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Viewing 30 posts - 8,821 through 8,850 (of 10,428 total)
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  • in reply to: Something weird below the footer #599484

    Hey!

    Sorry for the delay.
    We are working on your ticket please wait while we update the results here soon.

    I’m not sure if you got the menu overlapping the logo issue sorted but it is looking fine on my end.

    We tested the Advance Styling options it works fine if you deactivate all plugins.

    Normally Appearance > Edit CSS option is not there by default some plugin is adding that option and there is a lot of CSS that over rides the theme CSS. I think Jet Pack is causing the problem.

    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Cheers!
    Vinay Kashyap

    • This reply was modified 8 years, 7 months ago by Vinay.

    Hi!

    Sorry for the delay.
    We are working on your ticket please wait while we update the results here soon.

    As per your request we have hidden the “Add to basket” button on all products except for the “bespoke range” category.

    We have added the following CSS in Quick CSS under Enfold > General Styling

    
    /* hide Add to cart except for bespoke range category */
    .product_cat-bespoke-range .single_add_to_cart_button {
      display: block !important;
    }
    
    .single_add_to_cart_button {
      display: none!important;
    }

    Regards,
    Vinay Kashyap

    • This reply was modified 8 years, 7 months ago by Vinay.
    in reply to: Move Add to Cart to top of sidebar #599469

    Hey!

    Please add the following code in Enfold > General Styling > Quick CSS

    .woocommerce.add-to-cart {
        position: absolute;
        top: 20px;
    }
    
    .av-single-event-meta-bar-inner {
        padding-top: 90px!important;
    }

    It should look similar to the screenshot

    Cheers!
    Vinay Kashyap

    Hey!

    We recommend youtube. It allows you to fully customize the player.

    https://developers.google.com/youtube/youtube_player_demo

    There are some online tool which you can use as well http://www.vtubetools.com/

    http://stackoverflow.com/questions/8564712/removing-the-play-on-youtube-overlay-on-embeded-videos

    Best regards,
    Vinay Kashyap

    in reply to: exclude specific sections on mobile devices #599448

    Hey!

    Hey this is something really simple we have created an example page here which works perfectly fine! Just resize the page to see content appear and disappear. then look at the backend how it is setup as explained to you in this post earlier.

    See what classes are added in the backend.

    First section is visible in all device
    Second section is visible in desktop only
    Third section is visible in mobile only

    Best regards,
    Vinay Kashyap

    in reply to: Fullscreen slider not showing images #599444

    Hey!

    Glad it worked for you :)

    Please feel free to let us know if you have any questions.

    Thank you for using Enfold!

    Cheers!
    Vinay Kashyap

    in reply to: portfolio list page / border #599442

    Hi clairemartindigital!

    Please delete the border color value from Enfold > General styling > Logo area > Border color

    Regards,
    Vinay Kashyap

    in reply to: black 1px outline #599436

    Hey!

    We have answered your ticket linked in this post but please avoid linking tickets in tickets it will take more time for all of us as we try to answer all the tickets as soon as possible :)

    Regards,
    Vinay Kashyap

    in reply to: code for custom css class for color section #599433

    Hey diefleischerei!

    It is already 280px height but the height of the content is more than 280px so the section is forced to stretch.

    To reduce the height or the form please use the below css in quick css

    .bld-el-input .bld-table-cont {
        height: 38px!important;
        font-size: 30px!important;
        line-height: 24!important;
        padding: 0px!important;
    }
    
    .snp-pop-325 .bld-step-1-el-1 .bld-el {
        font-size: 20px!important;
        padding: 10px!important;
    }
    
    .snp-pop-325 .bld-step-1-el-1 {
        height: auto!important;
    }

    Cheers!
    Vinay Kashyap

    in reply to: Seeking version 3.0.8 #599373

    Hi!

    Here you go (please find the link in private.)
    Let us know after you download the file so we can remove the copy from dropbox.

