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Hi,
The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.
Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.mejs-overlay-button { min-height:300px; }Best regards,
VinayHey Antonio,
For video background please use a color section with a video background and overlay.
For headline you can try the special heading element.Let us know if you have more questions.
Best regards,
VinayHey!
Glad you like it :)
Please try the below CSS :/* Submenu text color */ #top #header .avia_mega_div .sub-menu a { color:#FFF!important; } /* Remove yellow line*/ .header_color .avia_mega_div { background:transparent!important; }Cheers!
VinayHey td8000,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.html_header_top.html_header_sticky #top #wrap_all #main { padding: 50px 0 0 0px !important; }Best regards,
VinayHi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHi,
May be something is corrupt in the database. For testing purpose please try creating a new catogery and add a couple of posts to it and select the new catogery in the masonry layout to see if that works for you.
Best regards,
VinayHey mischael1,
Would you mind providing a precise link to your site or a mockup, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayFebruary 13, 2017 at 9:49 am in reply to: Transparent images appearing with grey backgrounds #746260Hey antisemitism,
This is not a theme related issue. It’s something to do with the way the images are processed. Please re-process the images from it’s source file in a image editor that should fix the issue.
https://forums.adobe.com/thread/1000208
https://forum.weavertheme.com/discussion/7090/gray-background-behind-transparent-png-image?Best regards,
VinayFebruary 13, 2017 at 9:34 am in reply to: Border around masonry + title underneath thumbnail #746251Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHey!
To target a specific element.
1. Enable the custom css class name support.
2. Add a custom class name in the custom css class name field of the slider element.
3. Use the custom css class name in the code as sbown below.@media only screen and (max-width:767px) { .custom-slider .avia-slideshow li img { min-height: 300px; min-width: 170vw; }}Regards,
VinayFebruary 13, 2017 at 9:11 am in reply to: Easyslider working in preview but showing old version in live #746237Hey!
Thank you for the new credentials, I have enabled the debug mode so you can easily copy the shortcode for the advanced layout builder elements.
The slider appears to work fine on all the test pages but I’m not sure why it is not working correctly only on the homepage.
1. Please delete the slider element from homepage.
2. Re-create the slider element on the homepage.Let us know if this works.
The below code is added in functions.php file to enable debug mode.
//set builder mode to debug add_action('avia_builder_mode', "builder_set_debug"); function builder_set_debug() { return "debug"; }Cheers!
VinayFebruary 13, 2017 at 9:00 am in reply to: Lightbox Modal Window Images Disappear: Enfold 3.8.5 & Safari 10.0.3 (12602.4.8) #746234Hey bowmandesign,
It works fine on the demo link. Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHey comelen,
Please install a security plugin like https://wordpress.org/plugins/wordfence/ and get in touch with your hosting company to check if they can secure the server your site is hosted on.
Best regards,
VinayHey mjakubicek,
Yes that is correct the code shows up only if you tick Escape HTML. To insert the code where you cannot insert the codeblock element please use the shortcode below.
[av_codeblock wrapper_element='' wrapper_element_attributes='' escape_html='aviaTBescape_html' custom_class=''] /* YOUR CODE HERE */ /* END YOUR CODE HERE */ [/av_codeblock]You can easily view the shortcode for page elements by activating debug mode http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
Best regards,
VinayHi,
We are sorry for the delay, please do not bump your ticket, when you reply to your own ticket it goes to the bottom of the queue.
I checked your site and they do stack
I’m assuming you like the elements to align to the right?

In that case please use the below css
@media only screen and (max-width: 767px) { .responsive #header .sub_menu { position: absolute; right: 0; max-width: 262px; } .responsive #header .social_bookmarks { position: absolute; right: 0; width: 136px; } #advanced_menu_toggle { margin-right: 0px!important; }}Best regards,
VinayHey LorbeerDesign,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
In the below code nth-child(x) the number x refer to the menu item. Please add more nth-child selectors to match the number of menu items and update the background color values.
#top #header .avia_mega_div .sub-menu:nth-child(1) { background:gold!important; } #top #header .avia_mega_div .sub-menu:nth-child(2) { background:green!important; }Best regards,
VinayHi,
The XML import method should work for you please give it another try. I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?
The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.
Best regards,
VinayHi,
Sorry for the delay, It appears you have this figured out? Let us know if you have more questions.
If you reply to your own topic the ticket will go to the bottom of the queue please wait for us to reply.
Best regards,
VinayHey alexanderduenchem,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can instead try using the Ken Burns slider or always hire a freelancer to do the job for you :)
Best regards,
VinayFebruary 13, 2017 at 6:28 am in reply to: Contact form 7 & Enfold contact form: identical styling #746131Hi,
I checked your site and the submit button appears below the captcha.
To make the focus field white Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
input[type=text]:focus { background-color: #FFF!important; color:#000!important; }Best regards,
VinayHi,
Sorry for the delay. Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
@media only screen and (max-width: 479px) { .responsive #top #main .products.slide-entry-wrap .product { margin: 0 20px 20px 0!important; width: calc(50% - 20px)!important; }}Best regards,
Vinay-
This reply was modified 8 years, 11 months ago by
Vinay.
Hi,
Sorry for the delay, I checked your site and it looks great. I could not quite figure out the which section are you talking about. To remove gap between sections try using the color section and in the options you can set the padding to no padding to remove the gap. Hope this helps :)
I think you are using easy slider which is not a full width element hence by adding the separators it takes up the available space. Please give the “Fullwidth easy slider” a try.
Best regards,
VinayHi,
I checked your site and the header background looks the same on desktop and mobile version. Please check the attached screenshot in private. If you still have any issue please upload a screenshot/mockup to imgur.com and share the link here so we can help you better :)
Best regards,
VinayHey Angelo,
We are sorry for the delay, The dividers looks fine on my end. Did you figure this one out? Let us know if you need more help and the browser in which you see the issue.
Best regards,
Vinay-
This reply was modified 8 years, 11 months ago by
Vinay.
Hi,
Glad it’s sorted for you!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHey GregDunn,
I have removed the code you added from Quick CSS and added the below code. Please review the site now :)
.home .header-scrolled-full { display:none; }Best regards,
VinayFebruary 12, 2017 at 10:22 pm in reply to: Link outside Google map to show location tooltip? #746044Hey Kevin,
You may have to create a new page for each link if you like to direct the user to a particular location on the map or try using a plugin like https://wordpress.org/plugins/basic-google-maps-placemarks/ If that does not meet your requirement please try browsing the plugin directory for more choice https://wordpress.org/plugins
Best regards,
VinayHey teotaban,
Please setup a header widget and add the facebook icon in the header widget area from Appearance > Widgets
Best regards,
VinayFebruary 12, 2017 at 10:07 pm in reply to: How to stop the image getting lighter when you hover over it #746041Hey fash,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
#top .av-overlay-hover-deactivate:hover .av-caption-image-overlay-bg{opacity: .5 !important; }Best regards,
Vinay -
This reply was modified 8 years, 11 months ago by
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