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Viewing 30 posts - 8,551 through 8,580 (of 10,428 total)
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  • in reply to: Strange code appearing above logo #606611

    Hi Laureninthailand!

    It looks like an incomplete script is inserted somewhere in the theme.

    please check Enfold Options > Google Analytics Tracking Code (backup and remove all the code here and check)
    please check Enfold Options > General Styling > Quick CSS (backup and remove all the code here and check)

    Cheers!
    Vinay

    in reply to: Pinterest Share Button #606609

    Hi!

    It is one of the plugin you are using which is causing this issue
    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Best regards,
    Vinay

    in reply to: Small bar above the main menu #606604

    Hi!

    Glad we could help :)

    Best regards,
    Vinay

    in reply to: Way to show the Site Title and Tagline in the header #606599

    Hi!

    Please add your code to only functions.php

    To create a header widget please follow this tutorial

    You can then add text widget and put your text content in the widget area.

    Best regards,
    Vinay

    in reply to: Adblock Plus & Social Media Icons #606585

    Hi Arnaud!

    This is in the settings of adblock plus browser it will automatically disable the social network code.

    Please check https://adblockplus.org/tutorials#disablesocial It shows how to disable but you need to do the opposite of it to enable social icons in browser. if you still have issue please contact the ad block plus support as they know their plugin best :)

    Cheers!
    Vinay

    • This reply was modified 8 years, 7 months ago by Vinay.
    in reply to: Nested column behavior #606583

    Hi netman2002!

    You can add external CSS and JS to wordpress or enfold theme and use the bootstrap grid.

    But this will not be available in Advance layout builder options.

    Enfold has a grid system that already works great with the other elements customising this would not be recommended as it might cause unknown issues. If you still wish to give it a try you can check out Enfold > Css > Gris.css

    Regards,
    Vinay

    in reply to: Centralized contact form #606579

    Hi netman2002!

    If you are using the contact form element then yes you need to click on each form and update the email address to change it.

    To centralize this you need to use a plugin like CF7 which will give you a short code which you can then insert in a codeblock element on all pages and update the email address in one place in the plugin settings.

    The feature you requested is currently not possible. Please feel free to request such feature here – https://kriesi.at/support/enfold-feature-requests/ And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/

    Regards,
    Vinay

    in reply to: Small bar above the main menu #606575

    Hey Francesco!

    Please use the below css in Enfold > General Styling > Quick CSS

    @media only screen and (max-width: 769px) {
    #top #header_meta {
    background-color: #109bc5!important;
     }}

    Best regards,
    Vinay

    in reply to: Menu Item Problems #606571

    Hey!

    Glad we could help you!

    Thank you for using Enfold :)

    Cheers!
    Vinay

    in reply to: don't receive contact form 7 Attached file #606568

    Hey kouamx100!

    There are several issue this can be happening because of let us first figure out the problem

    1. Please check if the problem happens with default wordpress theme.

    2. You can search for solution on google there are several solution which has worked for some.

    Let us know if you are able to receive emails when you change the theme to default wordpress theme and also check in your spam folder in inbox. If you still cannot receive emails from default theme we would like to know what your hosting company has to say. Sometimes there is a limitation to the attachment size… please speak to the hosting company and let us know…

    Best regards,
    Vinay

    in reply to: Programatically toggle the acordion #606556

    Hey!

    Right click and view the source of the according tab you can view 2 ID’s

    data-fake-id=”#toggle-id-24″

    and

    id=”toggle-id-34-container”

    Take the one that say’s ID and link it to the end of the according link as mentioned below and it will automatically open and scroll to the link. Please check private content for the link…

    Sorry my bad the above works only when the according is already open.

    When the according is closed it won’t have the active class and the content won’t be visible to the browser to scroll to the correct position.

    To achieve this you need a lot of custom jQuery which will do the following

    1. Check the #ID’s on every link that is clicked
    2. Check if #ID exist in according tabs
    3. Scroll to position and trigger a click on parent tab of the #ID

    This may look simple but you need a lot of customisation and it takes a lot of time to achieve this we recommend to hire a freelancer to do this job.

    We couldn’t find any issues with hotspot tooltip open on click.

    Best regards,
    Vinay

    • This reply was modified 8 years, 7 months ago by Vinay.

    Hi!

    100% Positive the footer widgets are visible on all browser without logged in. Please clear your cache and check on other system or ask a buddy who is using a different system if you can…

    Cheers!
    Vinay

    • This reply was modified 8 years, 7 months ago by Vinay.
    in reply to: Importing didnt work #606535

    Hey!

    The construction demo import did not work on your installation but works fine on out installation and many other sites that are using enfold i suspect some write permission or hosting settings is different on your site.

    Anyways we imported the construction demo pages as XML data please login to admin and go to pages to view them.

    Best regards,
    Vinay

    in reply to: Control selfhosted background video #606532

    Hey!

    If you rightclick and view source in the below code youc an see the id=”player_64_1067842201_1741576568″

      <video class="avia_video" controls id="player_64_1067842201_1741576568">
                            <source src="http://www.change-agents.nl/wp-content/uploads/2016/03/changeagents9.mp4" type="video/mp4" />
                        </video>

    Best regards,
    Vinay

    in reply to: Space above Table #606529

    Hi!

