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Viewing 30 posts - 6,751 through 6,780 (of 10,428 total)
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  • in reply to: Adding an icon to the header secondary menu (top bar) #645865

    Hi,

    Please check this link http://kriesi.at/documentation/enfold/adding-your-own-icon-fonts/

    Yes you can add icons from http://fontello.com/ and http://www.flaticon.com

    In case you get a error message for color icons sets FYI at the moment black and white icon sets are supported from flaticons.

    Best regards,
    Vinay

    in reply to: simple :target issue #645864

    Hi,

    Glad you got it working. To remove scrolling effect please remove the ” #ID ” but this will render the link dummy. So it’s just better to completely remove the link.

    Best regards,
    Vinay

    in reply to: Church demo elements without importing #645863

    Hey nonprofitsolutions,

    Increasing the memory limit on wordpress and on the hosting server should resolve the issue, please check with the hosting company.

    To increase the wordpress memory limit please access wp-config.php file and add the below line right after @package wordpress

    define('WP_MEMORY_LIMIT', '256M');
    
    

    Alternatively demo data can be imported using XML file from Admin > Tools > Import
    Make sure to check the option “Download and import file attachments” while importing. You may need to upload some images from backend once the XML file is imported.

    App Showcase
    Church Demo
    Construction Demo
    Cunsulting Demo
    Gym Demo

    Another options is to setup a staging server on localhost and import demos and enable debug mode to copy page shortcodes intot your production site kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Best regards,
    Vinay

    in reply to: Enfold Child Theme is breaking my site!!! #645860

    Hey robertscott,

    Increasing the memory limit on wordpress and on the hosting server should resolve the issue, please access wp-config.php file and add the below line right after @package wordpress http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    define('WP_MEMORY_LIMIT', '256M');
    
    

    Or you can contact your hosting service provider and they can do it for you.

    Best regards,
    Vinay

    • This reply was modified 9 years, 8 months ago by Vinay.
    in reply to: Changing theme options aren't changing the theme #645850

    Hi,

    You may need to re-set the theme options by selecting one of the pre-defined themes in Enfold >general Styling > Select a predefined color scheme then choose your colors it should work.

    Please note you need to backup theme settings as choosing a different color scheme will override all the theme settings.

    Regarding the child themes issue please try adding the custom css in Enfold > general style > Quick CSS to check if it is working there. If it works it should work in child theme too. If it has any issue picking up CSS please switch to Enfold parent theme and activate the child theme again this should sort out your issue.

    Or another common problem is a browser cache. Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinay

    in reply to: Team Showcase Plugin #645848

    Hey eliwu18,

    I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Vinay

    in reply to: Child Theme, css problem #645847

    Hi,

    You are most welcome :)

    Request you to open new tickets for issues that are not related so we can keep the focus on the original topic :)

    To fix double underline please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .menu-item-has-children a .avia-menu-fx {
    	background:none!important
    }
    

    Best regards,
    Vinay

    in reply to: Add tu cart button styles #645842

    Hey marilusnm,

    The site is started to look great!! I request you to always provide a link the page where we can inspect the element in question, it helps a lot :)

    use the below code to change the hover color for add to cart button.

    .woocommerce-variation-add-to-cart .button:hover {
        background-color: gold!important;
        border-color: #000!important;
    }

    In case you need to change colors for other buttons below is the list of CSS class names do not worry if you cannot make sense out of it just contact us when you need help!

    .main_color .ajax_controlls a:hover, 
    .main_color #submit:hover, 
    .main_color .big_button:hover, 
    .main_color .contentSlideControlls a:hover, 
    .main_color #submit:hover, 
    .main_color input[type='submit']:hover 

    Best regards,
    Vinay

    in reply to: Table > tr backgrond color #645839

    Hi,

    Glad we could help :)

    Thank you for using Enfold.

    Best regards,
    Vinay

    in reply to: Ghost image not in admin #645838

    Hi,

    It is strange the page earlier was showing 2 images. I tried to restore the page to an earlier version to check if any latest changes was causing this but it stopped working. I suspect that this page is corrupt but do not worry i have re-created the same page and added the link in private.

    Regarding homepage I think this too is corrupt or has a conflict please rename the test page i created earlier which has no problem and change the permalinks and privacy to public about the update button and use it :)

    Best regards,
    Vinay

    in reply to: Portfolio Grid – Gaps #645823

    Hey!

    The gallery appears to be correct on desktop for me. So i check on mobile and the CSS i provided was for the issues seen in below screenshot :D

    Could you tell me if there is any way i can re-produce this issue on desktop? What browser device is used to view this page?

    Regards,
    Vinay

    in reply to: Blank preview (and error 500 if activated) #645816

    Hi,

    Glad we could help!
    Please don’t forget to rate our theme on themeforest, We really appreciate it :)
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold!