    Best regards,
    Vinay Kashyap

    in reply to: Contact Forms Do Not Work #599371

    Hi!

    Glad it worked fine for you! The email messages do not get stored in WP database. The message just get pushed from WP to the email server which then push the mail to your email storage or inbox :)

    Cheers!
    Vinay Kashyap

    in reply to: logo gone in facebook #599363

    Hi rikv!

    Just like good index your content facebook opengraph index some content you can debug it here

    https://developers.facebook.com/tools/debug/og/object?q=https%3A%2F%2Fwww.discovideo.be%2F

    Please check this link for more info http://www.wpbeginner.com/wp-themes/how-to-add-facebook-open-graph-meta-data-in-wordpress-themes/

    You can also use plugins like https://wordpress.org/plugins/search.php?q=open+graph

    Cheers!
    Vinay Kashyap

    in reply to: How to show the "scroll to top" button on mobile only? #599360

    Hey!

    Glad we could help and thank you for the kind words :)

    We really appreciate it if you rate our theme on themeforest!

    Best regards,
    Vinay Kashyap

    in reply to: Enfold Text transform #599358

    Hey Geoffdoyle!

    Text transform is not related to the above code. Are you trying custom CSS to target h1 and h2?

    Please can use the below css in Enfold > General Styling > Quick CSS

    
    h1, h2 {
    text-transform:none!important;
    }

    If the above dont work for you please provide a link to the site where we can inspect the element in question.

    Best regards,
    Vinay Kashyap

    in reply to: Gradient color in bar over header #599356

    Hey ping-pong!

    We cannot see the screenshot you uploaded.

    Please use the below css in Quick CSS

    add !important before ; to the gradient property.

    #header {
    background: -moz-linear-gradient(top,  #fefcea 0%, #f1da36 100%)!important; /* FF3.6-15 */
    background: -webkit-linear-gradient(top,  #fefcea 0%,#f1da36 100%)!important; /* Chrome10-25,Safari5.1-6 */
    background: linear-gradient(to bottom,  #fefcea 0%,#f1da36 100%)!important; /* W3C, IE10+, FF16+, Chrome26+, Opera12+, Safari7+ */
    filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#fefcea', endColorstr='#f1da36',GradientType=0 )!important; /* IE6-9 */
    }

    If the above don’t work for you please upload the screenshot to dropbox and share the link here.

    Regards,
    Vinay Kashyap

    in reply to: Space At Top of Site #599353

    Hi!

    We recommend using a child theme so all your customisation wont get lost when you update the theme :)

    You can add the following code in Enfold/header.php file after the </head>

    If you do not want to use a child theme please go to Enfold theme options > Google Analytics Tracking Code and paste your code there.

    Cheers!
    Vinay Kashyap

    in reply to: Show menu on website #599350

    Hey!

    Glad we could help you with this. we really appreciate if you rate our theme on themeforest :)
    Please feel free to get in touch with us if you have any questions.

    Thank you for using Enfold :)

    Regards,
    Vinay Kashyap

    in reply to: Fullscreen slider not showing images #599348

    Hey!

    We need access to your site to check the issue please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay Kashyap

    in reply to: Switch off Page Titles for just Blog Posts #599346

    Hi!

    Please use the below CSS in Enfold > General Styling > Quick CSS

    .single  .main-title.entry-title {
    display: none !important;
    }

    Best regards,
    Vinay Kashyap

    in reply to: Just a quick one #599342

    Hi Allegrif!

    Please use the below CSS in Enfold > General Styling > Quick CSS

    .content  {
        padding-top: 0px!important;
        padding-bottom: 0px!important;
    }

    Regards,
    Vinay Kashyap

    in reply to: Remove video outline when playing #599339

    Hi!

