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Viewing 30 posts - 9,661 through 9,690 (of 10,428 total)
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  • in reply to: Color Section Parallax Jumpy #579962

    Hey!

    Usually there is an option in the caching plugins for development mode but if you cannot find that option in the plugin it is always a good idea to deactivate all caching plugins in development mode as it will not reflect the new CSS changes unless the cache is cleared.

    Best regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Product grid pagination not working #579956

    Hi!

    Many wordpress sites got an issue with pagination with 4.4.1 update. It is more an issue with wordpress core files. But we are more than happy to take a closer look and get your site to function properly. Please create a temporary login with permission to disable plugins and add custom code if necessary to solve this issue so we can take a closer look and try to help you better.

    Best regards,
    Vinay Kashyap

    in reply to: problem uploading images with add product gallery images #579953

    Hi!

    We usually try to respond within a day max unless it was a weekend.

    I’m glad that updating the theme with a fresh copy resolved the issue.

    if you have more questions please feel free to get in touch with us. We hope to help you faster and better! :)

    Cheers!
    Vinay Kashyap

    Hi!

    What if you used the image with extra 100px white padding so that the circle will look smaller. Can you create a page where we can see the auto resize issue please .

    Best regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: How to set real size logo over layer slider #579945

    Hey!

    Please enable Shrinking Header from Enfold Options > Header > Header behavior
    You can also try the other header styles from header layouts > Menu and Logo Position

    Try this style “logo center menu above”

    Regards,
    Vinay Kashyap

    in reply to: [Enfold] Logo Not Showing #579916

    Hi!

    You have 2 different blocks of CSS codes which is hiding the logo
    Please remove both of them from where it was added.

    Once you have done that please add your custom logo from Enfold options > Logo

    
    .responsive .logo img {
        display: none !important;
    }
    .logo img {
        display: none;
    }
    

    Cheers!
    Vinay Kashyap

    in reply to: [Enfold] Highlight color different on different pages #579914

    Hey!

    We see now the bold text on both home and about page is dark blue #0c2f56; which is coming from the .alternate_color .
    May be it is a caching issue on your end please disable any caching plugins and try to hard refresh the page please.

    Regards,
    Vinay Kashyap

    in reply to: Layer Slider not showing 100% fullscreen #579897

    Hi!

    Please follow the below steps to assign your own thumbnail size to the theme.

    1. Create a child theme if you are not using one so the changes we make remain intact after any theme updates.
    https://kriesi.at/support/topic/enfold-child-theme-not-included-in-theme-download/

    2. open functions.php in child theme and copy this whole block http://pastebin.com/raw/YXPDi7B5

    3. Look for “[‘featured’] = array(‘width’=>1500, ‘height’=>430 ); ” and change the image width and height.

    Regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Problems with the loading time of graphics and images #579882

    Hey asarnjai!

    We noticed the issue you mentioned the hotspot was visible first and then the images loaded within 2 seconds. The loading speed for the whole site is 2 sec approx which is not bad for a 2MB site. please see link in private content for more details.

    Please enable the animation setting in hotspot images.

    There could be other issues related to speed please check this post by ismael https://kriesi.at/support/topic/tips-on-speeding-up-site-performance/#post-346077

    Regards,
    Vinay Kashyap

    in reply to: Mobile links not working #579867

    Hi!

    You are most welcome.

    Yes you are right. Please bookmark this link about custom css class support for your theme in case you need it after theme update http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    by default it is already there in the functions.php at the bottom
    you just need to uncomment it by removing the “//” in front of the code.

    but mostly you don’t have to do this after the theme update as it is registered enfold function.

    Best regards,
    Vinay Kashyap

    in reply to: Transparent Logo Size #579767

    Hey!

    Please use the css in Enfold > General Styling > Quick css

    
    .logo img {
        width: 449px!important;
    }
    

    Cheers!
    Vinay Kashyap

    in reply to: Make event images equal width and height #579745

    Hi!

    Were you able to sort out this issue? As it appears correctly on the site.
    If you need any help on this issue further please feel free to contact us.

    Regards,
    Vinay Kashyap

    in reply to: How to set real size logo over layer slider #579741

    Hey!

    Please add the below code to quick css that will make the logo visible

    
    .inner-container {
        height: 250px;
    }
    

    Regards,
    Vinay Kashyap

    in reply to: Horizontal scrollbars in iframe #579739

    Hey!

    The link to the element in question are still not accessible using the credentials you have provided us. We cannot say for sure if what you are trying to do si possible. in most cases you can have a horizontal scrollbar on an iframe.

    Please check the link below for more info

    Cheers!
    Vinay Kashyap

    in reply to: Tabs controller slide effect #579663

    Hi!

    You don’t need jQuery to do this. Just add the below code in Enfold > General Styling > Quick CSS

    
    /* Tab Animation */
    
    .active_tab_content {
       animation: scaleTabs 0.15s ease-in;
    }
    
    @keyframes scaleTabs {
        0% {
            opacity: 0;
        }
        1% {
            opacity: 0;
            transform: scale(0);
        }
        100% {
            opacity: 1;
            transform: scale(1);
        }
    }
    
    

    Regards,
    Vinay Kashyap

    Hi!

    Please replace these two lines in the above css rest of the css remains the same

    #id-1, #id-2 {
    background-size: contain !important;
    background-position: center center;
    }

    to

        background-size: 75vh !important;
        background-position: center 100px;
    

    Cheers!
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Mega Menu columns #579565

    Hey!

    Everything looks good to me. If you still need help fix some spacing issue please let us know with a screenshot which space you want to reduce so we can help you better.

    Best regards,
    Vinay Kashyap

    in reply to: Price not showing when only one product variation #579559

    Hey!

