Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
  • #661307

    The widget area’s dont open. Also in the website certain items don’t work the wa the should.

    – Installing a old version of Enfold.
    – Deactivation all plugins


    Hey LP-Media,

    Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? I’m not sure how you created your child theme but if you should need a fresh one you can download one here:



    Hi Rikard,

    The website is using the latest version of Enfold. The child theme was created with a child theme generator plugin, the result is them same a downloading the child theme.

    Do you gave any other tips?

    Best regards,

    Rutger van de Griendt



    A plugin conflict may be one of the reason for the js error in the console.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,


    Dear Vinay,

    I tried this allready and checked it again a second ago. The problem still exists.

    Also tried:
    – Deactivated compression on the server
    – using the original theme instead of child
    – Using other theme -> this worked so the problem should be enfold related…


    Any updates on my issue?





    Could you try to reinstall WordPress under Dashboard–>Updates?



    Allready tried that, using ftp and now again using the dashboard….

    My client is comming over for a WordPress training tomorrow. I really hope you can help me solve this before that. Trying all kinds of things now for 5 days (see topic date)….

    Hope to hear from you soon

    Best regards,



    Dear Kriesi support,

    Do you have any other solutions? I’ve tried everything I can think off…

    If you aren’t able to solve this problem please let me know too. Maybe we need to built the website in a other theme without problems..

    Hope to hear from you soon.

    Best regards,



    Hope to hear from you…


    Dear Kriesi,

    Maybe you haven’t seens my messages. Therefor again a reminder. I really need some help with this bug.

    Hope to hear from you soon…

    Best regards,




    We re-saved the Settings > General options and the Widgets area started to work again. There’s probably an unwanted space in the WordPress-adres (URL) value.

    Best regards,


    Dear Ismael,

    Thank you so mutch!

    Best regards,


Viewing 14 posts - 1 through 14 (of 14 total)
  • The topic ‘Widget's arent opening – Javascript problem’ is closed to new replies.