Page 641 – Support | Kriesi.at – Premium WordPress Themes

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February 1, 2019 at 6:41 pm in reply to: Stop autostart of testimonial slider #1061654

Victoria
Inactive Moderator

Hey WiMistres,

You can show testimonials as a grid.

Here are the docs for you

Testimonials

But what you need, unfortunately, would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

February 1, 2019 at 6:38 pm in reply to: A Website For PodCasts #1061652

Victoria
Inactive Moderator

Hey Justin A Staples,

Well, Enfold has the Audio player element that can be used for a single recording or to show the whole playlist

The rest is images and text in color sections or grid rows.

In case, you need the custom post type for the podcast, that is a customization that needs to be added.

Best regards,
Victoria

February 1, 2019 at 6:29 pm in reply to: Masonry animation start when in viewport #1061650

Victoria
Inactive Moderator

Hey AntoninDeudon,

Could you please give us a link to your website, we need more context to be able to help you.

Our masonry has its own fade in animation, is it not working for you?

Best regards,
Victoria

February 1, 2019 at 6:25 pm in reply to: Fullscreen Slider Video shows static image on iPad #1061647

Victoria
Inactive Moderator

Hi Andy,

Vinay meant the Layer Slider that comes with the theme. Have you tried using it?

Best regards,
Victoria

January 31, 2019 at 10:55 pm in reply to: Setup Error 404 Page and It Is Not Showing Correct Content #1061297

Victoria
Inactive Moderator

Hi Kristina,

Please disable all caching plugins and see if the page shows up.

Best regards,
Victoria

January 31, 2019 at 10:52 pm in reply to: Tab image is cropped #1061296

Victoria
Inactive Moderator

Hey nanetu,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 31, 2019 at 10:52 pm in reply to: New icon set won't upload #1061295

Victoria
Inactive Moderator

Hey WCWL1650,

https://cl.ly/38e433d4615c You need to have PHP ZipArchive Extension enabled on the server.

Can you please share the font zip that you’re trying to upload?

Best regards,
Victoria

January 31, 2019 at 10:49 pm in reply to: HTTP Image Upload Error #1061292

Victoria
Inactive Moderator

Hey BBM,

Here is an article on the issue
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-http-image-upload-error-in-wordpress/

If you need further assistance please let us know.
Best regards,
Victoria

January 31, 2019 at 10:48 pm in reply to: Enfold: Download failed. Forbidden #1061291

Victoria
Inactive Moderator

Hey Greg,

Please refer to a solution posted here

Update 4.5.2 to 4.5.3) doesn't work

If you need further assistance please let us know.
Best regards,
Victoria

January 31, 2019 at 10:48 pm in reply to: Update 4.5.2 to 4.5.3) doesn't work #1061290

Victoria
Inactive Moderator

Hey!
It will be added, but I don’t have the ETA for the next update yet.
Cheers!
Victoria

January 31, 2019 at 10:47 pm in reply to: Not responsive #1061288

Victoria
Inactive Moderator

Hey HeRoh74,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 31, 2019 at 10:46 pm in reply to: Enfold/Woocommerce – how can I hide the big category picture #1061287

Victoria
Inactive Moderator

Hi lauren4521,

Wow!

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 31, 2019 at 10:46 pm in reply to: Contact form not responsive #1061286
Victoria
Inactive Moderator
Hi HitIt2014,

Try the code like this:
```
@media only screen and (max-width: 990px) {
    .avia-safari .home .avia_ajax_form p input[type=submit] {
        width: 80vw;
        white-space: pre-wrap;
    }
}
```
Best regards,
Victoria
January 31, 2019 at 10:42 pm in reply to: Google maps API und Enfold Tutorial #1061285

Victoria
Inactive Moderator

Hi fenster123de,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 31, 2019 at 10:41 pm in reply to: Remove background from Masonry Gallery #1061283

Victoria
Inactive Moderator

Hey Lyndon,

Here is what I am seeing

What is the issue?

