Hey lpetroni,

I checked your site for any issues with loading the advanced layout builder but the ALB elements loaded fine on all the pages that i checked. If you are still facing this issue please clear the cached files in your browser.

Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

Best regards,
Vinay

Hey JOSE,

There are no known issue with this plugin and it should work fine. You could probably check out the plugin directory for more options https://wordpress.org/plugins/search.php?q=floating+form

Let us know if you have more questions.

Best regards,
Vinay

Hey navindesigns,

Please remove the below custom css added to child theme styles to fix this issue.

@media only screen and (max-width: 768px)
.av_slideshow_full li img {
    width: 150% !important;
    max-width: 150% !important;
    margin-left: -25%;
}}

Best regards,
Vinay

Hi!

Please use the below code only for the mobile device

@media only screen and (max-width:480px) {
  #blue_section .container {
   padding-left: 70px!important;
}}

Regards,
Vinay

Hi,

Great! we will keep this ticket open so you can reach out to us in case you need any help.

To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

Hi!

Please add the below css in Quick CSS

#menu-item-127 {
   display:none;
}

Regards,
Vinay

Hey Julie,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

/* Fullscreen slider height in portable devices*/
@media only screen and (max-width: 775px) {
    #full_slider_1 li{
    min-height: 155px !important;
}
 #full_slider_1 li img{
 	min-width:175vw
 }}

Best regards,
Vinay

• This reply was modified 9 years, 5 months ago by Vinay.

Hi,

I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

Best regards,
Vinay

Hi,

I checked the link you provided but there is only one special heading with a h1 tag please make sure the rest of them also share the same settings and they will look the same. If you choose a h2 or other tags they will look a little different.

If you still have the same issue we need to take a closer look at the issue Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Vinay

• This reply was modified 9 years, 5 months ago by Vinay.

Hey primzy123,

Please create a new mailchimp API key and add it to the theme options in Enfold > Newsletter

If that don’t help A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

We await the results of your plugin compatibility test.

Thanks for your cooperation :)

Best regards,
Vinay

Hey unicaweb,

We would love to help you but it is not clear what exactly you are trying to achieve please elaborate if possible post us a link to the page where we can see the element in question and a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

If you are trying to hide the labels from the form please use the below css in Enfold > General Styling > Quick CSS

label {
display:none;
}

Best regards,
Vinay

• This reply was modified 9 years, 5 months ago by Vinay.

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

#top #main {
    padding-top: 150px!important;
}

Best regards,
Vinay

Hi,

Glad the issue is fixed! We really appreciate it if you rate our theme on themeforest .
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

Hey endanight,

Google services like the map feature is now constrained to work with an API key. It is easy to get the Google API key please refer to this link

Add your API key in the theme options Enfold > Google Services

While setting up the API key make sure to add /* at the end of your site name in the API options.

Example http://kriesi.at/*

Best regards,
Vinay

Hey brianacunningham,

It appears correctly on my screen. In case you still see the issue please let us know more details about the browser you are using and how we can re-produce this issue.

Best regards,
Vinay