Page 776 – Support | Kriesi.at – Premium WordPress Themes

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September 13, 2018 at 5:11 pm in reply to: A different "Visibility" on posts with the advanced layout editor #1009522

Victoria
Inactive Moderator

Hi Ronen,

When you switch editors content gets lost, you need to use one or the other.

You need to use a container like 1/1 element and put the content of the post in there.

Best regards,
Victoria

September 13, 2018 at 5:07 pm in reply to: moving the search box #1009520

Victoria
Inactive Moderator

Hi yampieters,

Looks like the search is added to the regular menu not the menu that you intended. Is this the place where you wanted?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 13, 2018 at 4:57 pm in reply to: vertical menu nicht mehr sichtbar #1009516

Victoria
Inactive Moderator

Hi MatthSp,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

September 13, 2018 at 4:51 pm in reply to: Enfold – Feature image #1009512

Victoria
Inactive Moderator

Hi yasodaran,

Here is a thread for you to consider
https://kriesi.at/support/topic/category-archive-page-change-layout-to-show-excerpt/#post-459206

If you need further assistance please let us know.
Best regards,
Victoria

September 13, 2018 at 4:46 pm in reply to: Accordion Slider responsiveness #1009506

Victoria
Inactive Moderator

Hi tokenofhon,

Yes, something like that, you can hide the accordion for mobile screens and show some other element them instead.

If you need further assistance please let us know.
Best regards,
Victoria

September 13, 2018 at 4:43 pm in reply to: Enfold Burger Menu Not working properly #1009503

Victoria
Inactive Moderator

Hi indurango,

If you have no customizations in your header.php file you can simply remove it from your child theme. You have the avia.js file in your child theme too, did you update it with a fresh copy?

Best regards,
Victoria

September 13, 2018 at 4:39 pm in reply to: Menu issues #1009496
Victoria
Inactive Moderator
Hi goosgrafisch,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
   #av_section_1 .av-parallax-inner.avia-full-contain {
       background-attachment: scroll !important;
   }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 13, 2018 at 10:07 am in reply to: Can't edit the Pricing page #1009299

Victoria
Inactive Moderator

Hi HeadStudiosWeb,

Thank you for pointing that out.

Can you disable caching and minification for now?

Here are some threads to consider:

Since ENFOLD 4.4: cannot add RETURN in "text" tab of a ALB text block

Click here to add your own text – content disappears

Best regards,
Victoria

September 13, 2018 at 9:30 am in reply to: User Password Reset Infinite Loop #1009292

Victoria
Inactive Moderator

Hey kpcradix,

This is a general WordPress issue, you might look at and address this question at those forums.
Home

If you need further assistance please let us know.
Best regards,
Victoria

September 13, 2018 at 9:27 am in reply to: Transparent & Glassy Header Colors #1009289
Victoria
Inactive Moderator
Hey Team100,

Could you please attach a mockup of what you’re trying to achieve?

You mean you want the small bar not to be transparent on the transparent header?

Try this code in Quick css:
```
#top .av_header_glassy.av_header_transparency #header_main {
  background-color: rgba(255,255,255,0.5);
}
```
Do you mean something like this?