The website is black and so the masonry background is black.

Best regards,
Victoria

January 31, 2019 at 10:39 pm in reply to: Google maps is not working correctly #1061282

Victoria
Inactive Moderator

Hi Autokallen,

Yes, you need to pay for the map now. Do you need any more help or we can close this?

Best regards,
Victoria

January 31, 2019 at 10:38 pm in reply to: java script not working #1061281

Victoria
Inactive Moderator

Hey Tim,

Best regards,
Victoria

January 31, 2019 at 10:37 pm in reply to: Problem gallery lightbox mobile #1061278

Victoria
Inactive Moderator

Hey Nicolò,

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Could you please attach some screenshots of the issue?

Best regards,
Victoria

January 31, 2019 at 10:36 pm in reply to: Google Analytics – gtag event contact form #1061276

Victoria
Inactive Moderator

Hi Ronald,

Here is a thread for you to consider

Tracking Content Form Submissions with GTM

Best regards,
Victoria

January 31, 2019 at 10:32 pm in reply to: Update Theme Error #1061275

Victoria
Inactive Moderator

Hey danfersolutions,

Is it happening in all browsers? Can you please check Chrome and check the devtools console for the JavaScript errors.

Best regards,
Victoria

January 31, 2019 at 10:29 pm in reply to: Contact form layout issue of dropdown bar #1061272

Victoria
Inactive Moderator

Hi JannyPolak,

This css rule is not used for options
https://caniuse.com/#search=%3A%3Aselection

Please refer to this thread
https://stackoverflow.com/questions/7208786/how-to-style-the-option-of-a-html-select

Best regards,
Victoria

January 31, 2019 at 10:26 pm in reply to: The site does not perform the style of the slide in the various browsers #1061271

Victoria
Inactive Moderator

Hey matthewnox,

What effect are you referring to? Parallax text?

Best regards,
Victoria

January 31, 2019 at 10:23 pm in reply to: image text #1061270

Victoria
Inactive Moderator

Hey Kirsten,

Which page can we see the issue on?

Best regards,
Victoria

January 31, 2019 at 10:22 pm in reply to: How to change the font color in a contact form element #1061268
Victoria
Inactive Moderator
Hey DROR,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #main .form_element input[type='text'],
#top .main_color .form_element select, #top .main_color .form_element textarea {
    color: #fff;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 31, 2019 at 10:19 pm in reply to: Gallery Lightbox doesn't work correctly #1061267

Victoria
Inactive Moderator

Hey Empatica,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 31, 2019 at 10:19 pm in reply to: preview of page builder doesn't display (urgent) #1061266

Victoria
Inactive Moderator

Hi jb84,

Could you please attach some screenshots of the issue?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 31, 2019 at 10:18 pm in reply to: Problems with wordpress-editor and your extended layout editor #1061265

Victoria
Inactive Moderator

Hi Kirsten,

Yes, you need to stick to one editor while building the page. It has always been like this.

If you need further assistance please let us know.
Best regards,
Victoria

January 31, 2019 at 10:16 pm in reply to: Preview doesn't work always #1061264

Victoria
Inactive Moderator

Hey Empatica,

Yes, currently there is an issue with preview, unfortunately. You need to publish pages to see the changes for now. There will be a solution for this in the next versions.

Best regards,
Victoria

January 31, 2019 at 10:13 pm in reply to: Updating from 4.5.2 to 4.5.3 Download Failed: Forbidden #1061262

Victoria
Inactive Moderator

Hi OnVisible,

Please refer to the solution posted here

Update 4.5.2 to 4.5.3) doesn't work

If you need further assistance please let us know.
Best regards,
Victoria

January 31, 2019 at 10:13 pm in reply to: Beitrag duplizieren & neue Seite anlegen verändert das Layout #1061261
Victoria
Inactive Moderator
Hi NOW-DESiGNS,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
h3.widgettitle {
    font-weight: normal;
    text-transform: inherit;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 19,201 through 19,230 (of 38,325 total)

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