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Viewing 30 posts - 8,641 through 8,670 (of 10,428 total)
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  • in reply to: Black Transparent Background for Text #604916

    Hi!

    Glad we could help :)

    Regards,
    Vinay

    in reply to: Animation at Portfolio page load #604912

    Hey KK!

    The only animation option available is in the advance layout builder edit options.

    We recommend adding custom CSS in quick css unless you are using a child theme you can add it in Appearance > Editor > style.css.

    If you have any questions please feel free to contact us.

    Regards,
    Vinay

    in reply to: image with hotspots – a few issues #604696

    Hey!

    It supports both video and images in lightbox please refresh the page to check the updated version with 4 hotspots.

    Regards,
    Vinay

    in reply to: Pricing Table with tabs #604688

    Hey!

    Glad we could help.

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Contact form on top of the fullscreen slider #604655

    Hi!

    Please check the link in private.

    The below css was added to Enfold > General Styling > Quick CSS

    /* Contact form over slider */
    #custom-form {
    position: absolute !important;
    padding-top:10%;
    top: 0;
    left: 0;
    z-index:99999!important;
    }

    Best regards,
    Vinay

    in reply to: image with hotspots – a few issues #604616

    Hey!

    We have setup a demo page please find the link in private. We recommend #3 setup to open media files in a lightbox.

    Regards,
    Vinay

    in reply to: Boxed Header on One Page #604330

    Hi Tracy!

    Please use the below code and adjust the max-width to suit your design or change max width to 70%; You need to add the page id class before the header to target specific pages.

    #header {
        max-width: 1024px;
        left: 50%;
        transform: translateX(-50%);
    }

    Regards,
    Vinay

    • This reply was modified 8 years, 7 months ago by Vinay.
    in reply to: Color Section background Video isn't full width on load #604304

    Hi Visage!

    Please follow the step by step video tutorial that will help you setup a color section wtih fullscreen video
    background https://vimeo.com/86284134

    Regards,
    Vinay

    in reply to: Woocommerce Product Grid random #604288

    Hey alicante15!

    The shortcode you posted is correct and it works on our installation.

    [av_productgrid categories='25,34,32,33,26,23,24' columns='4' items='40' offset='0' sort='rand' paginate='yes']
    
    

    Please enable debug mode for layout builder elements and paste the shortcode in default editor and update the page.

    Cheers!
    Vinay

    in reply to: Saved changes won't stay #604271

    Hey!

    As mentioned the revisions on the demo pages is not getting saved on your installation.

    After enabling the debug mode

    We created a new page and checked for the issue and the revisions works fine and you can edit the content (Link in private)

    I believe it is due to folder permission please check and update the folder permission on FTP http://codex.wordpress.org/Changing_File_Permissions#Using_an_FTP_Client

    Regards,
    Vinay

    • This reply was modified 8 years, 7 months ago by Vinay.
    in reply to: Saved changes won't stay #604251

    Hey!

    We are working on your ticket please wait while we update the results here soon.

    Best regards,
    Vinay

    in reply to: Removing padding between Color Sections #604246

    Hi larazier!

    If we are talking about the gap visible in the screenshot shared in private content. Most of the padding is coming from the content slider element.

    We have also setup an example page for you and shared the link in private content to remove padding between color sections please check the private content.

    Regards,
    Vinay

    in reply to: Help with iframe #604236

    Hi!

    We have setup a private test page link in private content.

    This setup is tested on our installation and it opens the external links in lightbox correctly however on your site it is just showing a empty lightbox.

    We need to check if it is due to a conflict with a 3rd party plugin.
    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Cheers!
    Vinay

    in reply to: Changing the size and position of the logo, shrinking #603906

    Hi!

    The below CSS should get the logo height changed.

    .logo img {
      min-height: 80px;
      top: -30px;
    }

    To make the other changes as mentioned we need to take a closer look at the header setup in backend please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Regards,
    Vinay

    in reply to: Https issue #603900

    Hey!

    Sorry for the late reply.

    We checked the basic settings and everything seem to look good to me. Please follow the steps provided in this link https://css-tricks.com/moving-to-https-on-wordpress/ if you still have any issues would be nice to hear what your hosting provider has to say about this?

    Regards,
    Vinay

    • This reply was modified 8 years, 7 months ago by Vinay.

    Hi Daniel!

    We tested on our installation and the duplicating works fine and all content inside the slider show correctly.

    When you click on Layer Slider on the left do you see “You have version 5.6.3 installed” ?

    We need to take a closer look at the save styles issue please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Regards,
    Vinay

    in reply to: Issues with reducing header on iPad #603898

    Hey!

    This issue is happening in tablets while viewing in landscape mode… with resolution approx 1204px wide some media queries need to be adjusted to the same width and we need to look at the css. The login credentials you’ve provided do not work please send us working login credentials with user role as ‘administrator’ and permission to disable all plugins and add css if necessary to resolve the issue.

    Cheers!
    Vinay

    in reply to: IE 11 Form submit button display #603895

    Hi!

    This is a 3rd party plugin issue and normally we do not support 3rd party issues but we are more than happy to help you resolve this since it is a quick one for us and you don’t have to go to different support forums.

