Forum Replies Created

Viewing 30 posts - 6,031 through 6,060 (of 10,428 total)
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  • in reply to: Widget's arent opening – Javascript problem #661996

    Hi,

    A plugin conflict may be one of the reason for the js error in the console.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    in reply to: whats the unicode? for mail icon "ue805" #661991

    Hey benbrinnand,

    Please refer to the link to get more info on the Unicode for a envelope icon http://www.fileformat.info/info/unicode/char/2709/index.htm

    Best regards,
    Vinay

    in reply to: Cannot Access wp-admin #661985

    Hey Japracool,

    Moving wordpress manually and changing database entries is a lot of effort and is prone to human errors.

    Please use a plugin like https://wordpress.org/plugins/updraftplus/ to easily transfer he site from one domain to a different one.

    Best regards,
    Vinay

    Hi,

    Glad the plugin issue is resolved for you, an Enfold update is scheduled soon. Let us know if you have any question in a new ticket.

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Arrow Navigation with full-slider #661977

    Hey ersink,

    Thank you for the kind words, as i understand the arrows on the fullscreen slider do not appear correct?

    On the example link above i did not find the fullscreen element please post us a precise link where we can see the issue and we may need the wordpress login info to check the backend setup.

    Best regards,
    Vinay

    in reply to: Change button height #661969

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .home .avia-button.avia-color-theme-color {
        padding-bottom: 20px;
    }

    Best regards,
    Vinay

    in reply to: Positioning two images side by side #661965

    Hi,

    To move the buttons closer Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .avia-builder-el-8 .avia-image-container.avia-align-right {
        float: left!important;
    }
    

    To move the menu underline up towards the menu item

    .av-main-nav li:hover .avia-menu-fx, .current-menu-item > a > .avia-menu-fx, .av-main-nav li:hover .current_page_item > a > .avia-menu-fx {
        transform: translateY(-25px);
    }

    Best regards,
    Vinay

    in reply to: Custom sized icons displaced on mobile site #661867

    Hey Tim,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    Hey Arthur,

    I have not used Microsoft Web Expression and it is out of our support scope to help you setup a local development environment but surely we can point you in the right direction.

    I personally use XAMPP to develop wordpress locally please check this link https://www.youtube.com/watch?v=Xo_Q3V1QSdg

    Best regards,
    Vinay

    in reply to: Resort back to desktop view #661853

    Hey Sam,

    To turn off responsive feature of the site and switch to the desktop view in mobile devices please uncheck the “Responsive Site” option in Enfold > General Layout > Dimensions

    Best regards,
    Vinay

    in reply to: google maps js console #661850

    Hi,

    The gps co-ordinates should work as it is the same for all google maps. However we do not have an exact ETA at the moment but approx within 2 weeks an update should be out.

    Best regards,
    Vinay

    in reply to: Map pb coordinate #661849

    Hey berichair,

    We are aware of this issue and Kriesi is working on it. An update will be released soon. Please get the co-ordinates from http://www.gps-coordinates.net/ and enter in the google maps options for the time being.

    Let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: Change Testimonial Slider Time #661635

    Hi,

    We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

    Best regards,
    Vinay

    in reply to: Video In Lightbox #661633

    Hey Greg,

    The video lightbox feature works without any issue please check the link in private message. It is a private page only admin will be able to view it.

    Best regards,
    Vinay

    in reply to: Installing Enfold #661630

    Hi,

    Can you please provide us a temporary FTP access in private content?

    Best regards,

    Vinay

    in reply to: Woocommerce product border issues #661622

    Hey Stadsherberg,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: How to add an small icon to fullwidth slider #661621

    Hey Angelo-ufirst,

    Hey the icon should work fine. If it is too big add a custom css class name and target it using css styles. I tried the link you mentioned in private but at the moment it appears that your site is down.

    Please get back to us when we can inspect the element in question.

    Best regards,
    Vinay

    in reply to: Contact Form #661196

    Hi,

    Thank you for the clarification, please follow this post for more info https://kriesi.at/support/topic/change-text-in-sending-button-contact-form/#post-649858

    Best regards,
    Vinay

    in reply to: Tables on mobile… #661195

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    
    @media only screen and (max-width: 767px) {
    .responsive .avia_scrollable_table .avia-data-table > thead > tr > th, .responsive .avia_scrollable_table .avia-data-table > tbody > tr > th, .responsive .avia_scrollable_table .avia-data-table > tfoot > tr > th,   .responsive .avia_scrollable_table .avia-data-table > thead > tr > td, .responsive .avia_scrollable_table .avia-data-table > tbody > tr > td, .responsive .avia_scrollable_table .avia-data-table > tfoot > tr > td {
        white-space: normal!important;
    }}
    

    We need to take a closer look at the hover issue Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    Hey scotthco,

    None of the URL’s posted are viewable. I’m getting a “Forbidden : Access is denied.” error.

    Would you mind providing us working links, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Top Bar Notificaiton #661169

    Hey xuamox,

    You can try a plugin like https://wordpress.org/plugins/hellobar/

    Best regards,
    Vinay

    in reply to: Just a question #661164

    Hey mewmew21,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    Change the background color value to suit your design :)

    #top #wrap_all .header_color .av-menu-button-colored > a .avia-menu-text{
        background-color: #ca0003;
        border:none;
    }
    

    Best regards,
    Vinay

    in reply to: How delete powered by? #660818

    Hey igorfoto,

    To remove the default copyrights just add [nolink] to the end of your copyright line under Theme Options -> Footer

    Best regards,
    Vinay

    in reply to: Demo Content Import #660812

    Hey pallabip,

    Please find the shortcode for the page you requested in this link http://pastebin.com/raw/7e1D4Cqp

    Let us know if you need anything else :)

    Best regards,
    Vinay

    in reply to: Space below nav bar #660791

    Hi,

    We have enabled custom css class name support and added the below css in Quick css

    
    .custom_gap {
       height:200px;
    }
    @media only screen and (max-width: 767px) {
    .custom_gap {
       height:0px!important;
    }

    Best regards,
    Vinay

    in reply to: AVIA Layout Builder won't load elements to edit #660775

    Hey Siobhan,

    I checked the issue on your site and found a few js errors in console. A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    in reply to: Slider Revolution and LayerSlider WP #660758

    Hey hingex,

    Please generate a envato API key and enter it in Enfold settings along with your username. Yiou should be able to receive the updates. For more info please refer to this link https://themeforest.net/help/api

    Best regards,
    Vinay

    in reply to: Main Menu Not Visible #660755

    Hi,

    Glad we could help! To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Videos Vimeo: autoplay doesn´t run #660753

    Hey fernandosantospanarama,

    Auto play works without any issue. Just make sure you have the autoplay checked in vimeo video options and copy the iframe embed code in the code block element.

    Let us know if you have any questions.

    Best regards,
    Vinay

    Hey doug123,

    I tried to troubleshoot this issue but it’s loading fine for me and i’m unable to re-produce the issue. Please post a screenshot or a video of the issue so we can help you better.

    Best regards,
    Vinay

Viewing 30 posts - 6,031 through 6,060 (of 10,428 total)