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Hey tcoach84,
Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here and provide a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.template-blog .post_delimiter { margin: 0 0 25px 0!important; padding: 25px 0 0 0!important; }Best regards,
VinayHey grwebs,
Thank you for reaching out to us. You do not require any code to fix this so kindly remove any code added to fix it to avoid conflicts.
Please go to Enfold > Header > Header Behavior and select the options that suit your design well :)You can make further modifications to the way the header appears by opening the homepage as an admin and edit the Layout Options on the right side of the page.
Let us know if you need any further assistance.
Best regards,
VinayHi,
Nice design :)
Since it is a text heavy design what do you think about increasing the white space a bit more between each section.
Best regards,
VinaySeptember 27, 2016 at 8:10 am in reply to: Customize blog posts widget change change title/ body font size #692076Hey mcraig77,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.page-id-726 h3.entry-title { font-size: 1.5em!important; } body.page-id-726 { font: 14px/1.5em !important; }Best regards,
Vinay-
This reply was modified 9 years, 4 months ago by
Vinay.
Hi,
It appears you have changed the names and I’m unable to view any errors on the site or not sure if the above code is working. The site looks good on my end (screenshot in private). You may not see the changes until the cached files are cleared in your browser.
Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.
Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
#mobile-advanced { background: #FFF!important; }Best regards,
VinayHey Pcarran83,
I checked your site with my API key and it works fine. Please follow the steps suggested by google correctly and it should work for you :)
It is easy to get the Google API key please refer to this link
If you already created an API key please delete all old API key’s from google account to avoid a conflict.
While setting up the API key make sure to add
*before and after the domain name without http, www or https in the URL.Example *.kriesi.at/*

Add your API key in the theme options Enfold > Google Services
Best regards,
VinayHi,
Please let us know what is the exact issue you are facing and how we can reproduce it? Also share the link to the plugin so I can try it on my installation and let you know.
Best regards,
VinaySeptember 27, 2016 at 4:41 am in reply to: Enfold Theme Options Menu has strange chatacters overlay after update #692048Hi!
The quick CSS worked for me after the theme options were re-set. However after saving any settings it stops working.
Is this a test site? It appears a plugin conflict may have corrupted some files. Do we have your permission to re-install a fresh copy of the theme ? First we will install it with all the old plugins intact if the issue persist you may have to get rid of all the plugins and re-install them.
However at the moment the child theme styles appear to be working fine and you can use it as a alternative to Quick CSS. Quick CSS allows you to add tiny bit of quick fix where as you can add more styles in Appearance > Editor > styles.css
I have added the below code for testing purpose and assure you that it works fine.
/* Testimonial background */ .avia-testimonial-content { background:gold!important; }The rest of the theme options except Quick CSS appear to be working fine. When ever you decide to go ahead with the theme re-install we can help you with it. Please upload a latest copy of the enfold theme to wp-content/themes/enfold-latest folder and we will take it from there.
Best Regards,
VinayHi,
Glad we could help!
We really appreciate it if you rate our theme on themeforest .
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHey Lisa,
For testing purpose I added my API key and it works fine. The problem is with the API key. please follow the steps suggested by google correctly and it should work fine for you.
It is easy to get the Google API key please refer to this link
If you already created an API key please delete all old API key’s from google account to avoid a conflict.
While setting up the API key make sure to add
*before and after the domain name without http, www or https in the URL.Example *.kriesi.at/*

Add your API key in the theme options Enfold > Google Services
Best regards,
VinayHey PyrexDevelopment,
There is too much transparent space in the logo on the left and right please crop the logo in the wordpress image editor and remove as much empty space from it and that should fix half of the problem.
Then you can either increase the header size to large or custom value in Enfold > header > Header size or use the below code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.logo img { min-height: 100px!important; }Best regards,
VinayHi,
It appears to be an error with your API key. Please follow the steps suggested by google correctly and create the API key it should work for you.
For testing purpose I have used my API key in Google Services.
It is easy to get the Google API key please refer to this link
http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/If you already created an API key please delete all old API key’s from google account to avoid a conflict.
While setting up the API key make sure to add
*before and after the domain name without http, www or https in the URL.Example *.kriesi.at/*