    I do not see where is the inconsistency you mentioned but the below css is what controls the table margins on top and bottom

    div .avia-table {
        margin: 30px 0!important;
    }
    

    Please feel free to adjust the 30px as required by your design :)

    Cheers!
    Vinay

    in reply to: Close Ajax #606525

    Hey!

    We are working on your ticket please wait while we update the results here soon. I think the user you have created has some permission issue as we are not able to create any new pages or add the code.

    Anyways to close an ajax portfolio item when you click outside the portfolio item please use the below code in functions.php and use the portfolio items as usual this will work…

    
    //closeAjaxPortfolio
     
    function closeAjaxPortfolio(){
    ?>
    <script>
         
        jQuery(document).on('click', function(event) {
            if (!jQuery(event.target).closest('.isotope-item').length) {
                jQuery('.avia_close').trigger('click'); 
            }
        });
     
    </script>
    <?php
    }
    add_action('wp_head', 'closeAjaxPortfolio');

    Cheers!
    Vinay

    • This reply was modified 8 years, 7 months ago by Vinay.
    in reply to: Space above Table #606519

    Hey webdesign!

    There could be several issue affecting the spacing please provide the link to the page where we can inspect the element in question(inconsistency in spacing ).

    Normally there is no inconsistency but if you are using any custom css we can help you figure out what is causing the issue and may be provide you with custom css to fix it.

    Regards,
    Vinay

    in reply to: single author big preview pic #606512

    Hi!

    Yes it is possible to display the blog post next to each other please use the blog post element in the advanced layout builder and select the grid layout and number of post as 3 as shown in the below screenshot.

    Best regards,
    Vinay

    in reply to: Front Page Not Working #606493

    Hi!

    We have replied to you on https://kriesi.at/support/topic/footer-widgets-not-showing-on-front-page-will-show-if-logged-into-website/#post-606490

    Let us know if we can close this ticket since we are helping you on the above mentioned ticket.

    Cheers!
    Vinay

    Hey!

    Yes it is in chrome IE and FF browser without loggedin.

    Do you have another ticket open for same issue ? https://kriesi.at/support/topic/front-page-not-working/ If so let us know which ticket you like us to help you since multiple tickets on same issue is a lot of work for all of us we like to close of them as they are for the same issue. and it is easy for us to concentrate on helping on one ticket.

    Regards,
    Vinay

    in reply to: multiple masonry portfolios per page #606483

    Hey!

    You can add multiple portfolio grids or masonry gallery and the pagination will appear automatically if you have the options set in the edit options.

    Best regards,
    Vinay

    Hi!

    The footer on the frontpage is looking same as the other pages, did you get this sorted?

    please check screenshot to see what i see on the frontpage… please clear cache and check again… if you still have any issue please feel free to get in touch with us.

    Regards,
    Vinay

    in reply to: Grid Row 80% screen height #606459

    Hi mrlreynolds!

    Sure you can… Add a custom #ID to the grid row and the below css in enfold > General Styling > Quick CSS

    #eightyp {
    height:100%;
    max-height:80vh;
    }

    Regards,
    Vinay

    in reply to: Error after latest Enfold Update #606457

    Hi!

    Glad replacing the theme files got rid of the corrupt files. We have put together some info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Regards,
    Vinay

    in reply to: Size of Social Icon on the footer socket #606456

    Hi!

    Glad we could help :) We have put together some info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Regards,
    Vinay

    in reply to: Anchor not aligning with color section #606454

    Hi ewingmh!

    Making changes to the header height or adding margin and paddings will affect the scroll position. Please remove the CSS
    #header_main .container { height: 0px;}

    Instead you can use

    #header_main .logo, .logo a { 
    display:none!important;
    }

    If the above don’t work please share the link where we can inspect the element so we can provide you with alternate CSS to hide the logo.

    Best regards,
    Vinay

    • This reply was modified 8 years, 7 months ago by Vinay.
    in reply to: Some Modules Not Showing #606043

    Hi gruppmarketing!

    You are getting a js error in console. We checked if there are any plugin conflicts but it looks like it is a brand new install and do not have any plugins other than woocommerce.

    We recommend download a fresh copy from themeforest and re-install the theme Via FTP

    kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Regards,
    Vinay

    in reply to: Linking to Media Library #606038

    Hey!

    The “Add Media” button is visible for the default wordpress editor. It is not a part of Advance layout builder.

    If you like to access add media button while using ALB then use a little just drop the image element and click on it you will be take to the media library in ALB :)

    Hope this helps… thank you for using Enfold :)

    Cheers!
    Vinay

    in reply to: Blog post & Magazine #606033

    Hey Charlotte!

    At the moment it is not possible to link the blog content to the height of the magazine element. . Please feel free to request such feature here – https://kriesi.at/support/enfold-feature-requests/ And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/

    Regards,
    Vinay

    in reply to: Widget Twitter #606018

    Hi!

    We tested your twitter widget code in our installation and it did not work.

    Login to your twitter account and then click here https://twitter.com/settings/widgets/

    Create a new widget and copy the working code from the twitter site and paste it in a code block on enfold.

    Other ways to create a twitter widget is by going to Appearance > Widgets > Twitter

    Regards,
    Vinay

Viewing 30 posts - 8,551 through 8,580 (of 10,428 total)