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Hi,
Thank you for contacting us and sorry for the late reply.
The required CSS to style the navigation like the example site is below
/* Underline color on hover */ #top #avia-menu .menu-item:hover > a > .avia-menu-fx { background-color: #2997ab; position: absolute; top: 0px; } /* Active menu underline color */ #top #avia-menu li.current-menu-item > a > .avia-menu-fx { background-color: #2997ab; }
You can find most of the customization codes in our docs :)
You may not see the changes until the cached files are cleared in your browser.
Please perform the below steps to clear the browser cache:
1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
Best regards,
VinayMarch 23, 2019 at 3:44 am in reply to: Main Menu sublevel Links very small on mobile and tablet #1082063Hi,
Thank you for sharing the details but the credentials are incorrect.
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - */ #top #wrap_all #header .av-burger-overlay #av-burger-menu-ul .sub-menu a { font-size: 20px; line-height: 1.5em; }
You may not see the changes until the cached files are cleared in your browser.
Please perform the below steps to clear the browser cache:
1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
You can find most of the customization code on our docs.
Best regards,
VinayMarch 23, 2019 at 3:12 am in reply to: Why the signup form on our website not pushed into Mailchimp? #1082060Hi,
Thank you for sharing the details.
I checked your site and found that you are using an old version of the theme. A lot has changed during this time so please update the theme to a latest version and activate it using an envato private token.
Please refer to the below links to update your theme.
Best regards,
VinayHi,
Thank you for sharing the screenshots. I’m sorry for the late reply.
I have checked your site homepage, shop page on both desktop and mobile. The menu looks fine on my end please check the screenshots attached.
The simulators are not always 100% accurate. Are you facing the menu issue on an actual device? If so please share the device and browser info.
I assure you this is not a theme issue. This is mostly happening because a custom code or a plugin is in conflict. Could you remove all custom modifications and try again?
You can also check out the demo site on the same device. It should work without any issue.
Best regards,
VinayHi,
It appears to be an issue with the z-index. Are you using any 3rd party plugin or a custom code to build the forum?
Could you please try giving both the color sections a custom #ID and use custom CSS to assign proper z-index to both the sections? If that does not work please try increasing the search section height.
Best regards,
VinayHi,
It appears to be an issue with the z-index. Are you using any 3rd party plugin or a custom code to build the forum?
Could you please try giving both the color sections a custom #ID and use custom CSS to assign proper z-index to both the sections? If that does not work please try increasing the search section height.
Best regards,
VinayHi,
It appears to be an issue with the z-index. Are you using any 3rd party plugin or a custom code to build the forum?
Could you please try giving both the color sections a custom #ID and use custom CSS to assign proper z-index to both the sections? If that does not work please try increasing the search section height.
Best regards,
VinayHi,
It appears to be an issue with the z-index. Are you using any 3rd party plugin or a custom code to build the forum?
Could you please try giving both the color sections a custom #ID and use custom CSS to assign proper z-index to both the sections? If that does not work please try increasing the search section height.
Best regards,
VinayHi,
Thank you for sharing the details.
Best regards,
VinayHi,
Thank you for contacting us.
Your web site link did not work for me.
Please try the below CSS
/* Hover background */ #top #header #avia-menu li.menu-item:hover > a { background:goldenrod; } /* Active menu link */ #top #avia-menu li.current-menu-item > a { background-color: gold; }
You can find CSS snippets for theme elements in our documentation please feel free to bookmark it :)
Best regards,
VinayHey tobibowen,
Thank you for contacting us.
Would you mind providing a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayMarch 22, 2019 at 3:40 am in reply to: "An error occurred while updating Enfold: Download failed. – NEED HELP ASAP #1081700Hi,
Thank you for contacting us.
To continue helping you further we need to be able to access the backend of your site and inspect what is going on. In order to do that we need WordPress login details and FTP login details which you can post in the private content area so only our mods can view it and help youw with this issue.
Best regards,
VinayHey John Salvador,
For technical support please register here kriesi.at/support/register with your item purchase code .
Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfold
Scroll to the bottom of the page to open a new ticket.
Best regards,
VinayMarch 22, 2019 at 2:40 am in reply to: Enfold medical theme template – how to shift second section below image? #1081674Hey jwag17,
Thank you for contacting us.
You can drag and drop the items on the page to change it’s position. If you still have an issue please provide precise information so we can help you better.