    The below css is causing the issue

    .gf_browser_ie.gform_wrapper .gform_footer input.button {
        padding: .188em;
    }

    If you have added this please remove it to fix the issue if you have not added it please add the below css in Enfold > General Styling > Quick CSS

    
    /* IE Form Button Fix*/
    .gf_browser_ie.gform_wrapper .gform_footer input.button {
        padding: auto!important;
    }
    

    Regards,
    Vinay

    in reply to: Help with iframe #603893

    Hey!

    Please change the link for the client login button to the one below add “?iframe=true” to the end of a link to open it in lightbox.

    
    https://www08.8f7.com/4DACTION/WebShowMenu?iframe=true
    

    Cheers!
    Vinay

    in reply to: column layouts #603891

    Hey!

    Not sure if you found an alternative for this. If you are trying to align the gaps similar to the mockup you need to apply padding to grids.

    Please try the below CSS in Enfold > General Styling > Quick CSS

    #top .no_margin.av_two_fifth {   
     padding-left: 3.5vw!important;
    }

    Please let us know if you need any help.

    Best regards,
    Vinay

    in reply to: 3.5 – Background Image – Scale to Fit #603889

    Hi!

    1. I already posted a link and credentials
    The credentials do not work. Please provide working credentials so we can have a closer look.

    2. Border styling has no impact on this issue
    The credentials do not work. Please provide working credentials so we can have a closer look.

    3. Setting background to Cover fills the White space – HOWEVER-
    The browser handles cover images to fit vertical and horizontal without any pages and scales the image if it is small or big.

    4. This still does not solve the image getting cropped
    The browser scales the image to fit entire width and height in the process the browser scales it down or up depending on the view port size.

    Where as Fit to scale will fit the entire image but not the view post so you will find some white space if the image is not proportional to the area you like to to be a background.

    In both cases there are browser limitations and at some point you have to make a decision which one suit your needs.

    Here is a good example to show you what i mean
    https://davidwalsh.name/demo/background-size.html

    https://developer.mozilla.org/en-US/docs/Web/CSS/CSS_Background_and_Borders/Scaling_background_images

    you can find more info here http://blog.vjeux.com/2013/image/css-container-and-cover.html

    Best regards,
    Vinay

    • This reply was modified 8 years, 7 months ago by Vinay.
    in reply to: full screen slider & full width easy slider saving issue #603888

    Hi!

    We checked for the issue but did not find anything wrong just in case if you like to have a look at it we have setup a private test page ( Link in private ) everything seem to work fine.

    Best regards,
    Vinay

    in reply to: Formidable Pro #603887

    Hi!

    We checked for the video issue like you mentioned it did not load on the mobile device (an android one).. If you have set it up as a color section background video and using a heading rotator it should work on the mobile devices too… we need to take a closer look at the setup please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay

    Hi gfxdesignstudio!

    We are unable to view the frontend of the site as there seem to be another password required to view the page. Screenshot is in private and share the required info please so we can take a closer look.

    Cheers!
    Vinay

    in reply to: Include buttons to Easy Slider framed text field #603879

    Hi MulderMind!

    Please remove the CSS and use the below shortcode for the button in the caption area

    
    [av_button label='Click me' link='manually,http://' link_target='' size='small' position='left' icon_select='yes' icon='ue800' font='entypo-fontello' color='theme-color' custom_bg='#444444' custom_font='#ffffff' custom_class='']

    To View the shortcodes please enable debug mode for the advance layout builder elements http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Best regards,
    Vinay

    in reply to: Menu Item Problems #603873

    Hey Jasmer!

    We have added the below CSS in Enfold > General Styling > Quick CSS

    /* menu hover color*/
    
    .header_color .main_menu ul:first-child > li a:hover, #top #wrap_all .av-main-nav ul > li:hover > a .avia-menu-text{
      color: #000!important;
    }

    Regards,
    Vinay

    in reply to: HTML, CSS & JavaScript – What am I missing? #603872

    Hi!


    @pako69
    we really appreciate your help!


    @rlogan2334
    we understand your position… This is out of our support scope and the best we can do in this situation is to point you to some helpful resources. The learning curve is something that test every one and you just need to keep trying to learn what you want :)

    This is an old link but it will give you a fair idea how it is done
    https://www.smashingmagazine.com/2011/10/create-tabs-wordpress-settings-pages/

    There are many other tutorials which you might find it easy you can find it on google and also search on sites like https://stackoverflow.com

    Best regards,
    Vinay

    • This reply was modified 8 years, 7 months ago by Vinay.

    Hey!

    Did you get this sorted out? We don’t see much difference other than the example link is using a full width layout… should you need any help on this please feel free to get in touch with us.

    Regards,
    Vinay

    in reply to: HOVER OPTIONS ON EASY SLIDER #603870

    Hey CampFigtree!

    It’s not clear because the easy slider don’t have green circle with arrow but on hover i think you are talking about the image overlay tho..

    But if youa re refering to the green circle when you hover over a linked image

    please check the link below to remove the overlay

    If the above is not correct please send a screenshot or link to the page where we can inspect the element.

    Best regards,
    Vinay

    Hey CatherineCBrand!

    To make the portfolio grid items collapse at 650px width please use the below css in Enfold > General Styling > Quick CSS

    @media only screen and (max-width: 650px) {
    .responsive #top #wrap_all .grid-sort-container .grid-entry {
        clear: both!important;
        width: 100%!important;
        left: auto!important;
    }}

    Cheers!
    Vinay

Viewing 30 posts - 8,641 through 8,670 (of 10,428 total)