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Hey MAKSIMS,
Hi, we are glad to help :) but posting the source code here will not be of much help. I believe you are using a custom form.
Have you placed it inside a color section ? Please use a grid section and a code block element inside it should work correctly.
Best regards,
Vinay-
This reply was modified 9 years, 7 months ago by
Vinay.
Hi,
Yes this will work! We will keep this ticket open in case you have any question please feel free to get in touch with us :)
Best regards,
VinayHi,
Please follow the instructions here: https://kriesi.at/support/topic/enfold-google-maps-widget-not-working/#post-657900
Best regards,
VinayJuly 5, 2016 at 3:08 pm in reply to: Woocommerce products image and text dont display has they should #657078Hi,
We need your permission to deactivate all plugins and troubleshoot this issue. Let us know if we have permission to deactivate plugins and continue to troubleshoot.
Best regards,
VinayHi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayJuly 5, 2016 at 2:49 pm in reply to: Strange behaviour disappering price and double product images #657065Hi,
Glad it’s sorted for you :)
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Best regards,
VinayHi,
Thank you for the info, unfortunately i do not use a credit card to test this please switch the theme to wordpress default theme and let us know if that works.
Best regards,
VinayHey eyeweb,
Please follow the steps provided in this link http://kriesi.at/documentation/enfold/deactivate-the-layerslider-plugin/
Let us know if you have any questions.
Best regards,
VinayJuly 5, 2016 at 2:39 pm in reply to: Bottom align the Read More button of each blog post in the Post Slider element #657057Hi,
Glad we could help! We really appreciate it if you rate our theme on themeforest .
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
Glad it’s sorted! To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayJuly 5, 2016 at 1:57 pm in reply to: Replace a page for a desktop view with page for mobile view #657044Hey marienlely,
When viewed at a certain size (like mobile screens) can I call up a different page in place of the page used for my work page.
It can be done using jQuery but at the moment there is no simple solution or a snippet for this you need hire a freelancer to get this done.
Best regards,
VinayHi,
The sidebar menu appears to be working correctly and the parent menu is highlighted when a different sidebar menu item is clicked. Please elaborate ” the sidebar doesn’t correspond with those items anymore”.
Are the correct parent pages selected for the pages?
Best regards,
VinayHi,
Steps to add a contact form on fullscreen slider.
1. Enable debug mode it helps to copy the shortcode http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
2. Create a new page in private and build your contact form.
3. Copy the shortcode of the contact form and paste it in the image captions of the fullscreen slider.Hope this helps :)
Best regards,
VinayHi,
We do not have an ETA on the next update but if you look at our history we release an update quite often and hopefully it should be soon :)
Best regards,
VinayHi,
We have added the below css please review the site now.
#top #header .av-main-nav > li { line-height: 80px!important; min-height: 80px; } #top #header .av-main-nav > li > a { line-height: 80px!important; } .container.av-logo-container { min-height: 80px!important; } .logo img { min-height: 60px; }Best regards,
VinayHey Welmoed,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
#header_main_alternate { border-width: 0px!important; }Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
To increase the gap between heading and subheading
.av-subheading_below { margin-top:150px!important; }To align the captions in the image
.av-image-caption-overlay p { text-align: left; margin-top: -70px!important; }Let us know if you have more questions
Best regards,
VinayHey Mirco_Greselin,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.image-overlay-inside { visibility: hidden; }Best regards,
VinayJuly 5, 2016 at 8:55 am in reply to: Show Character Show when title exceed max number allowed #656891Hi,
The section under the popular articles is a new letter form, I believe you are referring to the section below that? It looks good on my end please elaborate what is the issue you are facing here?
Best regards,
VinayHi,
if we disable the lightbox modal window in the Enfold > Theme options then we get no lightbox at all when we click on the gallery.
It is exactly how the light box is intended to work.
I checked the gallery in Chrome, FF and IE but I do not see multiple lightbox (please see attached screenshot). It works fine as it is intended to. You may not see the changes until the cached files are cleared in your browser. Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.
Best regards,
VinayJuly 5, 2016 at 8:37 am in reply to: Advanced Styling Main Menu Links Element not responding #656880Hey a00109943,
Not sure why this is happening, please try adding a child theme and see if that helps!
Best regards,
VinayJuly 5, 2016 at 7:45 am in reply to: Woocommerce unique pages for specific categories of products #656851Hi,
Glad you got it sorted.
Thank you for using Enfold :)
Best regards,
VinayJuly 5, 2016 at 7:44 am in reply to: masonry portfolio items – how to display 2 columns & 100% width on mobile & ipad #656847Hi,
To target specific pages we can use the page ID class. Each page in wordpress has a unique class name and to access it please right click on the page and check the class name in the body tag.
@media only screen and (max-width: 480px) { .page-id-2269 div#av-masonry-1 { left: -30px; width: 120%; }}Best regards,
Vinay-
This reply was modified 9 years, 7 months ago by
Vinay.
Hey SMSPRO_CENTRAL,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
/* Fullscreen slider height in portable devices*/ @media only screen and (max-width: 775px) { #full_slider_1 li{ min-height: 265px !important; } #full_slider_1 li img{ min-width:175vw }}Best regards,
Vinay-
This reply was modified 9 years, 7 months ago by
Vinay.
Hi,
Thank you for sharing the link to your staging site. However the design of your site is completely different from the design of the example site. Would you mind posting us a screenshot/mockup design of what you would like to achieve in mobile version? You can upload the screenshot to imgur.com or dropbox and share the link here :) If it is not too much work we are more than happy to help. If it is going to take a lot of time to achieve it, you may need to hire a freelancer.
We look forward to seeing the mockup designs.
Best regards,
VinayHey rezoot,
Please let us know the code that was added ? is it a js function? or css? you can paste it to pastebin.com and share the link here.
It appears that there is a conflict as i notice a js error in the console.
A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
VinayJuly 4, 2016 at 7:41 pm in reply to: Bottom align the Read More button of each blog post in the Post Slider element #656704Hey Cordell,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.html_elegant-blog .avia-content-slider .slide-entry-title { min-height: 230px; overflow: hidden; }Best regards,
VinayHey microtool,
1. Please select position “bottom / center *(left/right)” and background “norepeat” as seen in the below screenshot.
2. The size of the image should be smaller than the container.Right now i see the black and white image right below the menu. let us know if you are trying to place it below the text content which has the heading “Die microTOOL Events”.
Best regards,
VinayHey Woutski,
A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
VinayHi!
I have tested this code on my installation and it works. WordPress by default has no other alternative to add functions. Let us know what is the issue you are having so we can help you with it?
Cheers!
Vinay -
This reply was modified 9 years, 7 months ago by
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