Page 8 – Support | Kriesi.at – Premium WordPress Themes

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Posts
March 12, 2021 at 3:47 pm in reply to: Token per aggiornamento tema errato #1287723

Victoria
Inactive Moderator

Hi Paolo,

The token does not look like that usually.

Here are the docs for you:

Theme Registration

If you need further assistance please let us know.
Best regards,
Victoria

March 12, 2021 at 3:45 pm in reply to: burger menu doesn't open any more, on mobile & desktop, WP 5.6 & Enfold 4.7.6.4 #1287720

Victoria
Inactive Moderator

Hi piakleine,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 12, 2021 at 3:42 pm in reply to: Google map with light background / Google-Map mit hellem Hintergrund #1287718

Victoria
Inactive Moderator

Hi patrik_heini,

https://share.getcloudapp.com/jkuew7A1 I’ve changed the map color for you. Please check.

Best regards,
Victoria

March 12, 2021 at 3:29 pm in reply to: Postcontent element with background-color #1287716

Victoria
Inactive Moderator

Hi Pixel_Production,

Could you please give us a link to your website, we need more context to be able to help you.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

March 12, 2021 at 3:27 pm in reply to: Wider layout with Avia Layout builder. #1287714
Victoria
Inactive Moderator
Hi dittejoe,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .container {
    max-width: 100%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 12, 2021 at 3:23 pm in reply to: Footer: insert a row below the "footer – columns1, 2 and 3" #1287713
Victoria
Inactive Moderator
Hi pacopradas,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width:1024px){
    #top #custom_html-3 {
        margin-bottom: -30px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 12, 2021 at 3:21 pm in reply to: How to solve the slow loading time of some web pages? #1287712

Victoria
Inactive Moderator

Hey zqmaqma,

Please have a look at the following thread:

AMP for WP not working properly with Enfold

If you need further assistance please let us know.

Best regards,
Victoria

March 12, 2021 at 3:16 pm in reply to: Topbar Easy Slider Loads Last #1287710

Victoria
Inactive Moderator

Hey studio3enfold,

Could you please clear the cache, check again and get back to us.

It’s loading fast on my end.

Best regards,
Victoria

March 12, 2021 at 3:08 pm in reply to: Auto Sidebar Navigation not showing #1287709

Victoria
Inactive Moderator

Hi Patrick,

Best regards,
Victoria

March 12, 2021 at 3:06 pm in reply to: media query doesn't work for chrome, safari. however works on firefox #1287707
Victoria
Inactive Moderator
Hey hooman80,

https://share.getcloudapp.com/xQunXdEq You have an error here.

This line:
```
display:none;!important
```
should be
```
display:none!important;
```
Best regards,
Victoria
March 12, 2021 at 3:05 pm in reply to: Search bar has disappeared #1287706

Victoria
Inactive Moderator

Hey RMConnection,

You have the header.php file, has it been updated with the theme update? It needs to be updated manually.

Best regards,
Victoria

March 12, 2021 at 2:58 pm in reply to: Allow Mailchimp Tags #1287700

Victoria
Inactive Moderator

Hi hobeja7,

It is added in the feature requests but it has not been implemented yet. We do not have an ETA as to when it’s going to be implemented.

Best regards,
Victoria

March 12, 2021 at 2:55 pm in reply to: Icon element centered on one line #1287699

Victoria
Inactive Moderator

Hi ellamac,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 12, 2021 at 2:55 pm in reply to: Total Price at Product Page | Automatic Shipping Option #1287698

Victoria
Inactive Moderator

Hi alexanderfiegl,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 12, 2021 at 2:53 pm in reply to: Mobile Menu not working in WP 5.6.2 #1287696

Victoria
Inactive Moderator

Hi daka37,

Sorry that your experience with Enfold was worse than you expected.

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

March 12, 2021 at 2:51 pm in reply to: Logo moves up and down on scroll in transparent header menu on mobile #1287695

Victoria
Inactive Moderator

Hey padywhite,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 12, 2021 at 2:49 pm in reply to: Avia Layout Builder #1287694

Victoria
Inactive Moderator

Hi gfriend70,

Sorry for the late reply.

Do you still need help with the issue?

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

March 10, 2021 at 10:48 pm in reply to: Blog Beiträge in Layer/slider/iFrame #1287268

Victoria
Inactive Moderator

Hi Nfeehw873,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you or look for a plugin that offers such functionality :)

Best regards,
Victoria

March 10, 2021 at 10:33 pm in reply to: issues with mailchimp forms #1287263

Victoria
Inactive Moderator

Hi corefocusgroup,

Please open a new ticket for your problem. Provide us admin access to have a deeper look into the issue, as well as precise links where we can see the issue. Screenshots highlighting what’s going on would help a lot (imgur.com, dropbox).

Best regards,
Victoria

March 10, 2021 at 10:32 pm in reply to: Video in Color Section is not repeating #1287262

Victoria
Inactive Moderator

Hi spat154,

You need to add this code in the child theme functions.php.

Here are the docs for you:

Child Theme

Best regards,
Victoria

March 10, 2021 at 1:10 pm in reply to: How to create card hover shadow effect? #1287090

Victoria
Inactive Moderator

Hi sdachos,

We don’t have such a combined effect, you can try to copy the css from the material design if you have enough knowledge of it.

If you need further assistance please let us know.s
Best regards,
Victoria

March 8, 2021 at 3:59 pm in reply to: Background brickwork gallery (Metselwerk gallerij in Dutch) #1286471
Victoria
Inactive Moderator
Hey broggen73,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .container .av-masonry.av-large-gap {
    padding: 15px 0 0 15px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
March 8, 2021 at 3:52 pm in reply to: Override column padding on mobile view #1286467

Victoria
Inactive Moderator

Hi pinnicreative,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

March 8, 2021 at 3:51 pm in reply to: disable or hide comments on blog post pages #1286466

Victoria
Inactive Moderator

Hi bobfurgo,

You need to check the Screen options on top of the page and check the checkboxes for comments and discussion.

Best regards,
Victoria

March 7, 2021 at 12:03 pm in reply to: Couldn't upload theme #1286179

Victoria
Inactive Moderator

Hi!
You need to be running php7.2 or higher. It’s a WordPress min requirement.
Please upgrade.
Cheers!
Victoria

March 7, 2021 at 12:02 pm in reply to: Button Lightbox popup #1286177

Victoria
Inactive Moderator

Hey Manuel,

Please have a look at the following thread:

Contact Form in a Lightbox

If you need further assistance please let us know.

Best regards,
Victoria

March 7, 2021 at 11:55 am in reply to: Menu comment : Changer home (anglais) par Casa (Italien) #1286175

Victoria
Inactive Moderator

Hi Kidbert6,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 7, 2021 at 11:54 am in reply to: Mailchimp – Subscription result not working #1286174

Victoria
Inactive Moderator

Hi AlfonsoMellone,

Best regards,
Victoria

March 7, 2021 at 11:52 am in reply to: Ajax Infinite Scrooling bug when going back its changing link #1286173

Victoria
Inactive Moderator

Hi ProgressiveMind,

Which version of the theme are you running?

Best regards,
Victoria

March 7, 2021 at 11:51 am in reply to: Mega Menu – description text on the left and navigation on the right of text #1286172

Victoria
Inactive Moderator

Hi RGDesign,

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 211 through 240 (of 38,331 total)

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