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Hey!
Glad we could help you out.
Thank you for the kind words :) and I have forwarded your message to Andy.Cheers!
VinayHey!
We checked for the issue and both the calendars works correctly please see the screenshot attached.
If this is not what you see on your end please refresh the browser cache and try again.
If the issue still exist please share a screenshot with us and info about the browser you are using so we can help you better.Cheers!
VinayHi!
We checked for the issue but it looks like the theme is not updated properly. Download the enfold latest version 3.5.3 from themeforest and update the theme manually via FTP following the steps provided here http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
Regards,
VinayApril 22, 2016 at 2:21 pm in reply to: updating WordPress to 4.5 version, Theme Options is missing #619964Hey!
We checked for the issue and found out that the theme options are not visible because of a conflict with a plugin.
To find the plugin in conflict please follow the below steps
1. Goto plugins page > Deactivate all active Plugins
2. Updated WordPress and Enfold to latest version if you have not.
3. Activate one plugin at a time… refresh the page and check for the issue.
4. Make sure the plugins are all updatedCheers!
VinayHey!
We are working on your ticket please wait while we update the results here soon.The FTP info provided above do not work please re-check and send us working FTP credentials with complete info.
Regards,
Vinay-
This reply was modified 9 years, 2 months ago by
Vinay.
April 22, 2016 at 2:08 pm in reply to: the 5 colums on desketop are only 1 on mobile devices #619943Hi endanight!
It’s not clear what you are trying to do? but let me try to understand… You are using 1/5 col and you son’t want them to collapse one below another in mobile is that correct? if not please let us know with and example link where we can see the issue or share a mockup of the issue so we can help you with it.
Regards,
VinayHi tileproducts!
I believe it is due to custom styles added in the child theme. Please remove the custom styles and check again. if you still have issue we might need temporary access to the backend. Please share admin user and password details in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.
Best regards,
VinayHi!
Glad you found a work around :)
Please feel free to get in touch if you have any questions.Best regards,
VinayHey!
Please try the below code in Quick CSS
.html_header_sidebar .logo { max-width: 200px; }
Cheers!
VinayHi!
Glad you found a work around! Should you have any issues please feel free to get in touch with us.
Regards,
VinayApril 22, 2016 at 11:05 am in reply to: float menu to the left and have a phone number to the right #619748Hi!
Please add the below CSS to Quick CSS
.responsive .container.av-logo-container { max-width: 1250px; } .logo { width: 220px !important; } .main_menu { right: auto!important; left: 250px!important; }
Cheers!
VinayHey ryanqb!
The site looks good on my end and is loading fine without any errors . Try to hard reload and empty browser cache and review the site again.
To do a hard refresh… First press Ctrl + Shift + i to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.
Best regards,
VinayHey!
please check the steps provided in this link to resolve the menu overlaping issue in tablets
Cheers!
VinayHi!
Please add the below code in functions.php to resolve the issue
function modify_jquery() { if (!is_admin()) { wp_deregister_script('jquery'); wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js'); wp_enqueue_script('jquery'); } } add_action('init', 'modify_jquery');
If you are not using a child theme please backup any custom changes you may have added to the theme and update enfold to latest version 3.5.3 make sure you have the correct API key from themeforest.
If you are not able to view the update option in wordpress dashboard. Please update the theme manually via FTP following the steps provided here http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
Once you have updated to the latest version you can remove the above code from functions.phpBest regards,
VinayApril 22, 2016 at 9:52 am in reply to: Problems after the update with the "contents elements" in the page #619672Hi!
Glad you found a workaround. Should you have any further questions please feel free to contact us.
Cheers!
VinayHi!
i think the cache is not cleared properly. We created a test page and everything works fine.. please check the screenshot and link in private content.
Best regards,
VinayHey!
Glad it’s sorted for you. We have put together some useful info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/
Cheers!
VinayHi!
