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Viewing 30 posts - 3,991 through 4,020 (of 10,428 total)
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  • in reply to: Ajax Portfolio Slideshow Transition to fade instead of slide #736317

    Hi,

    Would you mind providing a precise working link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Background color for text boxes #736313

    Hi,

    Glad it’s sorted!
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Email Subscription boxes not working #736311

    Hey algkent,

    I checked the forum but it gives me an error ever time even if all the fields are filled in. We need to take a closer look at the setup Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Widget in Header #736286

    Hey iedigitaldesign,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login link (password to access if any for the login page) and credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Vinay

    in reply to: Purchase Code failing #736285

    Hey ehibard,

    It may be because you have already used this purchase code earlier ?

    It appears you have created an account with email tat start’s with emily.

    Could you please check that email address in private and let us know if you received any confirmation for new account?

    Best regards,
    Vinay

    in reply to: Shop menu displaying twice #736277

    Hi,

    The page is password protected and i’m unable to view it. However thank you for the screenshots it appears you have a duplicate menu widget added.

    Please check the widget area in Appearance > Widgets > Sidebar and see if the menu is added multiple times.

    Best regards,
    Vinay

    in reply to: Construction Demo changing menu color #736272

    Hey AustSkilledMig,

    The main menu color can be changed from Enfold > Advanced Styling > Main menu > Font color

    Let us know if you have any questions, we are happy to help :)

    Best regards,
    Vinay

    in reply to: Startup Business Demo / import #736264

    Hi,

    Thank you for making the video :) It helped to understand the issue better.

    As I understand one page menu does not link back to it’s original sections when you go to the other pages.

    To activate one page scroll menu and access other single pages we need to replace the main menu with a one page menu on the page that has different sections where users can scroll.

    In your case I think it is the homepage where users click on the menu and scroll to different sections.

    To achieve this please perform the below steps.

    We will first create 2 different menus one for the one page scroll sections and other default menu that is used site wide. Then let’s replace the default site wide menu with the one page menu using a plugin like https://wordpress.org/plugins/different-menu-in-different-pages/installation/

    STEPS:

    1. Create the default menu that will be used site wide from Appearance > Menu and call it “default menu” do not forget to check “main menu” at the bottom.

    2. Install the plugin “Different menu in different pages” and create a new menu location called “one_page_menu” from the plugin settings DuoGeek > Menu Manager

    3. Create the one page menu that will be used on a single page with different section #ID’s to scroll to and link the single pages from Appearance > Menu and call it “one page menu”. Do not forget to check the menu location “One page menu”

    4. Open the page with one page scroll sections and select the “main menu” from the menu manager on the right sidebar options and replace it with the “one page menu”.

    Best regards,
    Vinay

    in reply to: Code to move caption #736250

    Hey DickZirkzee,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    
    .avia_transform .av_slideshow_full.avia-fade-slider .active-slide .avia-caption-title {
        font-size: 3vw!important;
        position: absolute;
        left: 50%;
        transform: translateX(-50%);
        bottom: 10px;
        text-align: center;
    }
    

    Best regards,
    Vinay

    in reply to: Partner logo slider – stop on hover #736219

    Hey Mariusz,

    Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

    Best regards,
    Vinay

    in reply to: change import demo #736216

    Hey ohcesoj,

    As I understand you want to import default demo over construction demo Correct?

    If you go to Import demo and import a new demo over an existing construction demo this will erase the previous settings and import new pages.

    If you want to import default demo pages and keep construction demo as well please import it via XML file from Admin > Tools > Import > WordPress

    Make sure to check the option “Download and import file attachments” while importing.

    Please note this will not import the theme settings you may need to set them up and upload if any images are missing from backend once the XML file is imported.

    Default demo

    If you like to completely remove previous demo import use a plugin like https://wordpress.org/plugins/wordpress-database-reset/ this will make your wordpress installation as good as new by deleting all pages and settings.

    Best regards,
    Vinay

    • This reply was modified 9 years ago by Vinay.
    in reply to: Header #736213

    Hi,

    I checked the site on FF, IE and Chrome and also on my android phone the icons look fine on my end please refresh the page a few times to empty the browser cache and try again.

    If you still notice the same issue please enable CORS http://kriesi.at/documentation/enfold/enable-cors/

    Best regards,
    Vinay

    in reply to: Enfold Medical Theme Header Widget #734583

    Hey muskowl16,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Demo Import #734582

    Hey SkyrackAU,

    Please note that some demos do not include all the images. However if you are not able to download any image at all defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line

    define('WP_MEMORY_LIMIT', '256M');
    

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    and you can contact your service provider to increase the memory limit.

    Alternatively demo data can be imported using XML file from Admin > Tools > Import > WordPress
    Make sure to check the option “Download and import file attachments” while importing.

    Please note this will not import the theme settings you may need to set them up and upload if any images are missing from backend once the XML file is imported.

    Default demo
    Business Flat
    App Showcase
    Church Demo
    Construction Demo
    Cunsulting Demo
    Gym Demo
    Startup demo

    Let us know if this helps.

    Best regards,
    Vinay

    Hey YongyanLi,

    It could be due to various reason please check the enfold form if it is sending to your email address ending with gmail or yahoo to make sure the email server at yoursite.com is working correctly.

