Forum Replies Created

Viewing 30 posts - 8,131 through 8,160 (of 10,428 total)
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  • in reply to: removing background image from colour section for mobile #614685

    Hi!

    The code works fine please hard reload the site and review the homepage. To do a hard refresh… First press F12 to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.

    Cheers!
    Vinay

    Hi!

    haha sometimes it is the small things that miss our eyes. Glad you found it :)

    Checked your site on my phone and is looking great now!

    Best regards,
    Vinay

    in reply to: color section backgroung #614646

    Hi michaelhalims!

    Please try the different background options available in the colorsection.

    Regards,
    Vinay

    in reply to: Homepage Slideshow Not Working #614643

    Hi jbenes!

    We checked for the issue but it looks like the theme is not updated properly and there are still some js errors in console. If you are not using a child theme please backup any custom changes you may have added to the theme and download the enfold latest version 3.5.2 from themeforest and update the theme manually via FTP following the steps provided here http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

    Best regards,
    Vinay

    in reply to: Blog Pagination Not Working #614637

    Hi!

    Glad it’s sorted and thank you for letting us know :)

    Regards,
    Vinay

    in reply to: removing background image from colour section for mobile #614635

    Hey!

    The code is tested on our installation and it should work for you too… We would like to take a closer look please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay

    in reply to: Mail plugin color/ options #614631

    Hey!

    To change style on hover please try the below code

    .main_color .avia-mailchimp-form input[type='submit']:hover {
    /* Your styles here */
    
    }

    It’s going to take a lot of time and custom styling to add the labels inside the input box we recommend hiring a freelancer to do this job.

    Regards,
    Vinay

    • This reply was modified 9 years, 2 months ago by Vinay.
    in reply to: Fullwidth easy slier and Google maps not working #614629

    Hi digital-handyman!

    The site looks good on my end please see screenshot attached. Try to hard reload and empty browser cache and review the site again.
    To do a hard refresh… First press F12 to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.

    Cheers!
    Vinay

    in reply to: WordPress 4.5 update and Enfold update #614628

    Hi!

    Let us work one site at a time to avoid confusion.

    In the site you just re-install wordpress go to Appearance > Themes > Activate Enfold or child theme if you are using one.

    We would like to take a closer look at it please create a new ticket and provide us a temporary user with ‘administrator’ role and share in private content (Create a new ticket as it can be seen by person who started this thread) with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Cheers!
    Vinay

    in reply to: Bug: Admin Portfolio menu not showing up to the left #614625

    Hi!

    Please open a new ticket and provide us the admin login details as it can be seen by mods and the person who created this ticket. please provide exact link to the pages where we can see the issue or a screenshot of it for a faster response.

    Best regards,
    Vinay

    in reply to: Video Slider Missing / Animations & Parallax too #614622

    Hi OpenFutureMedia!

    The site looks good on my end please see screenshot attached. Try to hard reload and empty browser cache and review the site again.
    To do a hard refresh… First press F12 to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.

    Regards,
    Vinay

    • This reply was modified 9 years, 2 months ago by Vinay.
    in reply to: Enfold Contact Form is not working #614620

    Hi!

    As far as i know contact forms do not work on localhost because by default it lacks a functioning mail server. You will need to make sure you have a functioning mail server setup first. Local installs on MAMP, WAMP, XAMPP etc. don’t have this capability.

    Cheers!
    Vinay

    in reply to: WordPress 4.5 update and Enfold update #614609

    Hi!

    Yes you can go ahead and re-install wordpress from dashboard > update > re-install wordpress and update the theme later.

    You may already know this the theme can be updated from Enfold > Theme Updates

    Another way to do it is via FTP please check this link kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Please feel free to let us know if you have more questions.

    Best regards,
    Vinay

    Hey!

    Please add the below code in functions.php

    function modify_jquery() {
    if (!is_admin()) {
    	wp_deregister_script('jquery');
    	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
    	wp_enqueue_script('jquery');
    }
    }
    add_action('init', 'modify_jquery');
    

    If you still have issues please check for a plugin conflict

    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    If that don’t resolve the issue we would like to take a closer look go ahead and create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay

    in reply to: Gallery border width and colors #614595

    Hi!

    Sorry for the delay but there is no reason to feel that way as we answer all tickets with same priority. It’s just that some issues need more time to resolve and some issues can be resolved easily and quickly.

    Please use the below CSS in Quick CSS.

    .main_color .avia-gallery-big, .main_color .avia-gallery img {
    	background-color:rgba(190, 32, 45, 1)!important;
    	border:none!important;
    }

    Best regards,
    Vinay

    • This reply was modified 9 years, 2 months ago by Vinay.
    in reply to: Tried using avia.js fix but it did not work #614572

    Hey!

    Glad the update has resolved the issue. FYI we have put together some useful info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Regards,
    Vinay

    in reply to: removing background image from colour section for mobile #614567

    Hey pd8888!

    Please try the below CSS in quick CSS

    @media only screen and (max-width: 768px) {
    #top #av_section_1.avia-section {
    background-image:none!important;	
    }}

    Best regards,
    Vinay

    in reply to: URGENT – Problems after wordpress 4.5 update #614565

    Hey!


    @it-is
    glad it worked for you.


    @RSTAC
    Please open a new ticket and provide the link to your site so we can have a look at it.

