we are unable to view it. Please send us working credentials so we can further trouble shoot this.
Regards,
VinayHey janetgot!
I checked on my Samsung mobile and it look like the links are going to the right place and right page. please see the screenshots. if youa re seeing something different please send us a screenshot and more info on which mobile you are facing this issue.
Regards,
VinayHey!
Glad to see the mailchimp issue got resolved.
It could have been due to some change in the settings or a plugin conflict and we hope it won’t happen again.
In future if you have any questions please feel free to contact us.Best regards,
VinayHi Munford!
Please deactivate all active plugins and refresh the page and activate the plugins one by one to find out which plugin is causing the issue.
in the mean time you can add the below css in Enfold > General Stylings > Quick CSS
The below css will add extra paddings to the headings so it is better visible till the plugin conflict is resolved.
.container_wrap { clear: both; position: relative; /* z-index: 1; */ border-top-style: solid; border-top-width: 1px; padding-top: 30px!important; }
Best regards,
VinayHi!
We also see the social icons on blog page now. We can’t really say exactly what was the issue without seeing it but mostly it is possible some plugin had a conflict.
Please feel free to get in touch with us if you have any questions :)
Best regards,
VinayHey!
The code provided earlier by Yigit is working please check screenshot in private message.
Vinay
Hey!
I see the underline on submenus and other menus as described in the post. Did you get it sorted? If not please provide us a mockup so we can help you better.
Cheers!
Vinay -
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