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  • #628432

    The latest update also messed up the sliders, but the JavaScript fix worked for this site.

    All other layout builders seem to load fine, but the contact page builder keeps scrolling (for days). Is there a patch?



    Hey Veronica!

    With a clear browser, visiting your site for first time, it did loaded just fine.
    Please do clear your cache, to see if that solves your issues

    Can u please give us a screenshot of what is not loading maybe?



    I’m sorry I was unclear! I meant on the back end. Screen shot attached.

    Front end looks great.



    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.



    Thank you.



    I tried to login with the url mentioned in private content but it is not working please post us a working login URL so we can take a closer look.

    Best regards,


    CRAP! Private URL…



    Did you add any custom scripts inside the contact page? We got the following error when we access that page:

    Failed to load resource: the server responded with a status of 403 (Forbidden)
    (index):454 WebSocket connection to 'wss://' failed: Error during WebSocket handshake: Unexpected response code: 403

    Please set the advance layout builder to debug mode. This will render the actual shortcodes of the page below the page builder:

    Best regards,

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