    Please try the below CSS in Quick CSS

    video, .avia-video *, *:focus {
      outline: 0!important;
      outline: none!important;
      outline-width: 0;
     -webkit-tap-highlight-color: rgba(0,0,0,0)!important;
     }
    

    Best regards,
    Vinay Kashyap

    in reply to: HTML, CSS & JavaScript – What am I missing? #599337

    Hey!

    It is possible to use the html in php page but that will leave you with static site. To add the tabs to wordpress backend it is a bit more complicated.

    However if you like to add html

    Try the following links

    https://codex.wordpress.org/Creating_a_Static_Front_Page

    NOTE: It need not be front page can be any page.

    Best regards,
    Vinay Kashyap

    in reply to: Special Heading custom #599334

    Hi tlchase!

    We cannot see any special heading element on the link provided. Please share the link where we can inspect the element in question.

    You can try the below css in Enfold > General Styling > Quick CSS

    .home_special_heading_top .av-special-heading-tag{
    color: #000 !important;
    }

    Best regards,
    Vinay Kashyap

    in reply to: ERROR: Template is missing. #599330

    Hi!

    When you edit the child theme styles the header info should be there in the styles.css that is how wordpress work. When you remove the child theme info it breaks the theme.

    We added the below info to the child theme styles.css

    
    /*
    Theme Name: Enfold Child
    Description: A <a href='http://codex.wordpress.org/Child_Themes'>Child Theme</a> for the Enfold WordPress Theme. If you plan to do a lot of file modifications we recommend to use this Theme instead of the original Theme. Updating wil be much easier then.
    Version: 1.0
    Author: Kriesi
    Author URI: http://kriesi.at
    Template: enfold
    */
    
    

    Cheers!
    Vinay Kashyap

    in reply to: Meet the team – random #599327

    Hi javiadas!

    Currently it is not possible. Please feel free to request such feature here – https://kriesi.at/support/enfold-feature-requests/

    you can do it using jQuery it requires a lot of custom coding and time we recommend you hire a freelancer.

    Cheers!
    Vinay Kashyap

    in reply to: Seeking version 3.0.8 #599326

    Hi CDuyvis!

    hi thank you for the kind words. but there is no way in wordpress to know which files were manually edited. most of your edits will be in functions.php and shortcodes.js and some .php files.

    However you can keep a backup of the site and create a new install for the new version with child theme and import the changes made from old one to new one.

    Please feel free to check out kriesi.at/documentation/enfold/using-a-child-theme/

    Cheers!
    Vinay Kashyap

    • This reply was modified 8 years, 7 months ago by Vinay.
    in reply to: How to show the "scroll to top" button on mobile only? #599313

    Hey!

    The login credentials you’ve provided do not work please send us working login credentials with user role as ‘administrator’ to resolve the issue.

    However the below code has been tested on our installation and it works perfect! It will enable the scroll to top link only on the mobile screens and disable on tablets and desktops.

    Before adding this code please remove all related codes added earlier so there is no conflict.

    
    @media only screen and (min-width: 769px) {
    #scroll-top-link { display: none !important; }}
    
    @media only screen and (max-width: 768px) {
    #scroll-top-link { display: block !important; }}

    If you still have any issues please send us working login credentials :)

    Best regards,
    Vinay Kashyap

    Hi!

    Yes I too think it’s a nice idea… If enfold users are able to copy the page shortcodes online. Please feel free to request such feature here – https://kriesi.at/support/enfold-feature-requests/

    Best regards,
    Vinay Kashyap

    in reply to: Video Autoplay #598893

    Hi albertobarch!

    Please use the youtube video parameter Example http://www.youtube.com/embed/JW5meKfy3fY?autoplay=1

    More info here https://developers.google.com/youtube/player_parameters

    Regards,
    Vinay Kashyap

    in reply to: Color section video background mobile question #598892

    Hi goldengate415!

    Please share the link to your page where we can inspect the element in question. We may also need access to see the elements in backend please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay Kashyap

Viewing 30 posts - 8,821 through 8,850 (of 10,428 total)