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Viewing 30 posts - 4,921 through 4,950 (of 10,428 total)
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  • in reply to: Grid pixel border value not correct when used #694785

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Making Portfolio Item title larger #694784

    Hi,

    Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

    However since you are using enfold if you give us some time we will write the custom code required to do this. It might take some time tho please let us know.

    Best regards,
    Vinay

    Hi,

    We have created a new API key as per google guidelines and added it in the theme options.
    The Maps works fine on my end. Please review your site and let us know if you have any questions :)

    Best regards,
    Vinay

    • This reply was modified 9 years, 4 months ago by Vinay.
    in reply to: Main Menu Parent Highlight while sub or child is selected #694570

    Hi,

    The parent menu is highlighting correctly. Please check the attached screenshot. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinay

    in reply to: Different Styles in 2 languages #694565

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    Hi,

    The issue is with the API key please share your google account credentials so we can create a API key for you as per google guidelines.

    Best regards,
    Vinay

    in reply to: Align table content to the top #694536

    Hey wurgi,

    I checked your page but it’s not clear what exactly are you trying to align to the top?

    Please be more specific so we can help you better. Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    or let us know the heading name so we both can be on the same page and resolve it.

    Best regards,
    Vinay

    in reply to: Grid Row Elements Not Showing on Mobile #694533

    Hey Greg,

    Thank you for sharing the credentials.

    The issue you are facing is caused by the custom css styles added in the child theme styles.css which can be accessed from Appearance > Editor > styles.css

    Please remove all the styles and refresh the page to see that it works as intended.

    To find out which code is causing the issue add the codes one block at a time and refresh the page.

    Let us know if you have any other issue we are happy to help :)

    Best regards,
    Vinay

    in reply to: buttons in header on mobile are cut off #694496

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
    Adjust the max-width value in media query to suit your design.

    
    @media only screen and (max-width: 775px) {
        #full_slider_1  {
        background:#018ec6!important;
    }
    .av_slideshow_full.avia-slideshow { 
        min-height: 300px!important;
    }}
    

    Best regards,
    Vinay

    Hi,

    Glad you found a workaround. The site looks nice!

    Let us know if you have more questions via a new ticket.

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Excerpt of my blog's articles disappear #694491

    Hi,

    Please find the Screen options on the top right of the page and enable the Excerpt as shown in the below screenshot.

    Let us know if you have any questions we are happy to help!

    Best regards,
    Vinay

    in reply to: Grid pixel border value not correct when used #694465

    Hi,

    Please review the link you provided. This is the closest we can get to what you like to achieve. We have added the below code in Quick CSS.

    #spaced .flex_cell:nth-child(1) .flex_cell_inner  {	
    	padding:0px 0px 0px 10px!important;
    box-shadow : inset 10px 10px 10px 10px #000;
    }
    #spaced .flex_cell:nth-child(1) .avia-slideshow li img  {	
    	padding:10px 10px 10px 0px!important;
    }
    #spaced .flex_cell:nth-child(2) .avia-slideshow li img  {
    	padding:10px 10px 10px 0px!important;
    }
    #spaced .flex_cell:nth-child(3) .avia-slideshow li img  {
    	padding:10px 10px 10px 0px!important;
    }

    Best regards,
    Vinay

    in reply to: Pricing table with drop down menu #694022

    Hey Casualmonkey,

    Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

    On a second thought you are an Enfold customer and we would like to make your day! please post us your login credentials (in the “private data” field), so we can take a look at your backend and see what best we can do for you.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Even if the drop down menu is added it has to be linked to the buy button how are you planning on doing that? It would require a lot of customization.

    Best regards,
    Vinay

    Hey Shawnlimws,

    You need to add a different menu of the single pages using a plugin like https://wordpress.org/plugins/zen-menu-logic/ and add custom css in Enfold > general styling > Quick css or in child theme style.css to style them to suit your design.

