Page 839 – Support | Kriesi.at – Premium WordPress Themes

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July 18, 2018 at 12:25 pm in reply to: Enfold and the "Opt-Out Facebook Pixel (DSGVO / GDPR)" Plugin #986924

Victoria
Inactive Moderator

Hi dasibaer,

That is not Enfolds, Facebook Pixel Opt-Out plugin is printing it out. Please check the settings and clear the cache.

Best regards,
Victoria

July 18, 2018 at 12:20 pm in reply to: How to insert an image into the socket #986920

Victoria
Inactive Moderator

Hi niguli,

Widgets will not go in that area, so another solution is editing the files. So great that it is working for you that simple :)

Best regards,
Victoria

July 18, 2018 at 11:25 am in reply to: Demo Import not working #986898

Victoria
Inactive Moderator

Hi Perrine,

I was about to check, but credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

July 18, 2018 at 11:22 am in reply to: Media library shows empty boxes, no images #986892

Victoria
Inactive Moderator

Hey bruwa,

Here are some articles for you to consider
https://wordpress.stackexchange.com/questions/223762/moving-media-library

How to Move Content From One WordPress Site to Another

https://managewp.com/blog/wordpress-migrating-content-and-media

If you need further assistance please let us know.
Best regards,
Victoria

July 18, 2018 at 11:18 am in reply to: custom.css not working #986889

Victoria
Inactive Moderator

Hi AudioSuites2018,

If you enabled the css merging option, you need to resave theme options. Have this option disabled until you are done with your changes and then enable merging css.

If you need further assistance please let us know.
Best regards,
Victoria

July 18, 2018 at 11:16 am in reply to: YouTube video in color section background doesn't start #986887

Victoria
Inactive Moderator

Hi romano2,

Let’s see if we can adjust the layout with the video element first. Do you still have the video? Can you make a test page?

Best regards,
Victoria

July 18, 2018 at 11:13 am in reply to: Strange behaviour of codeblock Element in Footer Page #986885

Victoria
Inactive Moderator

Hi internet-projects,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 18, 2018 at 11:10 am in reply to: Woocommerce Lightbox Image Size #986883

Victoria
Inactive Moderator

Hi CreativeFedora,

Here is a thread for you to consider
https://kriesi.at/support/topic/enfold-image-sizes/#post-336176

If you need further assistance please let us know.
Best regards,
Victoria

July 18, 2018 at 11:07 am in reply to: Admin notice error message #986882

Victoria
Inactive Moderator

Hey iveyeng,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 18, 2018 at 11:00 am in reply to: Image size blog #986881

Victoria
Inactive Moderator

Hey gabs01,

I do not see any images in the blogposts, do you mean featured images?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 18, 2018 at 10:58 am in reply to: Feautured image size on single blog post #986879

Victoria
Inactive Moderator

Hey SeBaCODEAWAY,

Could you please attach a mockup of what you’re trying to achieve?

Or explain a bit more?

Best regards,
Victoria

July 18, 2018 at 10:55 am in reply to: Mobile shows object object instead of fallback picture #986876

Victoria
Inactive Moderator

Hi green-finch,

Please check this thread

Easy Slider producing [object object] on mobile

If you need further assistance please let us know.
Best regards,
Victoria

July 18, 2018 at 10:49 am in reply to: Extra Main Content Space #986874

Victoria
Inactive Moderator

Hi crtdude,

Can you please share the code that you’re using for the sms?

Best regards,
Victoria

July 18, 2018 at 10:37 am in reply to: Add shortcode just before "read more" #986869

Victoria
Inactive Moderator

Hi elvirais,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 18, 2018 at 10:37 am in reply to: Scroll down arrow in LayerSlider #986868

Victoria
Inactive Moderator

Hi Heathcliffe,

I do not decide what gets implemented and what does not, I am here to help our customers within the limits of the support policies as much as I can.

I cannot tell you why or when it is implemented or not.

Best regards,
Victoria

July 18, 2018 at 10:33 am in reply to: Font summary blogpost #986867

Victoria
Inactive Moderator

Hi Eefke,

I changed the setting to the same size as on your blog page and they look ok now. Please check.

Best regards,
Victoria

July 18, 2018 at 10:24 am in reply to: Ad writer to a portfolio item #986866

Victoria
Inactive Moderator

Hi RandomCreatives,

Best regards,
Victoria

July 17, 2018 at 12:11 pm in reply to: Blog Date, Comments, Tags Misalignment #986385
Victoria
Inactive Moderator
Hey debenm,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .fullsize .template-blog .post .entry-content-wrapper .post-meta-infos {
    max-width: 100%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 17, 2018 at 12:09 pm in reply to: Navigation Box Colors #986384

Victoria
Inactive Moderator

Hi Miles,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 17, 2018 at 12:08 pm in reply to: Section Tab Help #986383

Victoria
Inactive Moderator

Hi lerua99,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

July 17, 2018 at 12:06 pm in reply to: Fallback image showing before homepage video #986382

Victoria
Inactive Moderator

Hi reisp,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 17, 2018 at 12:06 pm in reply to: v4.4 Google Maps widget lookup fails, map blank if lat / long entered manually #986380

Victoria
Inactive Moderator

Hi wdwalrus,

Best regards,
Victoria

July 17, 2018 at 12:00 pm in reply to: Enfold and the "Opt-Out Facebook Pixel (DSGVO / GDPR)" Plugin #986376

Victoria
Inactive Moderator

Hi dasibaer,

Which “Opt-Out” Code do you mean? External plugin or Enfolds?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 17, 2018 at 11:57 am in reply to: Issue with Amazon Affiliate Code? #986373

Victoria
Inactive Moderator

Hey Moondreamer21,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Where are they supposed to be loading? What codes did you add?

Best regards,
Victoria

July 17, 2018 at 11:56 am in reply to: How to insert an image into the socket #986371

Victoria
Inactive Moderator

Hey Nicola,

Where did you put your divs? In the files directly? Can you explain a bit more if you want my input?

Anyways, glad you got it working for you! :)

If you need further assistance please let us know.
Best regards,
Victoria

July 17, 2018 at 11:52 am in reply to: Made New Google API still not loading #986368

Victoria
Inactive Moderator

Hi CurlyHost,

Best regards,
Victoria

July 17, 2018 at 11:45 am in reply to: Page elements not loading after upgrade to 4.4.1 #986367

Victoria
Inactive Moderator

Hi BanquetsSupport,

Which version of php are you running? There is an error in JavaScript, looks like a broken dependency.

Best regards,
Victoria

July 13, 2018 at 10:07 am in reply to: Made New Google API still not loading #985076

Victoria
Inactive Moderator

Hey Andrea,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 13, 2018 at 10:05 am in reply to: Font summary blogpost #985074

Victoria
Inactive Moderator

Hi Eefke,

Best regards,
Victoria

July 13, 2018 at 9:58 am in reply to: Changing the background colour of footer columns? #985069

Victoria
Inactive Moderator

Hi ellamac,

In the latest version of Enfold, you can set another page to be the footer.

Best regards,
Victoria
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Viewing 30 posts - 25,141 through 25,170 (of 38,325 total)

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