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Viewing 30 posts - 4,531 through 4,560 (of 10,428 total)
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  • in reply to: Headings Suddenly Resized while Updating. #706668

    Hi,

    The white space should not affect the font size. I checked for the issue with a white space element and the font size changes properly.



    Could you please try again and let us know if there is any issue.

    Best regards,
    Vinay

    • This reply was modified 9 years, 3 months ago by Vinay.
    in reply to: Background Image on Blog only #706630

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    Please feel free to change the url for the background image in the below code.

    @media only screen and (min-width: 768px){
    .html_header_top.html_header_sticky #top.blog #wrap_all #main,
    .html_header_top.html_header_sticky #top.single-post #wrap_all #main {
        max-width: 70vw!important;
        position: relative;
        left: 50%;
        transform: translateX(-50%);
    }}
    .wrap_all {
    	background: url(/wp-content/uploads/2013/08/main-bg_tile.jpg) #F5F5F5;
    	background-size: cover;
    	background-position: fixed;
    }
    

    Please check attached screenshot. The code will make the blog archive and post page look like a boxed layout and we add a background image via css to it’s parent div.

    Best regards,
    Vinay

    Hi,

    Nice site, Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .single-post .entry-content p {
    line-height: 150%
    margin-top: 31px;
    margin-bottom: 27px;
    text-align: justify;
    text-justify: inter-word;
    }
    

    Best regards,
    Vinay

    in reply to: Enfold Child Googl Maps Widget: Route JS error #706618

    Hi,

    I checked for the issue and was able to enter the address without any issues. There are no js errors in console showing on my end in windows chrome and firefox (screenshot attached).

    For testing purpose just enter the state and country and fetch co-ordinates and save the changes. This should work for you as well. Then you can add just the street address.

    Before trying the above steps please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinay

    in reply to: General questions, ideas #706599

    Hi,

    Ok let us know after trying it, if you have any issues… we would love to help!

    Best regards,
    Vinay

    in reply to: text editor #706594

    Hey davide1974,

    Would you mind posting us a screenshot/mockup of the issue? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    We may have to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: mask one categorie on widget #706591

    Hi,

    Ok, let us know if you have any questions.

    We will be glad to help!

    Best regards,
    Vinay

    in reply to: Video Markup Code #706589

    Hey ERS,

    Sorry for the delay, the easiest way to display the video here is to upload the video to a site like youtube or vimeo and embed the link in the video element. Or paste the video embed code in the codeblock element.

    Let us knwo what type of video you are trying to add and where did you get the code from if there is any documentation to impliment the code so we can help you better.

    Best regards,
    Vinay

    in reply to: Slider cut off on mobile #706580

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 768px) {
    .caption_fullwidth {
       bottom: auto!important;
    }}
    

    If you still have any issue please make sure the user role is set to admin for the credentials you provided we will need to inspect the backend settings.

    Best regards,
    Vinay

    in reply to: Iconfont Manager SuperAdmin permissions? #706481

    Hi,

    It’s always a good idea to use a child theme as it will be easy tow ork on customisations. Right now we want to add a child theme just for testing purpose. Please go ahead and add a child theme and let us know if that helps.

    Also try to create a new user and test the options.

    Best regards,
    Vinay

    in reply to: Mobile Menu Width #706478

    Hey Chris,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #mobile-advanced {
        max-width: 360px!important;
    }
    

    Best regards,
    Vinay

    Hey Daniela,

    Sorry for the delay, I checked your site on chrome desktop in resized version and on my android phone in both the site looks same. (screen shoot attached)

    Would you mind posting us more info which browser/device you are seeing this issue on and a screenshot/mockup of the same? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Vinay

    • This reply was modified 9 years, 3 months ago by Vinay.
    in reply to: Iconfont Manager SuperAdmin permissions? #706473

    Hi,

    Sorry for the delay, It appears there are 3 users by name admin, jessica and Kriesi.

    Have you tried to upload the icons by login as admin ?

    Normally administrator should be able to upload the icons unless some settings are changed. Are there any other admins who manage the site?

    Please try adding a child theme and check if that helps

    Best regards,
    Vinay

    in reply to: Create a Full Width background image with icon box elements #706460

    Hi,

    Copy and paste the below shortcode in an empty page. Save it and activate the layout builder by clicking on the “Advanced layout builder ” button on the page. This will allow you to easily edit the elements in advanced layout builder.

