March 9, 2021 at 11:49 am #1286670
We’ve noticed that the mobile menu is not working on one of our sites and partially working on another since updating to WP 5.6.2 and Enfold 4.8.1.
http://www.dakiniasart.org (not working – not opening at all multiple browsers and phones)
http://www.dreamsintime.com (opens but doesn’t close – can use links)
Things have tried, some after reviewing some old threads here:
Turning off minify in WP Rocket
Turning off Cloudflare cache
Installing the plugin – enable-jquery.migrate-helper
None have made a difference.
Any suggestions or can review these sites?
As you can imagine, most of our buyers come via mobile these days.
Both of these sites are on the same server, same WP and Enfold versions, as well as plug-ins, similar configurations.
Thanks for the prompt help. Super appreciated!
MichaelMarch 9, 2021 at 1:15 pm #1286694
Could you please create temporary admin logins for both sites and post them here privately so we can look into it? :)
YigitMarch 9, 2021 at 4:42 pm #1286779March 9, 2021 at 4:43 pm #1286780March 9, 2021 at 5:25 pm #1286795
1- Everything seems fine and I do not see any error in console so I believe there is a plugin conflict. Can we try de-activating all active plugins for testing purposes? If not, could you please create a test clone where we can test further?
2- In the second site, I flushed cache in WP Rocket settings and that helped.
YigitMarch 9, 2021 at 6:13 pm #1286822March 10, 2021 at 3:30 am #1286957March 10, 2021 at 8:29 am #1287002
Still not locating the cause on Dakini As Art, having tried multiple plugin deactivations.
Can you try more on our staging site for this? Login details sent below.
We’re trying to update to WP 5.7 today via our hosts, hopefully that helps.
Cleared all caches – WP Rocket, Cloudflare, host, and phone caches.
Still persists – nonfunctional mobile menu. Super urgent.March 11, 2021 at 12:34 am #1287276
Any response here? It’s been over 36 hours since your request for access to a staging/test site for further testing.
Is anyone following up on this?
Pretty important we have a functional mobile menu with the theme.
Thank you very much for your prompt attention.March 11, 2021 at 6:11 am #1287313
Really need help here. Have tried everything I can think of.
Trying deactivating Woocommerce and all other plugins on staging site.
Issue persists. Non-responsive mobilie menu.
For Dakini As Art – http://www.dakiniasart.org. Link to staging site in private message above.
Issue no longer exists for our other site – dreamsintime.com
Almost identical configurations – same gallery template and settings, Enfold theme, host, etc, as you can see, very similar, but for design colors and actual products.
Please take a look and see what you can find – going on 3 days without a functional mobile menu.
Know this will put me end of the queue this message, but want you updated on all that has been tried, hoping it helps!
All the best. Thx for response!
~ MichaelMarch 11, 2021 at 8:32 am #1287325
Just went for 3rd party mobile menu plugin as no real response / support here.
So just bypassed enfold’s menu.
You can close this. Disappointed not more response, but got my solution in the end by looking elsewhere.March 12, 2021 at 2:53 pm #1287696
The topic ‘Mobile Menu not working in WP 5.6.2’ is closed to new replies.