Page 708 – Support | Kriesi.at – Premium WordPress Themes

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November 21, 2018 at 7:49 pm in reply to: Performance settings missing in Admin panel #1036291

Victoria
Inactive Moderator

Hi reeceeeeeeee,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 21, 2018 at 7:49 pm in reply to: Getting faster? #1036287

Victoria
Inactive Moderator

Hey weblinedesign,

Here are some links for you to consider:

Tips on speeding up site performance

optimization

17 Ways to Optimize and Speed Up WordPress Sites

https://codex.wordpress.org/WordPress_Optimization

If you need further assistance please let us know.
Best regards,
Victoria

November 21, 2018 at 7:46 pm in reply to: Logo collides with menu on smartphone #1036284
Victoria
Inactive Moderator
Hi Schmidtgrafisk,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
  .responsive #top #wrap_all .container.av-logo-container {
      width: 95%;
      max-width: 95%;
  }
  #menu-item-shop .cart_dropdown_link {
    padding: 0 20px;
  }
  .responsive #top .logo {
    width: 60%;
    padding-top: 10px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 21, 2018 at 7:36 pm in reply to: grayscale Hover Effect #1036273

Victoria
Inactive Moderator

Hi 360gradmedia,

Best regards,
Victoria

November 21, 2018 at 7:34 pm in reply to: Enfold Child theme style.css isn't working #1036270

Victoria
Inactive Moderator

Hey Latif,

If you have css merging enabled you and you add code to styles.css, you need to disable and enable merging again so that the files are generated and merged again.

Best regards,
Victoria

November 21, 2018 at 7:32 pm in reply to: Full with pictures #1036267

Victoria
Inactive Moderator

Hi stefanstagliano,

Here is where you can create a new request

Enfold

Best regards,
Victoria

November 21, 2018 at 7:30 pm in reply to: Portfolio Grid Abstand / Padding / mousover effect #1036265

Victoria
Inactive Moderator

Hey hz2014,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 21, 2018 at 7:29 pm in reply to: Content Slider only show a tittle but not a content text #1036262

Victoria
Inactive Moderator

Hi pepemotril,

Can you disable caching and minification for now?

Also, you need to have CORS enabled.
https://kriesi.at/support/topic/missing-cross-origin-resource-sharing-cors-response-header/

Best regards,
Victoria

November 21, 2018 at 7:25 pm in reply to: Timeline (Zeitleiste) blurred out / animation not working on mobile #1036257

Victoria
Inactive Moderator

Hi semabit,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

November 21, 2018 at 7:24 pm in reply to: Serious SEO problem #1036254

Victoria
Inactive Moderator

Hey lion73,

Could you please attach some screenshots of the issue?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 21, 2018 at 7:19 pm in reply to: Enfold Theme General Styling #1036247

Victoria
Inactive Moderator

Hey Yasir,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

It should work everywhere.

Best regards,
Victoria

November 21, 2018 at 7:12 pm in reply to: Masonry gallery and other galleries not working #1036242

Victoria
Inactive Moderator

Hi Marijn,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 21, 2018 at 7:11 pm in reply to: impossible open burger menu on mobile #1036241

Victoria
Inactive Moderator

Hi piki88,

The burger works now. Please clear the cache and test it.

Best regards,
Victoria

November 21, 2018 at 7:10 pm in reply to: Question regarding demo's #1036239

Victoria
Inactive Moderator

Hey nymetrowx,

No, your content will not be deleted, but there will be a lot of new pages created and some pages might be overwritten. I would not advise to import a demo to the existing website.

Best regards,
Victoria

November 21, 2018 at 5:46 pm in reply to: A few changes and edits please… #1036208

Victoria
Inactive Moderator

Hi MrPoBoi,

Those indicate that the fields are required. That is a common practice. Do you really want to hide the asterisks?

Best regards,
Victoria

November 21, 2018 at 5:42 pm in reply to: Own images as icons #1036207

Victoria
Inactive Moderator

Hi Sandra,

Could you please attach a mockup of what you’re trying to achieve?

The website is in maintenance mode, we cannot see the page.

Best regards,
Victoria

November 21, 2018 at 5:40 pm in reply to: fix with adsense script #1036206
Victoria
Inactive Moderator
Hey OnVisible,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #wrap_all .adsbygoogle ins:before, 
 #top #wrap_all ins.adsbygoogle:before {
 display: none;   
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 21, 2018 at 5:35 pm in reply to: Header menu fixed and layer slider relocation #1036199

Victoria
Inactive Moderator

Hi Sam Marin,

You just need to disable header transparency. Then the Layer Slider will be below the menu and there will be a solid background for the menu, you can set the color in the theme options.

Best regards,
Victoria

November 21, 2018 at 5:34 pm in reply to: on mobile version don´t show the background section color images #1036198

Victoria
Inactive Moderator

Hey OnVisible,

Here is a thread for you to consider

Parallax Image not working on iPad

If you need further assistance please let us know.
Best regards,
Victoria

November 21, 2018 at 5:32 pm in reply to: Sub Menu Element not works 2 #1036195

Victoria
Inactive Moderator

Hi czar,

I added the code to your Quick css. Please check.

Best regards,
Victoria

November 21, 2018 at 5:25 pm in reply to: HTTP ERROR 500 when activate theme #1036190

Victoria
Inactive Moderator

Hey atmpweb,

Can you share that file with us via Pastebin, please?

Best regards,
Victoria

November 21, 2018 at 5:23 pm in reply to: Transparent white tooltips? #1036189

Victoria
Inactive Moderator

Hi kilimats,

Best regards,
Victoria

November 21, 2018 at 5:21 pm in reply to: checkout-page does not work #1036188

Victoria
Inactive Moderator

Hi Baerbel,

Best regards,
Victoria

November 21, 2018 at 5:19 pm in reply to: How can I make the table full width? #1036186
Victoria
Inactive Moderator
Hey DROR,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.responsive .page-id-1013 #after_submenu_2 .container {
    max-width: 100% !important;
    width: 100%;
    padding: 0;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 21, 2018 at 5:14 pm in reply to: png issue! #1036184

Victoria
Inactive Moderator

Hi mohammadkhataan,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 21, 2018 at 5:13 pm in reply to: Sticky menu in mobile and tablet, problem with full-width menu of avia framework #1036183

Victoria
Inactive Moderator

Hi johnosjourney,

You need to work in this file:
/enfold/config-templatebuilder/avia-shortcodes/menu/menu.php

If you need further assistance please let us know.
Best regards,
Victoria

November 21, 2018 at 5:07 pm in reply to: Load Color section before scrolling? #1036180

Victoria
Inactive Moderator

Hey Duncan,

You need to disable the fade-in animation for the color section.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 21, 2018 at 4:55 pm in reply to: Caption in gallery missing #1036174

Victoria
Inactive Moderator

Hi xsbyte,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 21, 2018 at 4:54 pm in reply to: whatsapp coloured #1036172

Victoria
Inactive Moderator

Hi brunet77,

Here is how to add the icon to the website:

Adding whatsapp icon

Enfold – Add Whatsapp icon to Social Profile

If you need further assistance please let us know.
Best regards,
Victoria

November 21, 2018 at 4:52 pm in reply to: Enfold Page Speed is Horrible #1036170

Victoria
Inactive Moderator

Hi avidsram,

Which version of php are you running?

Does not look like JavaScript merging is enabled.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Here is a link for you to consider
https://gtmetrix.com/wordpress-optimization-guide.html

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 21,211 through 21,240 (of 38,325 total)

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