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Viewing 30 posts - 6,271 through 6,300 (of 10,428 total)
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  • Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .header_color.av_header_transparency .avia-menu-fx {
        background: #000!important;
    }
    
    .av-main-nav ul.sub-menu li {
    	border-style: none!important;
    	border-width: 0!important;
    }
    

    Best regards,
    Vinay

    in reply to: Spacing between images in text block #654633

    Hi,

    We need to take a closer look. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Mobile responsive columns don't stack on part of page. #654472

    Hi,

    Sorry for the delay, we will gladly help you. Please let us know more details.

    1. Let us know the heading text that is contained in the colorsection.
    2. What is the exact width at which the columns stops stacking responsively. (rightclick and inspect the element of move the developer tools window to view the width).
    3. Would you mind posting us a screenshot/mockup of both the issues? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Vinay

    • This reply was modified 9 years, 7 months ago by Vinay.
    in reply to: Header background image not loading #654354

    Hi,

    To move the entire site as is from localhost to a live server please use a plugin like https://wordpress.org/plugins/updraftplus/ or https://wordpress.org/plugins/duplicator/

    Best regards,
    Vinay

    Hey Phil,

    we need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: social icons in socket not showing #654273

    Hey dondela,

    Are the social icons setup under Enfold > Social Profile

    If so we need to take a closer look at it Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Mobile phone issues #654224

    Hey onedesignprint,

    To hide the cart button please select the first option in the dropdown menu in the cart icon options in Enfold > Shop Options

    If that does not help Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .cart_dropdown {
        display:none!important;
    }
    

    To address the table issue in mobile please chose tabular data and scroll table in mobile in the responsive option in table element options as seen in the below screenshot.

    Best regards,
    Vinay

    in reply to: Problems with avi builder in enfold theme #654218

    Hi,

    We need to take a closer look at the backend. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    Hey dvbaarda,

    It’s not clear what you mean by permanent link shows in a title in header ? Right now the website looks good. Would you mind posting us a screenshot/mockup of the issue? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Vinay

    in reply to: please help me! #654195

    Hey uurinanc,

    It’s not clear what exactly you are trying to achieve. Please elaborate and provide a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: slider background for colour section #654194

    Hey Hugues,

    We would be glad to help you add a slideshow as a colorsection background, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

    But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

    As an alternate solution you can use the LayerSlider which will allow you to achieve what you are looking for.

    Best regards,
    Vinay

    in reply to: space between menu items #654176

    Hey jelle,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    nav.main_menu {
         margin-right: 0!important; 
         margin-left: 0!important; 
    }
    
    #top #header .av-main-nav > li {
        padding-left: 10px;
        padding-right: 10px;
    }
    
    .av-main-nav-wrap, .main_menu {
    	width: 100% !important;
    }
    

    Best regards,
    Vinay

    in reply to: I want to disable picture effects ! #654168

    Hey uurinanc,

    I have assigned this ticket to our German Turkish support team, please await their reply.

    Best regards,
    Vinay

    • This reply was modified 9 years, 7 months ago by Vinay.
    in reply to: Date articles blog #654166

    Hey lamiesainthonore,

    The dates were hidden using custom css in Quick CSS.
    I have commented the below code in quick css so the dates can be displayed.

    /*
    .blog-categories {
    display:none;
    }
    */
    

    Best regards,
    Vinay

    in reply to: Shippin Cost Container at Checkout with broken lines #654154

    Hi,

    I’m sorry for the delay due to high volume. We will try our best and assistance you better in the future :) however i’m glad the issue is sorted for you.

    To know more about enfold features please check – http://kriesi.at/documentation/enfold/

    Thank you for using Enfold :)

    Best regards,
    Vinay

    Hey loudcow,

    I tried to check for the issue, but it appears the site is password protected and I only see a coming soon page on the IP address and on the domain name I see the old version same as attached screenshot.

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    • This reply was modified 9 years, 7 months ago by Vinay.
    in reply to: Increase blog posts in blog page #654126

    Hi,

    Glad we could help! To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Portfolio Grid – custom height images in grid #654122

    Hey webtec-pk,

    A masonry gallery can be created using the masonry element available in the advanced layout builder elements > Media >

    Choose the columns to be 5 and image number to be 20.

    Please feel free to get in touch with us if you have any questions.

    Best regards,
    Vinay

    in reply to: Google Maps #654107

    Hi,

    Google has changed some thinge on their end and for the maps to work now it requires a API key please get it from https://developers.google.com/maps/documentation/javascript/get-api-key#premium-auth

    Please check this link for more info https://googlegeodevelopers.blogspot.in/2016/06/building-for-scale-updates-to-google.html

    Best regards,
    Vinay

    • This reply was modified 9 years, 7 months ago by Vinay.
    in reply to: Increase blog posts in blog page #654099

    Hey Sadegh,

    Please use a blog element and change the number of col and blog post as seen in the below screen shot.

    If this does not help Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    • This reply was modified 9 years, 7 months ago by Vinay.
    in reply to: How to update – 3.6.1 ? #654094

    Hi,

    An alternate way to access the wp-content/themes/ folder is by using the “File manager” tool provided by the hosting company in control panel.

    Best regards,
    Vinay

    in reply to: class styles not working #654093

    Hi,

    This is out of our support scope but we are happy to help you. We need to take a closer look please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    Hey eKMUch,

    It appears the theme is updated correctly and the gallery work’s fine , I create a gallery on a test page and it looks good. However I notice the issue on the link you provided, it could be a conflict with custom css or the page is corrupt.

    Please re-create the page it should sort out this issue.

    Best regards,
    Vinay

    • This reply was modified 9 years, 7 months ago by Vinay.

    Hey a3brown4,

    Sorry for the delay, it appears that the website is missing some custom css, let us know if the site used custom code earlier?

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    in reply to: Tag page layout #653972

    Hey navindesigns,

    We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

    But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

    Best regards,
    Vinay

    in reply to: Woocommerce cart icon position in left bar menu #653971

    Hi,

    Sorry for the delay. It is possible to force the mobile menu in tablet or other custom screen size. Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 1024px) {
    nav.main_menu {display:none !important;}
    #advanced_menu_toggle, #advanced_menu_hide {
    	display:block !important; 
    	top:20px;
    	}
    }
    

    We would be glad to help you move the cart item to the end of the list, but at the moment there is no easy way to do this by using a small custom code snippet, instead try to move it to the bottom of the header. Please use the below css.

    .html_header_sidebar #menu-item-shop.cart_dropdown {
        width: 225px!important;
        right: auto!important;
        left: 0!important;
        position: fixed!important;
    }
    
    #menu-item-shop.cart_dropdown {
        right: 0!important;
        top: auto!important;
        bottom: 0!important;
    }
    

    Best regards,
    Vinay

    Hey Harold,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Enfold contact form not working #653718

    Hey stuedal,

    Please try the steps provided here for a viable solution http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Let us know if you have any questions.

    Best regards,
    Vinay

    Hey Harold,

    Install the child theme as per the instructions provided here http://kriesi.at/documentation/enfold/using-a-child-theme/

    Activate child theme from > Appearance > Themes

    Make all the code changes in child theme.

    Add your custom css in Child themes styles.css

    No need to activate main theme or add the codes to main theme but child theme only need the main theme to be present in wordpress themes folder.

    Best regards,
    Vinay

    in reply to: attach 2 background images to a colour secction #653715

    Hi,

    Not a problem, Thank you for clarifying this. We will answer you on the other ticket.

    Best regards,
    Vinay

Viewing 30 posts - 6,271 through 6,300 (of 10,428 total)