Page 870 – Support | Kriesi.at – Premium WordPress Themes

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June 17, 2018 at 6:53 pm in reply to: LayerSlider claims it's not activated but Theme is up to date #973990

Victoria
Inactive Moderator

Hi Karisa,

Best regards,
Victoria

June 17, 2018 at 6:45 pm in reply to: Latest theme fatal error #973987

Victoria
Inactive Moderator

Hi Rhonda,

Glad you got it working for you! :)

This file was supposed to be deleted, maybe it was left there by mistake.

If you need further assistance please let us know.

Best regards,
Victoria

June 17, 2018 at 6:43 pm in reply to: Flags right side #973985
Victoria
Inactive Moderator
Hi inaudit,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#av-custom-submenu-1 .menu-item:hover a {
    color: red;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 17, 2018 at 6:41 pm in reply to: Mobile Menu don't work #973982
Victoria
Inactive Moderator
Hi Mike61,

I answered twice in private box, do you not see it?

Best regards,
Victoria
- This reply was modified 7 years, 8 months ago by Victoria.
June 17, 2018 at 6:40 pm in reply to: Is it possible to link to a specific slide in a easy slider? #973980

Victoria
Inactive Moderator

Hi Mike,

This has some info about it

Documentation

If you need further assistance please let us know.
Best regards,
Victoria

June 17, 2018 at 6:31 pm in reply to: Increasing the size of timeline icon/picture #973975

Victoria
Inactive Moderator

Hi Stephen,

I could not load the screenshot, I am asked to log in. Can you please upload it again to https://imgur.com/ or Dropbox?

Best regards,
Victoria

June 17, 2018 at 6:30 pm in reply to: Max-width and center horizontally color section in steched layout. #973972
Victoria
Inactive Moderator
Hi momoko-enfold,

Thank you :)

The whole code for you should be like this:
```
#color_sec_limit_width {
    max-width: 1400px !important;
    margin: 0 auto;
    float: none;
}
```
Best regards,
Victoria
June 17, 2018 at 6:26 pm in reply to: Burger Menu Issue with Preloader #973968

Victoria
Inactive Moderator

Hi etheravion,

Thank you. Are you using this demo? Do you have this issue on your end?

Best regards,
Victoria

June 17, 2018 at 6:22 pm in reply to: Object Error on mobile with video slider #973966

Victoria
Inactive Moderator

Hi Tim,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

June 17, 2018 at 6:22 pm in reply to: Blog Header images not rendering correctly on mobile #973965

Victoria
Inactive Moderator

Hey Justin,

https://cl.ly/2Z3k0u0P0p2e This is the code doing that.
Can you disable caching and minification for now so that I can see where it is coming from?

Best regards,
Victoria

June 17, 2018 at 6:20 pm in reply to: Can't Update Theme from 4.2 to latest version – entire website now down #973964

Victoria
Inactive Moderator

Hey stayswithstyle,

Can you please check server log for error?

Best regards,
Victoria

June 17, 2018 at 6:18 pm in reply to: Instagram widget broken on theme update #973963

Victoria
Inactive Moderator

Hey SCMHR_HomeOffice,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 17, 2018 at 6:15 pm in reply to: Thousands of rows in wp_options with autoload = yes #973962

Victoria
Inactive Moderator

Hi SCMHR_HomeOffice,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

June 17, 2018 at 6:15 pm in reply to: Media Library URLs #973961

Victoria
Inactive Moderator

Hi BBM,

Oh, sorry, I thought you were using some media library management plugin.

Best regards,
Victoria

June 17, 2018 at 6:09 pm in reply to: Video Background with sound but does not work on Safari / Internet Explorer #973958

Victoria
Inactive Moderator

Hi lpuls,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 17, 2018 at 6:05 pm in reply to: Adding images to the top bar – height problem #973957
Victoria
Inactive Moderator
Hi cyberhrc,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) {
  #header_meta .sub_menu {
    top: 3px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 17, 2018 at 6:01 pm in reply to: Add image to header – Enfold #973955
Victoria
Inactive Moderator
Hi agustinncatalano,

You need to try adding that code via FTP or cPanel. There can be some server settings that prevent you from editing the file from the WordPress interface.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria
- This reply was modified 7 years, 8 months ago by Victoria.
June 17, 2018 at 5:59 pm in reply to: Facebook and Twitter widgets no longer working #973954

Victoria
Inactive Moderator

Hi lewisedavis,

Best regards,
Victoria

June 17, 2018 at 5:26 pm in reply to: Max-width and center horizontally color section in steched layout. #973951

Victoria
Inactive Moderator

Hey momoko-enfold,

Can you please specify which color section and on which page is that?

Best regards,
Victoria

June 17, 2018 at 5:23 pm in reply to: Galería de fotos #973948

Victoria
Inactive Moderator

Hi Belema,

Can you please have the Appearance > Editor enabled?

Or if you have a header.php file in your child theme, please update it with the fresh copy.

Best regards,
Victoria

June 17, 2018 at 5:21 pm in reply to: Why don't my Woocommerce subcategories display in 3 columns? #973947

Victoria
Inactive Moderator

Hi craigriches,

Yes, I noticed that, we had that issue in some previous version of the theme, and it can be just the html cached, which is why I asked to deactivate caching.

Best regards,
Victoria

June 17, 2018 at 5:11 pm in reply to: Blurry product thumbnails in gallery on Product page (woocommerce) #973942

Victoria
Inactive Moderator

Hi KRWKnitwear,

Can you please update the login link? The token has expired.

Best regards,
Victoria

June 17, 2018 at 5:07 pm in reply to: masonry landscape tag #973940

Victoria
Inactive Moderator

Hey Ushbot,

Best regards,
Victoria

June 17, 2018 at 5:04 pm in reply to: Burger Menu Issue with Preloader #973936
Victoria
Inactive Moderator
Hey etheravion,

Thank you for your input. Which browser are you testing in?

Can you please make a small screencast of the issue? I tested, did not seem to see the issue.

Best regards,
Victoria
- This reply was modified 7 years, 8 months ago by Victoria.
June 17, 2018 at 4:57 pm in reply to: Searching for the settings to get fullscreen picture… #973931

Victoria
Inactive Moderator

Hi ThomasSpreitzer,

Could you please attach a mockup of what you’re trying to achieve?

You can use the Layer Slider, image with hotspots and other elements.

Here are our demos, please check all the elements and tell us which will work fro you.

Layerslider

Image with Hotspots

Best regards,
Victoria

June 17, 2018 at 4:45 pm in reply to: Missing Heading at the partner elemnt #973929

Victoria
Inactive Moderator

Hi Christian,

Thank you.

Best regards,
Victoria

June 17, 2018 at 4:32 pm in reply to: BIG Bug with ICONS not working – Performance Settings #973925

Victoria
Inactive Moderator

Hey Heathcliffe,

First, you need to build your pages and then enable that setting. It should work.

Best regards,
Victoria

June 17, 2018 at 4:31 pm in reply to: Change of Enfold settings messes up website/fonts #973924

Victoria
Inactive Moderator

Hi Filp,

Best regards,
Victoria

June 17, 2018 at 4:24 pm in reply to: Object Error on mobile with video slider #973923

Victoria
Inactive Moderator

Hi Tim,

Tha error comes from Youtube. Did you use a correct link?

Best regards,
Victoria

June 17, 2018 at 4:21 pm in reply to: Exclude Footer Template from Enfold ajax search #973921

Victoria
Inactive Moderator

Hi Doug,

Please, do not copy the code from the email, come to the forum and copy it from here. The link is below.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 26,071 through 26,100 (of 38,325 total)

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