Viewing 5 posts - 1 through 5 (of 5 total)
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  • April 20, 2016 at 3:31 pm #618391
    jasksks

    Hi there,

    I have a particular page that for some reason isn’t loading the editor. The other pages are fine just this one page. I tried disabling plugins and refreshing cache. But it’s just this one page that isn’t loading the editor.

    April 22, 2016 at 5:45 am #619506
    Rikard

    Hey Jon,

    You are getting a 403 error (forbidden) on the file in private, please check the permissions for it.

    Best regards,
    Rikard

    April 22, 2016 at 5:58 am #619518
    jasksks

    Hi Rikard, thank you for getting back to me. I’ve changed file permission to 777 but still facing the same issue for some reason. Just can’t seem to edit that particular page. The rest of the pages are loading up fine, only that page is giving me problems.

    April 22, 2016 at 6:12 am #619529
    jasksks

    No worries, I’ve found a semi solution cloning the page which strangely works now. Not quite sure what the previous issue was.

    EDIT: I’ve discovered and narrowed down the issue to embedding a Facebook post on the page that prevented the editor from loading. Just an FYI.

    • This reply was modified 7 years, 12 months ago by jasksks.
    April 22, 2016 at 11:08 am #619752
    Vinay

    Hi!

    Glad you found a work around! Should you have any issues please feel free to get in touch with us.

    Regards,
    Vinay

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