Best regards,
Victoria
September 13, 2018 at 9:24 am in reply to: Duplicate Image, then hide#1 on mobile and hide#2 on desktop causes whitespace #1009286
Victoria
Inactive Moderator
Hi Stefan,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:767px){
    #support .avia-image-container.avia-align-center {
        margin: 0;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 13, 2018 at 9:12 am in reply to: Portfolio grid options #1009281
Victoria
Inactive Moderator
Hi Marc,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
 @media only screen and (min-width: 1200px){
     .avia-fullwidth-portfolio .grid-entry .inner-entry {
         min-height: 392px;
     }
 }
```
The filter is a custom functionality building which is out of the scope of our support, unfortunately, you might want to look for a plugin or hire someone to build it for you.

If you need further assistance please let us know.

Best regards,
Victoria
September 13, 2018 at 9:04 am in reply to: Woocommerce – Product Name gets empty #1009279

Victoria
Inactive Moderator

Hey WebManager11,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Have you checked WooCommerce forums for a solution?

Best regards,
Victoria

September 13, 2018 at 8:58 am in reply to: Load the correct size images in footer and in product slider #1009277

Victoria
Inactive Moderator

Hi mauro,

https://cl.ly/749eeba30e50 This code affects, actually removes responsiveness of the images. You need to either remove it or adjust it with the media query to affect only the desktop sizes.

Best regards,
Victoria

September 13, 2018 at 8:50 am in reply to: Caption hover effect #1009274

Victoria
Inactive Moderator

Hey opvab,

Well, it’s a different set up in terms of html and css.

Can you show us what you’ve got so far?

Best regards,
Victoria

September 13, 2018 at 8:47 am in reply to: Remove automatic tags of Codeblock #1009271
Victoria
Inactive Moderator
Hi CloudChoice,

Have you tried like this
```
remove_filter( 'the_content', 'wpautop' , 99);
```
If you need further assistance please let us know.
Best regards,
Victoria
September 12, 2018 at 3:02 pm in reply to: top logo and burgermenu disappear on Ipad in portrait and iphone x in landscape #1008964

Victoria
Inactive Moderator

Hi carstenstrandvad,

Yes, of course, please post credentials in private.

Best regards,
Victoria

September 12, 2018 at 3:01 pm in reply to: Lots of bugs since last updates #1008963

Victoria
Inactive Moderator

Hi ADAGE,

Glad you got it working for you and thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 12, 2018 at 2:57 pm in reply to: Linkedin Social icon in footer widget #1008960

Victoria
Inactive Moderator

Hey tokenofhon,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

September 12, 2018 at 2:57 pm in reply to: Sidebar widget not showing full title and excerpt of post listing #1008958

Victoria
Inactive Moderator

Hey Stefan,

Best regards,
Victoria

September 12, 2018 at 2:52 pm in reply to: issue with full-width easy slider on tablet and mobile #1008954
Victoria
Inactive Moderator
Hey bauchope,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width:990px){
  #full_slider_1, 
  #full_slider_1 .av_slideshow_full.avia-slideshow,
  #full_slider_1  .avia-slideshow-inner,
  #full_slider_1 .avia-slideshow li,
  #full_slider_1 .avia-slideshow li img {
    min-height: 240px;
    height: 240px !important;

  }
  #full_slider_1 .avia-slideshow li img {
    width: 140% !important;
    max-width: auto;
  }
   .html_header_transparency #top .avia-builder-el-0 .slideshow_caption {
      padding-top: 0px;
  }
   #full_slider_1 .avia-caption-title {
    font-size: 32px !important;
  }
  #full_slider_1 .avia-caption-content p {
    font-size: 22px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 12, 2018 at 2:46 pm in reply to: Changes don't show on mobile #1008949

Victoria
Inactive Moderator

Hi simstub,

Can you disable caching and minification for now?

Best regards,
Victoria

September 12, 2018 at 2:44 pm in reply to: Remove automatic tags of Codeblock #1008945

Victoria
Inactive Moderator

Hey CloudChoice,

Here are some links for you to consider

Resolving wpautop and Shortcode problems

https://wordpress.stackexchange.com/questions/6798/remove-filter-the-content-wpautop-is-not-working

If you need further assistance please let us know.
Best regards,
Victoria

September 12, 2018 at 2:42 pm in reply to: Backgorund image in main content area without customize css #1008943

Victoria
Inactive Moderator

Hi jexjex,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 12, 2018 at 2:41 pm in reply to: Enfold – Feature image #1008940
Victoria
Inactive Moderator
Hi yasodaran,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.single-small .post_author_timeline, .template-blog .blog-meta {
  display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 12, 2018 at 2:38 pm in reply to: Lots of bugs since last updates #1008938

Victoria
Inactive Moderator

Hi ADAGE,

Well, a lot of users are using Yoast. If you enable the plugin again, do the issues get back?

Best regards,
Victoria

September 12, 2018 at 2:37 pm in reply to: top logo and burgermenu disappear on Ipad in portrait and iphone x in landscape #1008937

Victoria
Inactive Moderator

Hi carstenstrandvad,

Best regards,
Victoria

September 12, 2018 at 2:35 pm in reply to: PROBLEM WITH TIPOGRAPHY #1008936
Victoria
Inactive Moderator
Hi kikosanchezestudio,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 1024px) {
  #top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li a {
    font-weight: bold;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 12, 2018 at 2:30 pm in reply to: Enfold Masonry – Blog Posts #1008934

Victoria
Inactive Moderator

Hi timahe,

Best regards,
Victoria

September 12, 2018 at 2:26 pm in reply to: Contact form problem #1008931

Victoria
Inactive Moderator

Hey pddcoms,

Here are the docs for you to consider

Contact Form

If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 23,251 through 23,280 (of 38,325 total)

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