Hey 44doors,

Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

If it does not help, I am afraid you might need to update the theme manually ( delete the enfold theme folder and reupload a fresh copy) – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

Best regards,
Vinay

Hey steveshiver,

If the + and – icons are not visible it may be because it is of same color as it’s background however we cannot say for sure until we are able to inspect it, would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Vinay

Hi Dameon!

This is very unusual. A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

We await the results of your plugin compatibility test.

Thanks for your cooperation :)

Cheers!
Vinay

Hi!

You are most welcome! Will keep you posted here.

UPDATE: I’m still working on this but it seem to be as simple as I thought might take a little more time.

UPDATE: After working on this for a viable solution I’m sorry to say that there is no easy way to do this by using a small custom code snippet, so I am afraid it’s out of the scope of our support.

But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

Cheers!
Vinay

• This reply was modified 9 years, 1 month ago by Vinay.

Hi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

.isotope.no_margin-container.grid-col-6 .isotope-item {
	padding:10px!important;
}

Best regards,
Vinay

Hi,

I checked for the issue and the site has no errors. The slider is visible too please check the screenshot in private. Request you to try to clear your browser cache again so you are able to see the changes.

Best regards,
Vinay

Hey ramirezo,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

 #top .av-main-nav ul a {
    padding: 0px 15px!important;
}

Best regards,
Vinay

Hey brooksgroup,

I’m afraid it is not possible at the moment to use both stretched and boxed layout at the same time. However you can use a colorsection with custom ID and target the container using custom css to make it look like a boxed layout.

#customID .container {
    max-width:1200px!important;
}

Best regards,
Vinay

Hi,

I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

Just curious where did you get the theme from earlier?

Best regards,
Vinay

Hey clint0n,

This is not a feature which works right out of the box but that’s an interesting idea, we need to write some custom code for this to work. It will take some time I will update you asap.

Best regards,
Vinay

Hey mitcsoftware,

This is the first time i am hearing this issue. We need to take a closer look at the issue please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• the URL to the login screen
• a valid username (with full administration capabilities)
• as well as a password for that username
• link to the page where we can see the issue

Best regards,
Vinay

Hey fmotionmedia,

As you may already know the header layout can be changed from Enfold > Header > Header layout > Menu and Logo Position

Once you set the option as you need please get back to us with the link to your site where we can inspect the elements and provide you with the necessary code.

If possible please post a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

Best regards,
Vinay

Hi,

The code works on my installation however I believe there are other custom modification added to the instagram widget due to which there is a conflict. Please backup and remove any modification added tot he instagram widget and it’s styles. By default there should be a gap between the instagram thumbnails like the below screenshot and we can take it from there :)

Best regards,
Vinay

Hi!

Sorry for the delay.

To change the subscribe form fields to a single line please click on the form element in the backend and set it’s width.

We enabled debug mode for avia elements from which you can easily copy the shortcodes.
kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Drop the below shortcode in the text widget as shown in the below screenshot. (Please check the link in private you can make changes to the form and copy the shortcode from the page directly).

[av_mailchimp list='2f13913039' on_send='' sent='Thank you for subscribing to our newsletter!' link='manually,http://' color='' custom_class='hrform']
[av_mailchimp_field id='0' type='text' check='is_email' options='' label='Email Address' width='element_three_fourth']
[av_mailchimp_field id='av-button' type='button' check='' options='' label='Subscribe' width='element_fourth']
[/av_mailchimp]

The default enfold subscribe form will appear in any widget area now :)

In the below screenshot i did not delete your current subscribe form without your permission. Please remove the old one and add the shortcode in a text widget to get the default Enfold mailchimp form.

Which will look similar to the below screenshot

Cheers!
Vinay

• This reply was modified 9 years, 2 months ago by Vinay.

Hey Julie,

Sorry for the late reply, please re-create the page that has this issue and let us know if that help.

If that don’t help Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• the URL to the login screen
• a valid username (with full administration capabilities)
• as well as a password for that username

Best regards,
Vinay