Add your API key in the theme options Enfold > Google Services
Kindly request you to create a new ticket for issues that are not related like the product image issue so we can keep the focus on the main topic.
Best regards,
Vinay-
This reply was modified 9 years, 4 months ago by
Vinay.
Hi,
I’m unable to view the link you provided as it is password protected.
1. Please share the link of the site whose style you are trying to replicate.
2. If possible export the theme options from the site you want to replicate the style.
3. Try to import the settings if you still have an issue Upload the file to google drive or other filesharing site and share the link.Lastly please share all necessary login credentials to make the changes.
Best regards,
VinaySeptember 26, 2016 at 8:06 pm in reply to: Enfold Theme Options Menu has strange chatacters overlay after update #691912Hi!
We installed a child theme and imported the parent theme settings. The changes made to the theme options are working fine on my end. please review your site and let us know if you have any questions.
Regards,
VinayHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
As you are an enfold customer we want you to achieve what you are looking for with enfold theme so we will help you with this modification. Please share a precise link where we can view the form so we can inspect it and help you with the modifications.
Best regards,
VinayHi,
On the link provided in private each grid appears to be of the same size on my end. Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
VinayHey raimf,
To duplicate page in enfold please enable debug mode to view page shortcode by following the steps provided here http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
Then copy the page shortcode to a new page and save it. Click on Advanced layout builder to view the changes and update the page again.or you can use wordpress plugin like duplicate post.
Let us know if you have any questions :)
Best regards,
VinayHi,
The jQuery plugin is enqueued correctly. However I suspect that the class name has a discrepancy. Also there is a js error in console not sure if it is because of the bar indicator script or another plugin.
A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.If the plugin still do not work for you I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
VinayHey matelko2003,
The admin login page opens up fine for me. You may not see the changes until the cached files are cleared in your browser.
Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.
If you have any issue after login to admin page please access the wp-content\plugins folder via FTP or control panel > file manager and rename the plugins folder to plugins-old. That should give you access to backend easily.
Let us know if you have any questions.
Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
Adjust the min height value to suit your design..logo img { padding: 10px 0!important; min-height: 80px!important; }It is not clear what you are trying to achieve from your previous reply. If this is not what you want Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
VinayHi,
Glad we could help!
We really appreciate it if you rate our theme on themeforest .
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
The registration form is not showing up on the desktop as well. Please check the installation guide for the script from the site where you got it.
If you have the link to it please feel free to share it with us.
Try to activate a default wordpress theme and check if it works.
If you still have an issue please post the script that you copied to http://www.pastebin.com and share the link.
Best regards,
VinayHi,
Please check the example page we have installed this plugin https://wordpress.org/plugins/read-more-without-refresh/installation/
If this does not suit your needs please use an alternate plugin The installation tab has all the information you require to use the plugin.
If you have any questions about the theme please feel free to get in touch with us.
If you like to know about the plugin features I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
VinayHi,
Glad we could help :)
Please check this link for compatibility info http://caniuse.com/#feat=calcBest regards,
VinaySeptember 25, 2016 at 11:24 pm in reply to: Add a font weight to an exisiting Google font that is available in the theme #691403Hi,
If you are adding inline style please try to add font-weight: 800!important; The font may be does not support font weight 300.
If you like to control it using css class names
1. Enable custom css class name support for layout builder elements and add a custom class name for the text element
2. add custom css in Enfold > general Styling > Quick CSS.custom-weight { font-weight: 800!important; }Best regards,
VinaySeptember 25, 2016 at 11:04 pm in reply to: Add a font weight to an exisiting Google font that is available in the theme #691400Hey tamerax,
We can add font weight to html elements such as paragraph, or main menu or any specific div elements with specific class names.
Would you mind providing a precise link to your site, showing the elements in question or which block of text need to have the font weight increased? We need to be able to inspect them in order to help :)Best regards,
VinayHey tmgscanada2,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
#top #header_meta { background-color: transparent!important; }Best regards,
Vinay -
This reply was modified 9 years, 4 months ago by
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