@ivailo_georgiev I think the issue with your site is that the plugins script is loading before jQuery is fully loaded. To resolve this add the below script in functions.php to make sure jQuery loads before other plugin scripts.if (!is_admin()) add_action("wp_enqueue_scripts", "my_jquery_enqueue", 11); function my_jquery_enqueue() { wp_deregister_script('jquery'); wp_register_script('jquery', "http" . ($_SERVER['SERVER_PORT'] == 443 ? "s" : "") . "://ajax.googleapis.com/ajax/libs/jquery/1/jquery.js", false, null); wp_enqueue_script('jquery'); }
Please hard refresh and clear the cache before you review the site :)
@enfolium The site looks good on my end. Try to hard reload and empty browser cache and review the site again.
To do a hard refresh… First press Ctrl + Shift + i to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.
Cheers!
VinayApril 22, 2016 at 9:06 am in reply to: Advanced layout editor not working with plugin Polylang #619650Hi!
Glad you found a work around :) We have put together some useful info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/
Cheers!
VinayApril 22, 2016 at 9:02 am in reply to: Can't download updates through themeforest and wordpress – #619646Hi!
Please add the below code in functions.php to fix the issue
function modify_jquery() { if (!is_admin()) { wp_deregister_script('jquery'); wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js'); wp_enqueue_script('jquery'); } } add_action('init', 'modify_jquery');
If you cannot view the download option on themeforest please open a support ticket with themeforest as we have no control over it.
We have released an enfold update to match the changes made in the latest version of wordpress 4.5
If you are not using a child theme please backup any custom changes you may have added to the theme and update enfold to latest version 3.5.3 make sure you have the correct API key from themeforest.
If you are not able to view the update option in wordpress dashboard. Please update the theme manually via FTP following the steps provided here http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
Once you have updated to the latest version you can remove the above code from functions.phpRegards,
VinayHey!
Glad it worked for you :)
Thank you for using enfold. Should you have any questions in future please feel free to get in touch with us.
Best regards,
VinayHey!
The password don’t work but the site looks good on my end please see screenshot attached. Try to hard reload and empty browser cache and review the site again.
To do a hard refresh… First press Ctrl + Shift + i to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.
Regards,
VinayHi!
We cannot debug the code for you as it is going to take much time you might have to hire a freelancer to do this job. however we can suggest to you to use a plugin like https://wordpress.org/plugins/estimated-post-reading-time/
Best regards,
VinayHi Slawomir!
Not sure what you are referring to as print. But if it is the font size you like to increase in mobile and tablets please use the below css in Quick CSS under Enfold > General Styling
@media only screen and (max-width: 767px) { body { font-size: 18px!important; }}
Best regards,
VinayHi sgrobert!
The site looks good on my end please see screenshot attached. Try to hard reload and empty browser cache and review the site again.
To do a hard refresh… First press First press Ctrl + Shift + i to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.
Cheers!
VinayHey!
Please share the link to the page where we can inspect the element in question and help you resolve it :)
Cheers!
VinayHey!
We have fixed the problem for you by adding the below code in functions.php
Please hard refresh and review the site. To do a hard refresh… First press F12 to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.
function modify_jquery() { if (!is_admin()) { wp_deregister_script('jquery'); wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js'); wp_enqueue_script('jquery'); } } add_action('init', 'modify_jquery');
Best regards,
VinayHey!
You are most welcome :)
Please check the link in private content.Cheers!
VinayApril 21, 2016 at 10:21 am in reply to: Update to Enfold 3.5.3 and WordPress 4.5 -> JavaScript Errors! #619024Hi jobo!
We tried to check the issue unfortunately the site is down.
Make sure your theme is correctly updated by going to Enfold > Theme Update > you should see version 3.5.3
Hard refresh to clear cache and view the changes. To do a hard refresh… First press F12 to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.
If you still have any issues please feel free to reach out to us when we can inspect the site.
Regards,
VinayHey!
Glad we could help!
Regards,
Vinay -
This reply was modified 9 years, 2 months ago by
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