    Best regards,
    Vinay

    in reply to: Portfolio Grid – Gaps #645815

    Hey rlogan2334,

    As I understand when you view the grid items in mobile device a large gap appears between them correct? it appears the page is coming from the css with padding left and right 8% added to it. Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 767px) {
    .responsive #top #wrap_all .av-flex-cells .no_margin {
        padding-left: 0%!important; 
        padding-right: 0%!important; 
    }}
    

    It is better enable custom css class name and use a custom class on the grid and include the custom class name in the above css before .av-flex-cells to target only this grid else the above code may affect other grids on the site :)

    Best regards,
    Vinay

    in reply to: How: Open Portfolio External Link in new window? #645810

    Hi,

    If the links that you want to open in a new window starts with a common URL example mydomain.com/mycat/portfolio-item-1 we can work around this let us know about the catogery or the common URL part. if not it is not possible to distinguish the URL’s if it is starting from the same domain :/

    Best regards,
    Vinay

    in reply to: Transparency Menu on Mobile Issues #645808

    Hi,

    To fix the logo Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 767px) {
    .responsive .logo img  {
        display: none!important;
    
    }
    
    .responsive .logo {	
        min-width: 300px!important;
        min-height:60px!important;
        background: url('http://soleilblindsandshades.com/wp-content/uploads/2016/06/Soleiblinds-Header-Logo_up.png')no-repeat;
        background-size:100%;
        background-position: 0px 25px!important; 
    }}
    

    Regarding masonry, i’m sorry it slipped my mind. I checked the site on my android tablet it looks good. I’m unable to re-produce this issue please try and add the element on a empty page or a test page again on tablet and let us know if you still have the same issues with it.

    Best regards,
    Vinay

    in reply to: Website not responsive #645796

    Hi,

    Glad we could help!
    Please don’t forget to rate our theme on themeforest, it really helps :)
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold!

    Best regards,
    Vinay

    in reply to: Content Area does not resize on Moblie #645794

    Hey jordanvidrine,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 767px) {
    .av-inherit-size .av-special-heading-tag {
        font-size:30px;
    }
    .av-subheading p{
     font-size:16px;   
    }
    }
    

    Best regards,
    Vinay

    in reply to: image Overlay full screen #645778

    Hi,

    Do you wish to make it like the screenshot below?

    Please change the background image property from “repeat” to “stretch to fit cover”.

    Best regards,
    Vinay

    in reply to: search icon #645769

    Hi,

    Glad we could help! We really appreciate it if you rate our theme on themeforest :)
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold!

    Best regards,
    Vinay

    in reply to: Child Theme, css problem #645759

    Hi,

    Best regards,
    Vinay

    in reply to: Child Theme, css problem #645758

    Hi,

    I switched the theme to parent and then switched it back to child theme. It is working fine now .

    Tessted with the below css in child themes style.css

    
    /*
    .copyright {
    color:#000;
    background:gold!important;
    }
    */
    

    You need to refresh the page a couple of times for the changes to be seen.

    Best regards,
    Vinay

    Hey James,

    We would like to further investigate this issue but we need more details on this. Please add the details about your site and the warning message in private content. However it could be a false positive warning we cannot tell for sure until we see the exact warning message.

    Best regards,
    Vinay

    in reply to: Hide the background image #645736

    Hi,

    You can add the link in private content area. Except moderators here no one will be able to view the secret link and we can help you out :)

    Best regards,
    Vinay

    in reply to: Ghost image not in admin #645735

    Hi,

    I still cannot re-produce the issue but for testing purpose i changed the image size to check if it makes any difference on the homepage and also created a test page (link in private).

    let us know if yous till see 2 images on the homepage and test page :)

    Best regards,
    Vinay

    in reply to: Problem after update PHP 5.4 to 5.6 #645721

    Hi,

    Glad we could help!

    Please don’t forget to rate our theme on themeforest it really helps :)

    Thank you for using Enfold.

    Best regards,
    Vinay

    in reply to: Combined CSS for Enfold theme #645720

    Hi,

    It appears to be a js conflict. When i check in the console tab there are a couple of errors.

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    in reply to: Enfold 3.6 = PHP Fatal error = blank page! #645713

    Hi,

    You are most welcome :) I did not do anything it was probably a caching issue.

    Best regards,
    Vinay

    Hi,

    You do not to register on imgur.com please click on the Blue ” Upload ” buttom on top and upload the screenshot and share the direct link here.

    Best regards,
    Vinay

    Hi,

    We need to take a closer look at this issue please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Blog Post Page Oversized / Overstretched #645707

    Hi,

    It’s great the issues is sorted. usually the update should reflect within 12 hours.

    If you are not able to view the new update option please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Vinay

Viewing 30 posts - 6,751 through 6,780 (of 10,428 total)