Hi,

We need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Vinay

Hi,

Sorry but it’s not clear what exactly are you trying to do? If you switch to default editor from ALB it will show you shortcode for the ALB elements.

You can aslo activate he debug mode to view the shortcode http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Best regards,
Vinay

Hi,

Right click and inspect the body tag to find the page ID class name.

Best regards,
Vinay

Hi,

It might be due to a incomplete html tag on the page. Please delete all elements and try again if you still have any issues Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Vinay

Hey kilimats,

To add a image on the special heading please turn on custom css class name support http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

Add a custom class name to special heading.

use a pseudo element to place the image.

Example https://codepen.io/vinnie/pen/amvojg

Note you cannot control the pseudo element image size in css. You need to have the correct image size.

Best regards,
Vinay

• This reply was modified 9 years, 4 months ago by Vinay.

Hi,

Glad it’s sorted for you :) and appreciate you sharing the tips here.
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

#top .tab{
 color:#000;
 font-weight:600;
}
/* Active Tab Color */
#top .tab .active_tab {
 color:red;
 font-weight:800;
}

Best regards,
Vinay

Hi,

Please watch this video for a visual explanation https://www.youtube.com/watch?v=A5wQ9p6d9xs

You can also google for more tutorials and view our documentation http://kriesi.at/documentation/enfold/

There are many plugins that do this job as well like https://wordpress.org/plugins/email-before-download/

Hope this helps

Best regards,
Vinay

Hey emmaxu,

We inserted your API key in Settings > Google API Key Please review your site and let us know if you have any questions.

Best regards,
Vinay

Hey pgamet,

I do not see mega menu on the link provided.

Please refer to this documentation to easily setup a mega menu http://kriesi.at/documentation/enfold/setting-up-your-mega-menu/

Best regards,
Vinay

Hey Yoolia,

I checked your site did not get any popup. It probably was a caching issue in case any user report to you with pop on the site without a close button please advice them to hard refresh.

Users may not see the changes until the cached files are cleared in your browser.

Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

Best regards,
Vinay

Hey sgtsantos03,

Google services like the map feature is now constrained to work with an API key. It is easy to get the Google API key please refer to this link

If you already created an API key please delete all old API key’s from google account to avoid a conflict.

While setting up the API key make sure to add * before and after the domain name without http, www or https in the URL.

Example *.kriesi.at/*

Add your API key in the theme options Enfold > Google Services

Best regards,
Vinay

Hey sgtsantos03,

Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

To increase the wordpress memory limit please access wp-config.php file and add the below line

define('WP_MEMORY_LIMIT', '256M');

For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Or you can contact your service provider and they can do it for you.

After this if the issue persist Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Vinay

Hi,

We modified the code in functions.php as below

function mobile_menu_social_icons(){
?>
<script>
jQuery(window).load(function(){

 var htmlString = jQuery('#header_main .social_bookmarks').html(),
  mobileMenu = jQuery('#mobile-advanced .menu-item-top-level-5');

  mobileMenu.after('<ul class="noLightbox social_bookmarks">' + htmlString + '</ul>');
  
});
</script>
<?php
}
add_action('wp_footer', 'mobile_menu_social_icons');

Added the below in Styles.css

/* Mobile menu social icons */

#mobile-advanced .social_bookmarks {
   display:inline-block!important;
}
#mobile-advanced .social_bookmarks a:before {
    top: 2px!important;
    margin-left: -13px!important;
}
#mobile-advanced [data-av_iconfont='entypo-fontello']:before {
    font-family: 'entypo-fontello';
}

#top .social_bookmarks li a:before, #mobile-advanced .social_bookmarks li a:before {
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
    font-weight: normal;
    content: attr(data-av_icon);
    speak: none;
}

#mobile-advanced ul.social_bookmarks li, #mobile-advanced ul.social_bookmarks li a{
    border:0!important;
    clear:none!important;
    float:left!important;
    max-width:30px;
    display:inline-block!important;
}
#mobile-advanced .social_bookmarks li a:before {
    color: #666;
    font-size: 30px!important;
   font-size: 20px;
}

The latest version is 3.7.1 if you do not find the update option in the theme Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

Best regards,
Vinay

Hi,

Steps taken to correct the issue.

1. Deactivated W3 total Cache and content protect for troubleshooting purpose.

2. Corrected syntax errors in custom css which will cause conflict.

3. added the below code to custom css

#header.av_minimal_header .avia_mega_div {
    left: 0!important;
}

Please review the site and let us know if you have any questions.

Best regards,
Vinay