    Cheers!
    Vinay

    Hi!


    @chasedesignsinc
    Your theme is not updated correctly. we have added a fix in functions.php

    
    function modify_jquery() {
    if (!is_admin()) {
    	wp_deregister_script('jquery');
    	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
    	wp_enqueue_script('jquery');
    }
    }
    add_action('init', 'modify_jquery');
    


    @mc_jones
    Your site looks and works fine on my end please refresh the cache. To do a hard refresh… First press F12 to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.


    @icvdm
    replacing the files should work for you.

    Cheers!
    Vinay

    Hi!

    The site looks good on my end please see screenshot attached. Try to hard reload and empty browser cache and review the site again.
    To do a hard refresh… First press F12 to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.

    Cheers!
    Vinay

    Hi!


    @la_tripping
    thank you for sharing the tip. We are glad your site is up again :)

    Regards,
    Vinay

    in reply to: website not displaying correct after updates #614555

    Hey!


    @beriaphotography
    Your site looks good on my end please refresh the browser cache. To do a hard refresh… First press F12 to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.


    @BC-Clients
    glad we could help!

    Regards,
    Vinay

    in reply to: WordPress 4.5 after enfold/js/avia.js update #614553

    Hi!

    Glad we could help :) We have put together some useful info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Cheers!
    Vinay

    in reply to: Remove image overlay #614552

    Hi!

    Thank you for the kind words. We really appreciate if you rate our theme on themeforest :)

    Thank you for using Enfold :)

    Cheers!
    Vinay

    in reply to: Full screen slider not working #614182

    Hi!


    @georgecornelius
    Please add the below code in functions.php

    function modify_jquery() {
    if (!is_admin()) {
    	wp_deregister_script('jquery');
    	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
    	wp_enqueue_script('jquery');
    }
    }
    add_action('init', 'modify_jquery');

    You are probably using an old version of the theme. We have released an enfold update to match the changes made in the latest version of wordpress 4.5
    If you are not using a child theme please backup any custom changes you may have added to the theme and update enfold to latest version 3.5.2 make sure you have the correct API key from themeforest.
    If you are not able to view the update option in wordpress dashboard. Please update the theme manually via FTP following the steps provided here http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
    Once you have updated to the latest version you can remove the above code from functions.php

    Best regards,
    Vinay

    in reply to: Some Enfold content not loading on live page #614179

    Hi!

    Add the below code in functions.php as a temp fix

    function modify_jquery() {
    if (!is_admin()) {
    	wp_deregister_script('jquery');
    	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
    	wp_enqueue_script('jquery');
    }
    }
    add_action('init', 'modify_jquery');
    

    Your theme is not updated yet. If you are not using a child theme please backup any custom changes you may have added to the theme and update enfold to latest version 3.5.2 make sure you have the correct API key from themeforest.

    If you are not able to view the update option in wordpress dashboard. Please update the theme manually via FTP following the steps provided here http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

    Once you have updated to the latest version you can remove the above code from functions.php

    Regards,
    Vinay

    in reply to: One page demo – Enfold restaurant #614174

    Hey michaelhalims!

    Please update the theme to the latest version 3.5.2 it should work fine :)

    If you still have any issue please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay

    • This reply was modified 9 years, 2 months ago by Vinay.
    in reply to: Enfold Theme breaks Soliloquy Slider #614173

    Hi xyzb!

    Please add the below code in functions.php

    // js fix for wp 4.5
    function modify_jquery() {
    if (!is_admin()) {
    	wp_deregister_script('jquery');
    	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
    	wp_enqueue_script('jquery');
    }
    }
    add_action('init', 'modify_jquery');

    You are probably using an old version of the theme. We have released an enfold update to match the changes made in the latest version of wordpress 4.5
    Please backup any custom changes you may have added to the theme if you are not using a child theme and update enfold to latest version 3.5.2 make sure you have the correct API key from themeforest.
    If you are not able to view the update option in wordpress dashboard. Please update the theme manually via FTP following the steps provided here http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

    Once you update the theme you can remove the above code from Editor > appearance > function.php

    Regards,
    Vinay

    in reply to: URGENT – full screen slider image missing #614165

    Hey connect4consulting!

    We have added the below code and fixed the site.

    // js fix for wp 4.5
    function modify_jquery() {
    if (!is_admin()) {
    	wp_deregister_script('jquery');
    	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
    	wp_enqueue_script('jquery');
    }
    }
    add_action('init', 'modify_jquery');

    You are using an old version of the theme. We have released an enfold update to match the changes made in the latest version of wordpress 4.5
    Please backup any custom changes you may have added to the theme if you are not using a child theme and update enfold to latest version 3.5.2 make sure you have the correct API key from themeforest.
    If you are not able to view the update option in wordpress dashboard. Please update the theme manually via FTP following the steps provided here http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

    Once you update the theme you can remove the above code from Editor > appearance > function.php

    Best regards,
    Vinay

    • This reply was modified 9 years, 2 months ago by Vinay.

    Hi!

    This is visible only on mobile browsers and on desktop it looks fine. This must be due to a custom css conflict. We will surely help you resolve this. Please move all the custom css you have added to the site to Enfold > general Styling > Quick CSS and create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay

Viewing 30 posts - 8,131 through 8,160 (of 10,428 total)