    [av_section color='alternate_color' custom_bg='' src='https://kriesi.at/themes/enfold/files/2013/06/slide3_bg.png' attachment='' position='top left' repeat='stretch' attach='fixed' padding='large' shadow='no-shadow' id='']
    [av_one_third first]
    
    [av_icon_box icon='59' position='top' title='Free Support']
    Aenean commodo ligula eget dolor. Lorem ipsum dolor sit amet, consectetuer adipiscing elit.
    [/av_icon_box]
    
    [/av_one_third][av_one_third]
    
    [av_icon_box icon='2' position='top' title='Mobile Ready' link='' linktarget='no']
    Cum sociis natoque. Aenean comenean commodo ligmenean commodo ligula eget dolor. Aenean massa.
    [/av_icon_box]
    
    [/av_one_third][av_one_third]
    
    [av_icon_box icon='36' position='top' title='SEO Optimized']
    Aenean commodo ligula eget dolor. Aenean massa. Lorem ipsum dopiscing elit.
    [/av_icon_box]
    
    [/av_one_third]
    [/av_section]
    

    Best regards,
    Vinay

    in reply to: How to use the empty space top right corner in the header #706455

    Hey markvanhaze,

    Please create a header widget area and add the contact info and icons in a text widget.

    Let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: Move floating contact for to top #706454

    Hey lmanney,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .page-id-550 .avia-section.av-minimum-height .container .content {
        vertical-align: top!important;
        padding: 50px 0 0 0;
    }
    

    Best regards,
    Vinay

    in reply to: Social Share Image #706224

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Mobile Only Widget #706221

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Remove category link on Magazine item #706218

    Hi,

    Thank you for the clarification please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .av-magazine-sort {
      pointer-events:none;
    }
    

    For more info please check https://css-tricks.com/almanac/properties/p/pointer-events/

    Best regards,
    Vinay

    in reply to: Full screen sections #706215

    Hey Evadidly,

    We need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Second ogo in Navigation menu not appearing #706213

    Hey GeoCreo,

    Every site is setup in a different way hence the custom code might not work for you. To add an extra logo in the header create a header widget and add the logo image from Appearance > Widgets > Header widget

    Best regards,
    Vinay

    in reply to: Put custom CSS field code into custom.css file?? #706206

    Hey Aerdvark,

    Yes you can grab all the css from quick css and insert it into child theme styles.css not custom.css

    Please check this documentation for more info http://kriesi.at/documentation/enfold/using-a-child-theme/

    Best regards,
    Vinay

    in reply to: How to sort mobile columns #706180

    Hey dillionline,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help. The uploaded mockup do not work for me please upload the screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Vinay

    in reply to: Enfold Style Panel Goes Crazy! #706171

    Hi,

    Sorry for the delay, a plugin conflict or a corrupt file may be the reason for this issue. You need to reset the general styles by selecting a different ” predefined color scheme ” before you do that please backup the theme settings.

    Go ahead and click on a different color scheme in Enfold > General Styles > predefined color scheme and set up the colors again.

    This should sort out the issue for you.

    Best regards,
    Vinay

    in reply to: Anchors not working #706164

    Hi,

    For testing purpose please deactivate all plugins and add the below code at the bottom of the functions.php

    // Scroll to div
    function scrollToDiv(){
    ?>
    <script>
         jQuery(document).scroll(function() {
         var sections = jQuery('.avia-section'),
            menu   = jQuery('#mobile-advanced li a');
            menu.on('click', function(event) {
                var target = jQuery(this.getAttribute('href'));
                if( target.length ) {
                    event.preventDefault();
                        jQuery('html, body').stop().animate({
                            scrollTop: target.offset().top - 1000
                        }, 1000);
                    }
                });
            });
     
    </script>
    <?php
    }
    add_action('wp_head', 'scrollToDiv');

    Best regards,
    Vinay

    in reply to: Full Width Header Search #706146

    Hey kylebarnick,

    We would love to help but it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

    Best regards,
    Vinay

    in reply to: Headings Suddenly Resized while Updating. #706145

    Hi,

    We checked for the issue. A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    The update button is grey as there are no updates available.

    If there is no conflict with plugins. Please enable custom css class support kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    Add a custom class to the heading and use the below css in Quick CSS

    .custom-heading {
      font-size:60px!important;
    }

    Best regards,
    Vinay

    in reply to: Font size setting not used in Tabs #706114

    Hey Thorsten,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .tabcontainer .tab {
        font-size: 19px;
    }
    

    If the above code do not work for you would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    • This reply was modified 9 years, 3 months ago by Vinay.
    in reply to: Bug masonry gallery 1px gap #706113

    Hi,

    It appears the masonry style is different now and the border spacing looks good on my end. Please feel free to get in touch with us and post a link to the issue if you need any further assistance.

    Best regards,
    Vinay

    in reply to: Menu button highlight when custom menu active in widget #706111

    Hi,

    Please try adding this at the very end of your themes / child themes functions.php file:

    
    // Highlight menu item
    function currentMenuItem(){
    ?>
    <script>
        jQuery(document).ready(function() {        
            jQuery('#menu-investor-relations .menu-item').each(function () {
                if (jQuery(this).hasClass('current-menu-item')) {
                	jQuery('#menu-item-7412').addClass('current-menu-item');
                }
            });   
        });
    </script>
    <?php
    }
    add_action('wp_footer', 'currentMenuItem');
    
    

    Best regards,
    Vinay

Viewing 30 posts - 4,531 through 4,560 (of 10,428 total)