    Best regards,
    Vinay

    in reply to: Full width easy slider – font size #734574

    Hey taoleo,

    I checked your site for any plugin conflict or other possible js errors. Everything seem to be fine. It appears the default css for font size is getting more importance. Was there any custom code added or any modifications done?

    Some files may be corrupt, it can be replaced via ftp by accessing the folder ‘/wp-content/themes/’ from hosting control panel > file manager or via the FTP tool and rename the ‘enfold’ folder to ‘enfold-old’.

    Download a fresh copy of enfold theme and extract the ‘enfold’ theme folder from the downloaded package and upload it to same location ‘/wp-content/themes/’ this should fix the issue.

    Please refer to the link below for more info on updating the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Vinay

    in reply to: Make widget to right of the header move social icons down #734556

    Hi,

    Glad we could help!
    Please take a moment to review our theme on themeforest https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Icon in logo area #734555

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Side Bar Issues #734554

    Hey Brendon,

    Glad it is resolved! To know more about enfold features please check – http://kriesi.at/documentation/enfold/

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Full width header image issue on certain pages #734551

    Hi,

    Glad we could help!
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Twitter Feed #734512

    Hi,

    Glad it’s sorted for you!
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    Hey pursuit1,

    I checked your site and the main menu turns to a compact hamburger menu just before the menu items run into logo.

    The logo does re-size fine on my end on Windows and chrome.

    If you still have an issue please use the below code in Quick CSS section

    NOTE: Adjust the max-width value to be same width as just before the menu items run into the logo.

    @media only screen and (max-width: 1024px) {
    nav.main_menu {display:none !important;}
    #advanced_menu_toggle, #advanced_menu_hide {display:block !important; }
    }

    Best regards,
    Vinay

    in reply to: Change icon box to text #734506

    Hey LifeIsNow001,

    It’s not clear what exactly you are trying to do? I am assuming you like to add your own icons to the icon box is that correct?

    In that case please upload your font icons to the theme from Enfold > Import Export tab and insert it via theme options.

    Please check this link for more info http://kriesi.at/documentation/enfold/adding-your-own-icon-fonts/

    Best regards,
    Vinay

    in reply to: Google font not rendering properly in Chrome browser #734504

    Hey eainnem,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    html {
    text-rendering: optimizeLegibility !important;
    -webkit-font-smoothing: antialiased !important;
    -webkit-font-smoothing: antialiased!important;
    font-smoothing: antialiased!important;
    }
    

    If the above code do not make a difference please deactivate the caching plugin, clear the cache and hard refresh the page a few times. If you still have an issue Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Disable Mobile Menu and Keep Main Menu and Search Icon #734499

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Google Maps API Error / JavaScript-Error #734496

    Hi,

    Glad we could help!
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Logo Center Menu Right #734495

    Hi,

    Please change the left value to 50px from 0 :)

    Your code should look similar to

    #header_main_alternate {
    z-index: 2;
    left: 50px;
    position: absolute;
    }

    Best regards,
    Vinay

    in reply to: Open a pop up by clicking on a block #734494

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width:767px) {
    .mfp-iframe-holder .mfp-content {
            min-height: 80vh!important;
    }}
    

    Best regards,
    Vinay

    in reply to: install child theme with an existing site #734491

    Hi,

    To install a child theme please download the child theme zip file from this link http://kriesi.at/documentation/enfold/using-a-child-theme/

    1. Extract the downloaded package and copy the “enfold-child” folder to your wp-content/themes folder.

    2. Go to wordpress dashboard Appearance > themes > Activate Enfold child theme

    3. Once the child theme is activated Import the main theme settings from Enfold > Import/Export

    Best regards,
    Vinay

    in reply to: Second footer only with centered big social icons #734488

    Hi,

    We have added the below code in Quick CSS please review the site now :)

    #top #wrap_all .footer_2_color .social_bookmarks{	
        display: flex;
        justify-content: center;    
    min-height:100px;
    }
    
    #top #wrap_all .footer_2_color .social_bookmarks li {	
    border:none;
    margin:0 2em;
    }
    #top #wrap_all .footer_2_color .social_bookmarks li a {	
    margin-top:25px;
    max-height:55px;
    min-width:55px!important;
    border-radius: 50px;
    font-size:35px;
    padding: 12px 0 0 0;
    }
    
    #top .footer_2_color .social_bookmarks .social_bookmarks_facebook [data-av_icon]:before{
    	color:#FFF!important;
    }
    #top .footer_2_color .social_bookmarks .social_bookmarks_facebook [data-av_icon]:hover::before{
    	color:#FFF!important;
    }
    #top .footer_2_color .social_bookmarks .social_bookmarks_instagram [data-av_icon]:before{
    	color:#FFF!important;
    }
    #top .footer_2_color .social_bookmarks .social_bookmarks_instagram [data-av_icon]:hover::before{
    	color:#FFF!important;
    }
    #top .footer_2_color .social_bookmarks .social_bookmarks_youtube [data-av_icon]:before{
    	color:#FFF!important;
    }
    #top .footer_2_color .social_bookmarks .social_bookmarks_youtube [data-av_icon]:hover::before{
    	color:#FFF!important;
    }

    Best regards,
    Vinay

Viewing 30 posts - 3,991 through 4,020 (of 10,428 total)