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  • #683873

    I have the menu items marked as Mega, but the child items don’t display. Can you help?

    Just updated WP and Enfold today.

    #683926

    Hey pgamet,

    I do not see mega menu on the link provided.

    Please refer to this documentation to easily setup a mega menu http://kriesi.at/documentation/enfold/setting-up-your-mega-menu/

    Best regards,
    Vinay

    #683951

    Ahhh, but it is a mega menu. It’s the main header menu and worked before I updated themes. (I use a child theme). You can see the children in the menu if you shrink to small view. But they don’t show up in large view. Help??? In fact, when I just looked at it now, the child menu links showed up for a short second as I hovered over the Children section. Humm? Thanks for your help!

    #684101

    Hi,

    We need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    #684212

    Thanks for looking at this!

    #684546

    Hi,

    I checked your site and a plugin conflict is the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

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