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Hi,
A plugin conflict may be one of the reason for the js error in the console.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
VinayHey benbrinnand,
Please refer to the link to get more info on the Unicode for a envelope icon http://www.fileformat.info/info/unicode/char/2709/index.htm
Best regards,
VinayHey Japracool,
Moving wordpress manually and changing database entries is a lot of effort and is prone to human errors.
Please use a plugin like https://wordpress.org/plugins/updraftplus/ to easily transfer he site from one domain to a different one.
Best regards,
VinayJuly 18, 2016 at 2:26 pm in reply to: iDeal payment: ideal SyntaxError: Unexpected token < in JSON at position 0 #661981Hi,
Glad the plugin issue is resolved for you, an Enfold update is scheduled soon. Let us know if you have any question in a new ticket.
Thank you for using Enfold :)
Best regards,
VinayHey ersink,
Thank you for the kind words, as i understand the arrows on the fullscreen slider do not appear correct?
On the example link above i did not find the fullscreen element please post us a precise link where we can see the issue and we may need the wordpress login info to check the backend setup.
Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.home .avia-button.avia-color-theme-color { padding-bottom: 20px; }Best regards,
VinayHi,
To move the buttons closer Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.avia-builder-el-8 .avia-image-container.avia-align-right { float: left!important; }To move the menu underline up towards the menu item
.av-main-nav li:hover .avia-menu-fx, .current-menu-item > a > .avia-menu-fx, .av-main-nav li:hover .current_page_item > a > .avia-menu-fx { transform: translateY(-25px); }Best regards,
VinayHey Tim,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayJuly 18, 2016 at 6:39 am in reply to: installing wordpress and enfold on Windows web expression 4. #661855Hey Arthur,
I have not used Microsoft Web Expression and it is out of our support scope to help you setup a local development environment but surely we can point you in the right direction.
I personally use XAMPP to develop wordpress locally please check this link https://www.youtube.com/watch?v=Xo_Q3V1QSdg
Best regards,
VinayHey Sam,
To turn off responsive feature of the site and switch to the desktop view in mobile devices please uncheck the “Responsive Site” option in Enfold > General Layout > Dimensions
Best regards,
VinayHi,
The gps co-ordinates should work as it is the same for all google maps. However we do not have an exact ETA at the moment but approx within 2 weeks an update should be out.
Best regards,
VinayHey berichair,
We are aware of this issue and Kriesi is working on it. An update will be released soon. Please get the co-ordinates from http://www.gps-coordinates.net/ and enter in the google maps options for the time being.
Let us know if you have any questions.
Best regards,
VinayHi,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
Best regards,
VinayHey Greg,
The video lightbox feature works without any issue please check the link in private message. It is a private page only admin will be able to view it.
Best regards,
VinayHi,
Can you please provide us a temporary FTP access in private content?
Best regards,
Vinay
Hey Stadsherberg,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHey Angelo-ufirst,
Hey the icon should work fine. If it is too big add a custom css class name and target it using css styles. I tried the link you mentioned in private but at the moment it appears that your site is down.
Please get back to us when we can inspect the element in question.
Best regards,
VinayHi,
Thank you for the clarification, please follow this post for more info https://kriesi.at/support/topic/change-text-in-sending-button-contact-form/#post-649858
Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
@media only screen and (max-width: 767px) { .responsive .avia_scrollable_table .avia-data-table > thead > tr > th, .responsive .avia_scrollable_table .avia-data-table > tbody > tr > th, .responsive .avia_scrollable_table .avia-data-table > tfoot > tr > th, .responsive .avia_scrollable_table .avia-data-table > thead > tr > td, .responsive .avia_scrollable_table .avia-data-table > tbody > tr > td, .responsive .avia_scrollable_table .avia-data-table > tfoot > tr > td { white-space: normal!important; }}We need to take a closer look at the hover issue Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayJuly 15, 2016 at 9:57 am in reply to: Need image element to appear "on top" of other elements #661178Hey scotthco,
None of the URL’s posted are viewable. I’m getting a “Forbidden : Access is denied.” error.
Would you mind providing us working links, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHey mewmew21,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
Change the background color value to suit your design :)
#top #wrap_all .header_color .av-menu-button-colored > a .avia-menu-text{ background-color: #ca0003; border:none; }Best regards,
VinayHey igorfoto,
To remove the default copyrights just add [nolink] to the end of your copyright line under Theme Options -> Footer
Best regards,
VinayHey pallabip,
Please find the shortcode for the page you requested in this link http://pastebin.com/raw/7e1D4Cqp
Let us know if you need anything else :)
Best regards,
VinayHi,
We have enabled custom css class name support and added the below css in Quick css
.custom_gap { height:200px; } @media only screen and (max-width: 767px) { .custom_gap { height:0px!important; }Best regards,
VinayHey Siobhan,
I checked the issue on your site and found a few js errors in console. A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
VinayHey hingex,
Please generate a envato API key and enter it in Enfold settings along with your username. Yiou should be able to receive the updates. For more info please refer to this link https://themeforest.net/help/api
Best regards,
VinayHi,
Glad we could help! To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHey fernandosantospanarama,
Auto play works without any issue. Just make sure you have the autoplay checked in vimeo video options and copy the iframe embed code in the code block element.
Let us know if you have any questions.
Best regards,
VinayJuly 14, 2016 at 10:08 am in reply to: Color Section Homepage Image Loads Huge Then Resizes to Screen #660751Hey doug123,
I tried to troubleshoot this issue but it’s loading fine for me and i’m unable to re-produce the issue. Please post a screenshot or a video of the issue so we can help you better.
Best regards,
Vinay -
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