Forum Replies Created
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AuthorPosts
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Hi Stretchspot,
Please rename the icon font file, upload it and try using it.
Best regards,
VictoriaHi Henning,
I am not seeing any tooltips on those pages.
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHey frankeee,
Could you please give us a link to your website, we need more context to be able to help you.
Best regards,
VictoriaApril 24, 2019 at 5:17 pm in reply to: Unable to set header background image in version 4.5.6 #1094073Hi norbou,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi theovh,
Can you disable caching and minification for now?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey gb,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi KyriK,
Yes, it can be done, which grid do you need to be adjusted?
Best regards,
VictoriaApril 24, 2019 at 3:49 pm in reply to: Preview not working for Posts that are not yet published … #1094033Hi lmackinnon,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHi Jerome,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHey m_reiprich,
Well, you can have a look at ways to do it here
https://www.w3.org/Style/Examples/007/color-bullets.en.htmlBest regards,
VictoriaHi cat77,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHey Grobi,
Well, the blog post element shows only excerpts by design, it is not meant to show the whole article.
Best regards,
VictoriaHi Theo,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHi benrich1302,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHi Sascha,
Please try the code like this:
@media only screen and (min-width: 990px) { .av_header_transparency .av-hamburger strong { color: #fff; } }Best regards,
VictoriaHi Harry,
You can upload the screenshots to a service like Dropbox or https://imgur.com and give us the links here.
Best regards,
VictoriaHi Taryn,
Glad you got it working for you now :)
Best regards,
VictoriaHey w_archer,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VictoriaHi Jamsta,
Here is what was in private content:
fetched url: https://hivesolar.com.au/hivesolar.com.au/wp-content/uploads/2019/04/Favicon-50×50.png
correct: https://hivesolar.com.au/wp-content/uploads/2019/04/Favicon-50×50.pngBest regards,
VictoriaHi bobfurgo,
https://imgur.com/a/R4j3MSm The element on other pages has a different id and so is not targeted by the script given to you.
Please try this code:
function av_replace_newsletter_text(){ ?> <script> jQuery(window).load(function(){ jQuery("#footer #avia_mailchimp_widget-2 input.text_input").attr("placeholder", "your email address"); }); </script> <?php } add_action('wp_footer', 'av_replace_newsletter_text');Best regards,
VictoriaHi Marc,
These threads can give you some ideas, but do not really have a snippet for you
https://kriesi.at/support/topic/replace-standard-search-with-woocommerce-product-search/Best regards,
VictoriaHey annameis,
Please try the following css:
#top #wrap_all #header #av-burger-menu-ul > li.av-active-burger-items.burger-social { width: 24vw; float: left; }Best regards,
VictoriaApril 24, 2019 at 3:07 pm in reply to: How can I change the size of some type-elements in the burger-menu? #1094003Hi Carsten,
It is not very clear for me what the other issue is. Can you make a small screencast of the issue?
I tested and cannot see the behavior you’re describing.
Best regards,
VictoriaHey Emaginance,
Can you please provide the link to your website?
Best regards,
VictoriaHi Kayren87,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHi cevkos,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHi rezaGif,
Can you please disable caching and minification for now?
Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
Best regards,
VictoriaHey Carolin,
Please check on another device and clear the cache on yours and check again.
Best regards,
VictoriaApril 18, 2019 at 11:04 am in reply to: How can I change the size of some type-elements in the burger-menu? #1092384Hey Carsten,
Please try the following css:
.html_av-submenu-hidden .av-submenu-indicator { font-size: 22px; font-weight: bold; } .html_av-overlay-side-classic #top .av-burger-overlay li li .avia-bullet { width: 10px; height: 2px; }Best regards,
VictoriaApril 18, 2019 at 10:59 am in reply to: Avia layout builder editing block texts and media problem #1092383Hi Jobeca,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
Victoria -
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