    Best regards,
    Vinay

    in reply to: Rename enfold.css #694020

    Hi,

    I’m sorry to say but there is no easy way to do this at the moment.
    However if you like to change the enfold name that appears in the wordpress admin sidebar it is possible by changing the theme info in the child theme styles.css

    Let us know if you have more question we are happy to help :)

    Best regards,
    Vinay

    in reply to: Main Menu Parent Highlight while sub or child is selected #694018

    Hi,

    Try selecting the parent page for every sub page in the page layout options. A screenshot will not help us. We need to be able to inspect them in order to provide you the correct code. Please get back to us when we are able to inspect the element in question. We will be happy to help you :)

    Best regards,
    Vinay

    in reply to: Updated theme and website crashed #694017

    Hi,

    We can try and update this for you with your permission. Please backup your site and let us know if it ok to replace the theme files and wordpress if necessary.

    Best regards,
    Vinay

    in reply to: Concern about updating Enfold theme #694003

    Hi,

    Glad we could help!
    If you haven’t rated our theme already please rate it.
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Rename enfold.css #693999

    Hi,

    Almost all the files in enfold has a reference to this file changing that would take a very long time and may cause a conflict in the future when you update the theme. We recommend not to change the file name.

    Let us know the reason why you want to change it and if there is any alternate solution we are happy to help you with it.

    Best regards,
    Vinay

    Hi,

    The code was tested on your installation and it works fine. In the Quick CSS there was a missing closing tag which was affecting the code added after it. We have fixed that. please review the site and let us know if you need anythign else.

    Best regards,
    Vinay

    in reply to: Enfold Google Maps Widget troubleshoot. Map wont link location #693992

    Hi,

    Thank you for sharing the credentials. You are using an old version of the theme. Please update to the latest version 3.8 to resolve this issue and aff the API key in Enfold > Google Services (This Option is available only in version 3.8 or higher).

    If you do not see the update option in the theme Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Vinay

    in reply to: search bar missing on mobile #693989

    Hi,

    Glad it’s sorted for you!
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Customizing table css code #693988

    Hi,

    As mentioned earlier the code will affect all the tables so please specify a unique class name to the table and use the code provided.
    Let us know if you enable the custom css class name support as suggested in the previous reply and added a custom class name to the table to target a specific or an individual table?

    Best regards,
    Vinay

    in reply to: Different Styles in 2 languages #693987

    Hi,

    I still do not see the hight different on my end. Any how to fix it please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #top .av_minimal_header #s {
        min-height: 30px;
        max-height: 30px;
        height: 30px;
    }
    

    If you still see the difference please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.


    Best regards,
    Vinay

    in reply to: Main Menu Parent Highlight while sub or child is selected #693984

    Hi,

    To highlight the parent menu item when a sub page is viewed we have added the below code to the Quick CSS section under Enfold > General Styling :

    .current-menu-item {
    background: #e1e1e1;
    }
    

    Please review the site and let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: Home page movement #693962

    Hey soniavoice,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #top .avia-slider-testimonials.avia-testimonial-wrapper {
        min-height: 250px;
        max-height: 250px;
        overflow: auto;
    }
    

    Best regards,
    Vinay

    in reply to: Google Map API still not loading #693910

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Text Link Rollover Colors in Main Content #693909

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .avia-builder-el-4 h4 a:hover {
     color:#93acb4!important;	
    }

    I believe you are using custom html without any specific class names so it is difficult to target active link or inactive link.

    Please check the below link to implement css for active or visited links.

    Best regards,
    Vinay

    Hi,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #av_section_4 .flex_column {
    	 background:#333;
    	 padding:10px;
        top: 50%;
        transform: translate(-0%, -50%);
        margin-top:80px;
    }
    

    Best regards,
    Vinay

    in reply to: Internet Explorer Compatibility #693776

    Hey kom_vio,

    Sorry to say but IE 8 is an old browser and has a lot of issue with displaying the modern web animation and other js effects correctly. We can say it is the browser limitation as Microsoft has stopped developing this version of browser so going further none of the modern web effects will work correctly on it so request you to kindly update the browser to the latest version.

    Also please share a precise link to your site so we can take a look at it and let you know what best we can do for you in this case.

    Best regards,
    Vinay

    • This reply was modified 9 years, 4 months ago by Vinay.
Viewing 30 posts - 4,921 through 4,950 (of 10,428 total)