Best regards,
VinayHey WMLewis,
Thank you for contacting us.
Your search icon appears black on my end.
You may not see the changes until the cached files are cleared in your browser.
Please perform the below steps to clear the browser cache:
1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
Best regards,
VinayHey m,
Thank you for contacting us.
It is not exactly clear what you need? Please upload a screenshot/mockup to one of the below sites and share the link here so we can help you better :)
https://snag.gy/
https://ctrlv.cz/en/
https://imgur.comBest regards,
VinayHey Austin Mckinlay,
If your support is expired you an renew it to get technical support here.
You can also follow our documentation guide and update the theme.
Best regards,
VinayMarch 22, 2019 at 2:24 am in reply to: Shopping icon was hidden but now back after latest enfold update #1081665Hey kilimats,
Thank you for contacting us. Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - */ .responsive #top .cart_dropdown { display: none; }
Best regards,
VinayHey nunop,
Thank you for contacting us.
For testing purpose, please try to set up the tab section on a new and empty page. If you still have an issue please post your login details in private area. We do not require the purchase code every time it is only during registration we ask for it :)
Best regards,
VinayMarch 22, 2019 at 2:13 am in reply to: two different mansory gallerys, switch off the link of one of the Gallerys #1081662Hey ollie08,
Thank you for contacting us.
Please use the section ID in which the masonry gallery is added in the line
jQuery('#top.page-id-3351 a.av-masonry-entry').removeAttr('href');
Best regards,
VinayHey Jan Wijgerse,
Please check out the documentation for more help on troubleshooting.
For technical support please register here kriesi.at/support/register with your item purchase code .
Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfold
Scroll to the bottom of the page to open a new ticket.
Best regards,
VinayHey Jeff R.,
Thank you for contacting us.
Please post the email address which you are trying to register in private content area? So we can help you with the support issue.
If we are unable to resolve this for you please get in touch with themeforest for a refund, sales and refund issues are processed by them.
Best regards,
VinayHi,
Thank you for sharing the details.
I have checked your site and examples. Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, there are many plugins available which can do exactly what you are looking for please feel free to take a look at the below links
https://code.tutsplus.com/articles/8-best-wordpress-slider-carousel-plugins-of-2017–cms-28592
Best regards,
VinayHi,
Glad this issue is sorted.
Don’t forget to bookmark Enfold Documentation for future reference.
Thank you for using Enfold :)
Best regards,
VinayHi,
Thank you for contacting us.
The hover styles for desktop will be activated when user taps on mobile device. You can add your styles to hover state instead of active state and give it a try.
Best regards,
VinayMarch 21, 2019 at 4:13 pm in reply to: Pricing table – description column not shown on small screens #1081453Hey OKEIwebbureau,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - */ @media only screen and (max-width: 767px) { .responsive .pricing-table.avia-desc-col { display: block !important; } .responsive #top .avia-desc-col.pricing-table li { text-align: center; }}
Best regards,
VinayHi,
Glad the issue is resolved! As you may already know WordPress has changed a lot and we constantly work towards making our theme better everyday.
If you are happy with our services please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
VinayHi,
The credentials you provided are incorrect. Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - */ #av-tab-section-1 .av-tab-section-tab-title-container a:first-child:hover span{ filter: grayscale(100%); } #av-tab-section-1 .av-tab-section-tab-title-container a:nth-child(2):hover span{ filter: grayscale(100%); } #av-tab-section-1 .av-tab-section-tab-title-container a:nth-child(3):hover span{ filter: grayscale(100%); } #av-tab-section-1 .av-tab-section-tab-title-container a:last-child:hover span{ filter: grayscale(100%); }
You may not see the changes until the cached files are cleared in your browser.
Please perform the below steps to clear the browser cache:
1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
Best regards,
VinayMarch 21, 2019 at 2:31 am in reply to: Audio-Wiedergabeliste auf Woocommerce-Produktseite nicht korrekt angezeigt #1081120Hey wlab4,
Thank you for sharing the details. Sorry for the late reply.
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:
/* CSS - */ .wp-playlist-tracks .wp-playlist-item-length { float: right; }
The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.
Please perform the below steps to clear the browser cache:
1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
Best regards,
VinayHi!
Thank you for sharing the plugin with us. Could you please share more details on the plugin usage.
Cheers!
Vinay -
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