    Product variations are not a part of theme functions but it is just the way woocommerce works. As Ismael mentioned price will display for product variations only if the price is set for that variation.

    To create a child theme and maintain the changes is very easy please follow the steps below

    http://kriesi.at/documentation/enfold/using-a-child-theme/

    Best regards,
    Vinay Kashyap

    in reply to: Video size and related video issues #579554

    Hi!

    Please add the below code to make the video element responsive

    You can adjust the 100% to 80% or any other number you like.

    
    video {
      width: 100%;
      height: auto;
    }
    

    Cheers!
    Vinay Kashyap

    in reply to: problem uploading images with add product gallery images #579537

    Hey!

    Sorry for the delay.

    The above credentials do not work please send us working login credentials with admin rights and permission to disable all plugins and add css if necessary to resolve the issue.

    There was a error in the URL we were able to login using the correct URL.

    Some theme files are corrupt it might be due to a plugin conflict or the file might have not been uploaded properly.
    Please overwrite all theme files via FTP it should work fine. To install the theme vis FTP follow these steps
    http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Product grid pagination not working #579536

    Hey!

    The latest wordpress update had a fix for pagination issue which worked on a lot of sites. And the solution Yigit mentioned also fixed the pagination problems on many of the sites. However every website is setup with different settings and uses different plugins it is possible that one of the plugins might be causing a conflict.

    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    If you still have issues give this plugin a shot https://wordpress.org/plugins/content-views-query-and-display-post-page/

    Cheers!
    Vinay Kashyap

    in reply to: Having troubles with plugin Advanced Custom Fields #579532

    Hi!

    We noticed you the pages and posts are not populating to link to it in the WYSIWYG text editor. As you mentioned It is due to a plugin conflict.

    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Best regards,
    Vinay Kashyap

    in reply to: Enfold Video #579503

    Hey!

    One of the plugins you are using is causing the conflict and you were not able to drag anything inside the color section or other layout elements. We disabled the plugins and check the layout builder everything worked correctly.

    To find the plugin in conflict please follow the below steps

    1. Deactivate all Plugins
    2. Updated WordPress
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Once you find the plugin in conflict make sure the plugins is updated if you still have the same issue please re-install it or use an alternate plugin.

    While checking for the video issue we found that the video is playing in the background in lightbox when you click on Audio icon on this page it is again due to some corrupt files on the server due to a plugin conflict.

    Try to find the plugin in conflict if it still the same issue then please go ahead and re-install the theme as mentioned in this link every thing should work just fine :)

    http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Regards,
    Vinay Kashyap

    in reply to: Mobile links not working #578972

    Hey!

    Thanks for trying it out. We have fixed this by adding a higher z-index to the 4 column grid.
    We enabled class support for all ALB elements and added an extra class called zindex .

    It is working correctly on my android mobile but i don’t have an ipad please check and let us know :)

    Regards,
    Vinay Kashyap

    in reply to: Missing #scroll-top-link #578823

    Hey!

    Happy you got it fixed :)
    Please feel free to get in touch with us if you have any questions.

    Thank you for using Enfold :)

    Cheers!
    Vinay Kashyap

    in reply to: Help with new header style #578817

    Hi!

    Glad we could help you with this. we really appreciate if you rate our theme on themeforest :)
    Please feel free to get in touch with us if you have any questions.

    Thank you for using Enfold :)

    Best regards,
    Vinay Kashyap

    in reply to: Center Secondary Nav #578573

    Hi!

    Glad you got it figured out!

    Thank you for using enfold.

    Best regards,
    Vinay Kashyap

    in reply to: Help with a page #578565

    Hi!

    Request you to create new tickets for different issues. It will help us help you faster and stay related tot he original topic. Thank you for your understanding.

    1. To change menu items please use the following code in Quick CSS.
    To target only one page find the page ID by right click and inspect and view the <body> tag it has many class names and a page ID like this ” page-id-568 ” use the correct page ID.

    /*Link Colors*/
    .page-id-568 .av-main-nav .avia-menu-text{
    color:#red!important;
    }
    
    /*Active Link Color*/
    .page-id-568 .current_page_item a {
            color:#000!important;
    	background:gold!important;
    }

    2. slider is centered

    3. It requires a lot of customization but if you are interested to try it out you need to first hide the arrows and target arrows when user mouse over slider. something like the links below replace span with arrow class and parent with slider class
    http://stackoverflow.com/questions/14792574/css-child-set-to-change-color-on-parent-hover-but-changes-also-when-hovered
    http://stackoverflow.com/questions/12652525/make-css-hover-only-affect-parent-element

    4. To reduce logo width in all pages

    .html_header_sidebar .logo {
        width: 80%!important;
    }
    

    Best regards,
    Vinay Kashyap

    in reply to: Active menu item change color #578545

    Hey!

    This will change the active menu item font color:

    .current_page_item a {
       color:#000!important;
    }

    This will change the active menu item background:

    .current_page_item a {
    	background:gold!important;
    }

    combine and use the below code like this

    .current_page_item a {
            color:#000!important;
    	background:gold!important;
    }

    Regards,
    Vinay Kashyap

    in reply to: Link to a page section #578533

    Hey!

    We are working on your ticket please wait we will update the results here soon.

    Please check the link in private

    To create a page with scrolling sections

    Add some color sections from Advance Layout Builder > Layout Elements
    Add unique #ID to each section as shown below

    To link these sections to menu create a menu from appearance > menu > Add new menu

    Link each menu to #ID of the section

    Best regards,
    Vinay Kashyap

    • This reply was modified 8 years, 9 months ago by Vinay.
Viewing 30 posts - 9,661 through 9,690 (of 10,428 total)